V20 Driver Install Problem

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Faceman
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2010/06/28 18:59:25 (permalink)

V20 Driver Install Problem

Hi all.
 
I am trying to reinstall the V20 driver but it doesn't seem to be working. The V20 was acting up so I uninstalled the Guitar Tracks and the V20 driver, but when I try to reinstall the V20 driver, I get a message that says that I need to uninstall the driver first.  I click on the uninstall icon and it says that the uninstall was successful and that the computer will reboot. 
 
I try the install again when it reboots but I get the same message that says that I need uninstall the driver.
I checked in Control Panel and the V20 is not listed, so I think that it has been removed.
Any suggestions before I box up the unit and return it? 
 
Thanks
#1

3 Replies Related Threads
    Faceman
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    Re:V20 Driver Install Problem 2010/06/28 19:47:45 (permalink)
    I should have mentioned that I'm running Vista. 
     
    #2
    Sijel
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    Re:V20 Driver Install Problem 2010/06/28 20:58:15 (permalink)
    Did you disconnect the V-20 before you re-installed the V-20 driver (i.e. install the V-20 driver BEFORE you connected up the V-20 again)? 
    Some of these USB-based drivers need to be in place before the hardware is connected.

    Microsoft Surface Book w/ Surface dock, dual 24-inch HD displays,
    Sonar Platinum, THD 4, GuitarRig, Amplitube, (Kontakt4), Garritan PO, Trillian Bass 1.3,  Roland Octa-Capture, Waves Gold & various Waves, PSP and T-Racks plugins.
    KRK Rokit6, Lefty Guitars & Bass, racks/pedals galore and many other fun things.
    #3
    J-A-G
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    Re:V20 Driver Install Problem 2010/07/21 20:51:04 (permalink)
    I had this same issue. There are registry settings that are not being removed. I actually figured this out while waiting on the phone for Cakewalk support. I told the tech what I thought the issue was and he waited for me to do my thing and once they were removed I was able to re-install and all went smoothly.

    He also said he would relay this to support team in case they had others with the same issue.
     There are around 7-8 entries in the registry that need to be removed. You may want to call them and ask what they are. Sorry I don't remember but I will try to and post here for you if I can.

    #4
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