jedipunk
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Frustrating - why would I have drop outs with such a fast computer....
I know there is a few threads about this topic. And yes i have searched the forum, tried everything that is mentioned still have drop outs, sonar wouldnt playback for more then about 20 second before just dropping out without any warning. So here is my set up. Sonar studio 8.5 with the latest up date, a Tascam US-122L USB audio interface, Computer is Dell with windows 7, Intel Core 2 QUAD Q9400 2.66Ghz, 4 Gig of Ram, 500 Gig hard drive 7200RPM, with a Radeon HD 4350 graphics card. running sonar in 32bit. I have been using sonar 8 for quite awhile and only when I have upgraded my computer has the problem with the drop out started. The song i am working on has 10 tracks with a total of 8 plugins, i did have about 25 plugins running but thought that was the problem so i got rid of a few but it still does the samething, my cpu usage in sonar shows them running at about 12-13%. I thought maybe the audio interface may not be compatible with the computer Im using. Any help would eb appreciated and sorry for posting about this topic again, but im getting very frustrated. cheers.
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Chappel
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 05:20:53
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Is the Tascam US-122L USB audio interface the only audio device being recognized and enabled in Sonar or is your onboard audio device also enabled? What driver mode are you using? ASIO? WDM/KS?
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 05:38:21
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I disabled the onboard audio and Im using WDM/KS, I installed ASIO drivers and it was worse. When I have onboard enabled sonar is recognising both audio devices.
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Chappel
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 05:46:54
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Using ASIO shouldn't have made anything worse unless something is wrong. You might double check to make sure you are using the best drivers for your device and operating system. For sure you should enable only the Tascam US-122L in Sonar. One audio device is all you need and using more may lead to driver conflicts. Have you run the wave profiler in your audio options?
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 05:56:13
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Yes i have run the wave profiler
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edentowers
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 06:42:34
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Using ASIO shouldn't have made anything worse unless something is wrong. You might double check to make sure you are using the best drivers for your device and operating system. For sure you should enable only the Tascam US-122L in Sonar. One audio device is all you need and using more may lead to driver conflicts. Have you run the wave profiler in your audio options? I'm sorry but IMHO this 'only one audio device' is simply not true. Having a second audio device for Windows sounds makes a lot of sense. My Dell quad core has run many tracks with heaps of plug-ins with no ill effect and a UA-101 (WDM/KS) and Sigma Tel audio both enabled. Sonar recognises the Sigma Tel, but I don't select it. I would try looking at all the processes that are running on your new machine. I hope you didn't install any of the Dell 'trial' software. Also dial back the latency setting in the WDM driver settings and see at what stage the drop outs stop. Other off the wall suggestions. Replace the Radeon driver with a Windows standard XGA driver. Try plugging in to different USB ports. Phil
S8PE, Dell XPS 720 (Q6600), XP Pro SP2, Edirol UA-101
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 06:46:30
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Cheers thanks Phil will try those suggestions.
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Chappel
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 06:54:59
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edentowers I'm sorry but IMHO this 'only one audio device' is simply not true. Having a second audio device for Windows sounds makes a lot of sense. My Dell quad core has run many tracks with heaps of plug-ins with no ill effect and a UA-101 (WDM/KS) and Sigma Tel audio both enabled. Sonar recognises the Sigma Tel, but I don't select it. Phil I, too, use my onboard sound for Windows audio. Playing mp3s, videos, Youtube, etc. My Sonar also recognizes my onboard audio device but I don't enable it... just like you. I am not saying that one should disable the onboard sound in Windows. I posted "you should enable only the Tascam US-122L in Sonar"... which is exactly what you have done with your UA-101. A beginner should certainly have just one audio device enabled in Sonar because there is a lot that can go wrong when more than one is enabled and if someone has trouble getting one device to work properly then it can't be a good idea to have more than one device enabled in Sonar.
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 07:24:09
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Quote"Also dial back the latency setting in the WDM driver settings and see at what stage the drop outs stop."
Just tried every increment with the latency and it drops out at everyone within about 20-30 seconds of play, also tried different usb ports with no success..... oh well ill keep trying different stuff.
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Chappel
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 07:44:15
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If it isn't too much trouble, it might help a great deal if you would post screencaps of each of the tabs in your audio options. Then we could see what was going on there and possibly spot any problem that might be there. It's pretty easy to do once you get the hang of it. SteveStrummerUK has a pretty good thread explaining how to do it. How to Post Screenshots It may sound like a pain in the butt but it can be very time consuming posting questions and answers trying to get a better understanding of your audio settings. If everything looks OK there we can rule it out and that's a big part of the problem solving process.
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 08:47:44
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 08:53:58
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may have fixed it, adjusted the playback and record buffer to 512kb buffer size, song played all the way through without dropping out, so hopefully that has fixed it.
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Chappel
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 09:07:01
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jedipunk may have fixed it, adjusted the playback and record buffer to 512kb buffer size, song played all the way through without dropping out, so hopefully that has fixed it. Cool. I was just about to suggest that after checking the audio options dialog in the help files. "I/O Buffer Size. This value determines the buffer characteristics for transfers to and from the disk. Changing this value does not affect audio latency, but will affect the disk throughput for audio tracks. The default setting is 128. A higher value causes more audio to be buffered from the disk ahead of the playback cursor. If you are hearing consistent dropouts/clicks in your audio and if your project contains high bit depth (32/64 bit) or high sample rate audio (88.2K or higher), it may be indicative of a too small I/O buffer size. If so try a higher I/O buffer size like 256 or 512. If audio problems persist, reset to 128 and try a different remedy." I also suggest increasing the Record Pre-Allocate File to 600 (that's what I use). "Record Pre-allocate File (seconds). When this option is set to a value greater than zero, SONAR will pre allocate the file to be recorded to the size specified (in seconds). This means that the file will not be resized while recording until it reaches the allocated size. The setting has the potential to reduce disk activity while recording and allows for more possible tracks. The valid range is 0–14400 seconds and the default value is 0. A reasonable setting would be 10 minutes (600 seconds) to 30 minutes (1800 seconds)." Hope changing that buffer size solves your problem though I'm still puzzled why you had more problems in ASIO mode, which is supposed to work better than WDM.
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 09:12:08
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vksf01
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 09:48:53
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edentowers
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 10:06:49
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Chappel, apologies for not noticing your distinct reference to disabling the internal card only in Sonar. I was too quick to jump on what I assumed was a frequent 'solution' round these parts. Anyway looks like our antipodean cousin is headed in the right direction. Cheers, Phil
S8PE, Dell XPS 720 (Q6600), XP Pro SP2, Edirol UA-101
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Jim Roseberry
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 17:12:29
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As has already been mentioned, the problem is likely DPC Latency Related. High latency and spikes can cause dropouts/glitches/etc. Check your DPC Latency and make tweaks to reduce/minimize it.
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Duke_of_boom
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 19:18:37
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Posted a thread about 2 weeks ago http://forum.cakewalk.com/tm.aspx?m=2050489 about dropouts on a fast computer. Common theme: US-122L - I have one as well and am experiencing dropouts. I wonder if it's just a crappy piece of gear.
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Brandon Ryan [Roland]
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 21:16:23
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Yup definitely check DPC latency. It's the first thing I check on a system with dropouts and/or crackles, pops, etc. Otherwise you may very well end up on a wild goose chase. And forgive me if I missed some pertinent information, but I'd try using the ASIO driver and turn your realtime dithering off.
"The sky above the port was the color of television, tuned to a dead channel." WG SONAR Platinum | VS-700 | A-800 PRO | PCAL i7 with SSD running Windows 8 x64 | Samsung 27" LCD @ 1920x1080 | Blue Sky monitors with BMC | All kinds of other stuff
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daveny5
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/21 21:36:52
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Why aren't you running Sonar in 64-bit? Otherwise you're wasting some of your memory resources.
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/22 00:26:13
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daveny5 Why aren't you running Sonar in 64-bit? Otherwise you're wasting some of your memory resources. Yes i re installed sonar and installed the 64 bit-bit version
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/22 00:29:22
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vksf01 have you tried running the DPC latency tool? http://www.thesycon.de/deu/latency_check.shtml you might have some device which might be behaving badly. Yes i used the tool and it said that there wasnt any latency isssues, Cheers
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jedipunk
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Re:Frustrating - why would I have drop outs with such a fast computer....
2010/07/22 00:30:42
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Well it seems to be fixed, I just increased the playback and record buffer size up quite a bit and have played the song through 5 times with no problems at all, so hopefully the problem is fixed, thanks for all the help and input from all cheers and much appreciated.
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