[SOLVED] Rapture "Not properly installed" problem

Author
Adyjay
Max Output Level: -89 dBFS
  • Total Posts : 57
  • Joined: 2005/08/20 12:53:41
  • Status: offline
2008/06/08 14:55:09 (permalink)

[SOLVED] Rapture "Not properly installed" problem

Hello,

My problem is with Rapture displaying that it's not installed correctly and that I should install it using the original CD. It worked ok on my previous installation of Vista but since I re-installed it, Rapture just won't work. I tried the patch, I read the forum for some help but didn't get any, I tried deleting old files and/or restoring some of them, and still no go. The program opens ok in Sonar but it won't play any sound. I can load presets, the previous presets are there, expansions and updates install ok, but it just displays that message and no sound comes out.

Does anyone know what I should try/do to get this thing working ?

Thanks.
post edited by Adyjay - 2008/06/12 03:48:04
#1

24 Replies Related Threads

    twisted6s
    Max Output Level: -55 dBFS
    • Total Posts : 2001
    • Joined: 2007/08/21 21:10:33
    • Location: New York
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/08 15:06:35 (permalink)
    is it loaded as a vst or dxi? I have Vista and it rapture works just fine

    Core 2 Quad Q9650 3.0 ghz processor, 8 gig ram, 2.5Tb drives, Sonar Platinum, Lynx L22, FMR Audio RNP & RNC, Mackie HR824, Neumann tlm 103, Window 10 64
    https://soundcloud.com/twisted6s/sets/tony-pruden

     
          
    #2
    CJaysMusic
    Max Output Level: 0 dBFS
    • Total Posts : 30423
    • Joined: 2006/10/28 01:51:41
    • Location: Miami - Fort Lauderdale - Davie
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/08 16:22:14 (permalink)
    Rapture won't work on Vista

    Yes it Will, please edit your tittle before others get the wrong idea. Ive been using Rapture with Vista for about a year now
    Cj

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #3
    soundtweaker
    Max Output Level: -70 dBFS
    • Total Posts : 1036
    • Joined: 2003/11/12 12:25:59
    • Location: San Francisco
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/08 17:07:40 (permalink)
    Im getting the same problem in Vista 64.
    I will get sound as a plugin in Sonar but when it goes out of focus there is no sound.
    After highlighting the Rapture midi track, the sound returns. It's weird.
    #4
    jfstudio1
    Max Output Level: -81 dBFS
    • Total Posts : 456
    • Joined: 2006/04/26 14:00:43
    • Location: Portugal
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/08 17:13:11 (permalink)
    Rapture Works fine here
    Rapture is great
    Works very well with windows Vista

    http://www.myspace.com/jfeitor


    http://www.soundclick.com/bands/pagemusic.cfm?bandID=747192

    Project5V2.5,MusicCreator4,WinVista,XiFI,MixYamaha,
    Korg , Fender Strats, Takamine,Amps:Marshall,Fender Deluxe Rev1965,
    #5
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/08 18:13:25 (permalink)
    ok, I've edited the title. The problem I get is that Rapture says it's not properly installed. I read about a very similar problem but it was Sonar related, over here http://forum.cakewalk.com/tm.asp?m=1227165&mpage=1&key=

    I've tried many ways to make it work but it just doesn't want to. I'm using Vista x86, and it did work before, it just doesn't since I reinstalled Vista.
    #6
    chongo
    Max Output Level: -89 dBFS
    • Total Posts : 64
    • Joined: 2007/11/13 01:05:11
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/08 18:29:41 (permalink)
    rapture only works with for me with uac off
    #7
    Fog
    Max Output Level: 0 dBFS
    • Total Posts : 12302
    • Joined: 2008/02/27 21:53:35
    • Location: UK
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/08 18:45:30 (permalink)
    ORIGINAL: chongo

    rapture only works with for me with uac off


    same with sonar 7PE also, when I installed it in vista 32. Even though I have one account which is admin. it said it didn't have permission, until I switched UAC off (in control panel) although I haven't switched it back on and rapture and DP etc installed fine.



    post edited by Fog - 2008/06/08 19:07:43
    #8
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/09 09:44:08 (permalink)
    I have UAC off ever since I installed Vista, it's the first thing I disable lol.
    #9
    b rock
    Max Output Level: 0 dBFS
    • Total Posts : 8717
    • Joined: 2003/12/07 20:31:48
    • Location: Anytown (South of Miami), U.S.A.
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/09 10:00:20 (permalink)
    I have UAC off ever since I installed Vista, it's the first thing I disable
    Did you also use "Run as Administrator ..." on the installation file? I think that I needed to do both for a clean Vista installation.
    Sorry that I can't be more specific. My flirtation with Vista was brief.
    #10
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/09 17:53:07 (permalink)
    I tried but I still get the same problem. :|
    #11
    Fog
    Max Output Level: 0 dBFS
    • Total Posts : 12302
    • Joined: 2008/02/27 21:53:35
    • Location: UK
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/09 20:43:46 (permalink)
    Adyjay

    I don't own vista 64.. SO all this is at YOUR OWN risk

    go into your "program data" folder then application \ cakewalk \ rapture

    (not in front of my DAW , so its a ruff guess at the path )

    in that folder you should have a list of programs. one file is called errm programs.lst , delete that..
    start your daw, then add rapture, it should rescan for programs when you try change a patch.

    IF that fails .

    try un-installing rapture.. then going to that folder off "program data" again , see if it has left the "rapture" folder behind also remove the rapture folder ONLY. leave the other folders like sonar etc well alone.

    http://www.filehippo.com/download_ccleaner/

    (not sure if it works in 64, should do)

    click the registry tab.. scan (and scan again) till you get zero errors or near that , 1 or 3 don't matter and do the intial "back up registry" when it prompts you. it will basically look for orphaned registry errors.

    reboot , and try a re-install of rapture. then the update. then the exp packs.

    see if it installs this time.. a bit of guess work but who knows.

    post edited by Fog - 2008/06/09 21:08:01
    #12
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 05:03:59 (permalink)
    Well, I have Vista 32, not 64, though it doesn't make a big difference. I tried deleting the programs.lst file but that didn't help, I even tried restoring the files from my backup of my previous Vista installation, that didn't work either, I still get the same error. I don't think it's patches related cause I can see the patches, they work fine. The only thing that doesn't work is the "Rapture is not properly installed" error and the Rapture sound engine as it doesn't send out any sounds.

    I tried an old method activating UAC for deleting the program and de-activating for reinstall. That didn't work either, I'll try one more thing today and see if that works.
    #13
    Fog
    Max Output Level: 0 dBFS
    • Total Posts : 12302
    • Joined: 2008/02/27 21:53:35
    • Location: UK
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 11:45:06 (permalink)
    adyjay you tried removing the folder? then that folder with programs

    I also forgot to say try to remove the rapture DLL in your vst plugin folder..

    then run ccleaner.

    perhaps then re-run your sequencers.. so it scans your plugins.. and if thats turned off , turn it on or do a re-scan.

    so the installer thinks it's a first install.

    I have been testing / using rapture to beta test a soundbank for someone in vista 32.. and have no issues with it installing.

    so it's odd.. must be something specific to your machine, and something in the registry..hhmm
    #14
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 13:14:54 (permalink)
    It shouldn't be something specific to my machine because it worked very well on my previous version of Vista, I even have songs in which I used it. I tried running the program without the folder in the ProgramData cause initially it wasn't there. Now I still have no idea what to do, I'll try doing what you suggested and report back.
    #15
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 13:26:56 (permalink)
    Nope, it's still not working, and the weird part is that it's not even asking for the Registration Code :| It asks for the Serial Number when I install it but when Sonar scans for it or when I try to use it it's not asking for the Registration Code.
    #16
    vespesian
    Max Output Level: -80 dBFS
    • Total Posts : 517
    • Joined: 2007/04/13 22:00:16
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 14:02:29 (permalink)
    Try reinstallling, leaving UAC on before, during & afterwards.

    You're in an amazing state.

    So stay there.
     

     
    #17
    Fog
    Max Output Level: 0 dBFS
    • Total Posts : 12302
    • Joined: 2008/02/27 21:53:35
    • Location: UK
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 15:47:34 (permalink)

    ORIGINAL: Adyjay

    Nope, it's still not working, and the weird part is that it's not even asking for the Registration Code :| It asks for the Serial Number when I install it but when Sonar scans for it or when I try to use it it's not asking for the Registration Code.


    if you do a reinstall and it susses you already have installed it before , it's only asking for the completion code or will say, register within 30 days.

    so hopefully you mean your typing in the competition code (that was mailed to you) , as well the reg. code is a different thing.
    #18
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 16:04:40 (permalink)
    I tried reinstalling with UAC but it still didn't work.

    @ Fog, the weird thing is that it doesn't ask me for anything, it's never been installed before without giving me the error, actually I think it was left from the previous Vista Installation in the VST Plugs folder, but I dunno where else to look for Rapture old files or registration stuff. I looked in the AppData too, but I didn't find anything Rapture Related.
    #19
    Fog
    Max Output Level: 0 dBFS
    • Total Posts : 12302
    • Joined: 2008/02/27 21:53:35
    • Location: UK
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/10 20:52:37 (permalink)
    Adyjay,

    I did notice a number of registry entries for it, if your brave / know about registry editing, you could attempt removing them after un-installing it.. one does list the install number also.

    other than that try renaming tss.ini and aud.ini with a Z in front of them and start sonar and it should regenerate both. I think they should be off ya program data folders, cakewalk.

    ur running sonar 7.02 also I guess..

    I did do a TOTALLY clean re-install of sonar etc. making sure there was no trace of the existing install , including any folders / registry entries relating to it, scanning it with ccleaner, then rebooting. then doing the install.






    #20
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/11 03:49:54 (permalink)
    It has nothing to do with Sonar cause the Stand-alone of Rapture doesn't work also, it's only Rapture related. I'll try editing the registry and delete every piece of trace of Rapture.



    EDIT: Nope, I've tried deleting every trace of Rapture in my computer and then installing, no use, I get the same error. Uhh.. :(
    post edited by Adyjay - 2008/06/11 04:23:25
    #21
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/11 16:32:45 (permalink)
    UPDATE:

    I've made a new Administrator Account and opened Sonar, and surprise, Rapture asked for the completion code and worked ok, the problem was gone. But now I can't figure out what the problem is with the other Admin account and why it won't work there...
    #22
    Fog
    Max Output Level: 0 dBFS
    • Total Posts : 12302
    • Joined: 2008/02/27 21:53:35
    • Location: UK
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/11 18:40:06 (permalink)
    good to hear, maybe edit the title to include the word solved now

    guess it's to do with some initialisation / registry entry somewhere..

    the time you installed.. hhmm it was available to ALL users, and the program data, u removed it for ALL users?
    I dunno, glad it works anyway.

    I've had more issues with vista itself in the past that has put me off it a bit, but that's down the express version not included "disk shrink". I've had a hard drive fail on me on the laptop today.. now its just out of the 3 year warrenty.. agh.. the usual.hehe


    #23
    Adyjay
    Max Output Level: -89 dBFS
    • Total Posts : 57
    • Joined: 2005/08/20 12:53:41
    • Status: offline
    RE: Rapture won't work on Vista 2008/06/12 03:27:22 (permalink)
    Well, I did more investigation the previous day on the net and read something about Sonar not working because of the User Account being corrupt. So when they changed the User, Sonar worked perfectly. So I did the same with Rapture. Dunno why the account was corrupt though. Stupid Vista... seems Service Pack 1 doesn't fix too many things. Anyway, Thanks all for the help :)
    #24
    ghager1968
    Max Output Level: -90 dBFS
    • Total Posts : 2
    • Joined: 2007/11/06 10:07:33
    • Status: offline
    RE: Rapture won't work on Vista 2008/08/20 15:36:20 (permalink)
    Hi!

    I had the same problem! But it was solved when I disabled UAC. I installed SP1 yesterday. I'm running Ultimate Vista64 and Sonar 7.02. The problem started when I installed some windows update some weeks/months ago. Sonar used also to crash suddenly, but that stopped when Rapture stopped to work. (!). When I used Rapture in some song. I have to test now if Sonar and Rapture works better.

    Thanks for your advice!

    Glenn.
    #25
    Jump to:
    © 2024 APG vNext Commercial Version 5.1