Diagnosing Amp Problem

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DerGeist
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2010/11/05 08:39:27 (permalink)

Diagnosing Amp Problem

Just seeking out the general wisdom of the group.
 
I have a JCM 2000 TSL combo amp and the sound will occasionally cut out. I will be playing, all is good, and then there will be no sound. If I wait a little while the sound comes back. The sound also comes back if I switch to a difference channel. It doesn't happen a lot but it happens enough to be a problem.
 
I have done the obvious cable wiggling which is really the extent of my repair skills.
 
Theories on what might be wrong?
 
 
 
 
 
#1

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    Beagle
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    Re:Diagnosing Amp Problem 2010/11/05 08:43:16 (permalink)
    that sounds to me like a tube problem.  one of the tubes in the gain stage is probably not getting full current under load.

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    The Maillard Reaction
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    . 2010/11/05 09:36:01 (permalink)
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    post edited by The Maillard Reaction - 2019/01/09 19:08:59


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    DerGeist
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    Re:Diagnosing Amp Problem 2010/11/05 09:47:45 (permalink)
    Thanks guys.
     
    I think my best bet is to get it to the repair shop.
     
    One follow-up. If I need new tubes does it matter what brand I get (as long as they are the appropriate type)?
    #4
    Beagle
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    Re:Diagnosing Amp Problem 2010/11/05 09:48:23 (permalink)
    Mike's right!  sorry, I wasn't more specific, it sounds like it's possible that one of the tubes is not getting enough current which is not a problem with the tube, but a problem with a component like a capacitor or resistor or circuit board traces.

    and I agree that it is time for you to take it to a qualified repairman and get it traced down to the root cause.

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    Beagle
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    Re:Diagnosing Amp Problem 2010/11/05 09:49:43 (permalink)
    DerGeist


    Thanks guys.
     
    I think my best bet is to get it to the repair shop.
     
    One follow-up. If I need new tubes does it matter what brand I get (as long as they are the appropriate type)?


    talk to your repairman and see what he recommends if you need new tubes. 

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    The Maillard Reaction
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    . 2010/11/05 10:13:31 (permalink)
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    post edited by The Maillard Reaction - 2019/01/09 19:09:09


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    KenB123
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    Re:Diagnosing Amp Problem 2010/11/08 18:13:09 (permalink)
    This sounds very similar to my JCM2000 DSL-401. Bought it back in 2003. Somewhere along the way it started to fade out similarly. It would be playing fine then the sound and lights would start to fade out. Turn it off and it would generally come back. Bottom line, it was sporadic. I tried the usual home-repairs of resetting the tubes and such. It would work for a while but eventually the issue returned. Finally I took it to a respectable repair shop in the area in 2008. They did right and fixed it. Haven't had a problem since.
     
    As an FYI, the repair notes were:
     
    "Broken ground trace connections (JS1) repaired, some component parts connection resoldered, screws, jack nuts tightened, jack contactcs cleaned, tubes checked, unit cleaned and tested ok".
     
    I am glad I took it in. This repair was beyond my knowledge. Oh, I should mention that I originally took it in without the distortion on/off pedal, and they called to have me bring that it in. Apparently they needed it to verify some stuff.

    Broken pencils are pointless.

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    Guitarhacker
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    Re:Diagnosing Amp Problem 2010/11/08 20:05:18 (permalink)
    It doesn't really sound like a tube problem. If it's a tube or a component over heating the sound would tend to distort and then fade.

    If it cuts out like it's on, now it's not..... I would first suspect a loose or bad connection inside the amp. Often a bad, or "cold" solder joint will come loose. As the amp heats up the parts expand and the connection is broken, as it cools down the connection works again. Switching to another channel puts your signal on a different path that works.... but then you say it does the same thing. Likely the same issue there in multiple locations on the circuit board.

    I would not suggest trying to trouble shoot and repair this yourself since you do not sound like you have much experience inside a tube amp. There are some very high and dangerous voltages inside and precautions must be observed to avoid injury and death.

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    Shadow of The Wind
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    Re:Diagnosing Amp Problem 2010/11/09 00:17:04 (permalink)
    If you enjoy tracing the problem yourself, I would recommend a large magnifying glass (to look for broken traces and bad solder joints), a soldering iron and solder, and a bottle of freeze spray (don't spray it on the tubes). Also, some plastic chopsticks to tap on some components may be handy.
    And, yes, search for similar cases!

    Good luck!

    Wilko
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    Butch
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    Re:Diagnosing Amp Problem 2010/11/09 07:20:11 (permalink)
    I have the same amp, except it is the head version...love it!
     
    As far as the problem goes, I agree, bring it to a pro and save yourself the agrivation.
     
    As far as what tubes to use, I've tried a number of pre and power tubes in mine and my favorite combination is JJ preamp tubes, (the smaller, "regular" one, not the larger "high gain" one) and SED "winged C" power tubes.  Great classic/hard rock tone!
     
    Good luck,

    Butch
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    KenB123
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    Re:Diagnosing Amp Problem 2010/11/09 09:09:57 (permalink)
    Shadow of The Wind


    and a bottle of freeze spray (don't spray it on the tubes).

    How does one use the freeze spray in diagnosing the connections? This is new to me.

    Broken pencils are pointless.

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    The Maillard Reaction
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    . 2010/11/09 09:18:47 (permalink)
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    post edited by The Maillard Reaction - 2019/01/09 19:09:20


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    Crg
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    Re:Diagnosing Amp Problem 2010/11/09 09:42:14 (permalink)
    It could be a tube or what Mike outlined. Before you take it to a Pro, you could try switching out the preamp tubes one at a time. But it usually is a bad circuit board component or a bad speaker output. It can be a real hit and miss investigation if you don't know how to trace it and don't have a schematic and the proper understanding.

    Craig DuBuc
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    The Maillard Reaction
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    . 2010/11/09 10:34:22 (permalink)
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    post edited by The Maillard Reaction - 2019/01/09 19:09:38


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    Beagle
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    Re:Diagnosing Amp Problem 2010/11/09 11:03:33 (permalink)
    ABSOLUTELY!  if you don't know what you're doing, don't do it.  it is dangerous and could kill you if you touch the wrong thing inside that amp!

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    DerGeist
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    Re:Diagnosing Amp Problem 2010/11/10 15:30:57 (permalink)
    Thanks everyone. There is no way I'm opening it myself. I figure rock n roll will kill me one day but being fried by my amp isn't what I had in mind
     
    Time to track down a repair place -- which won't be easy.
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    Cactus Music
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    Re:Diagnosing Amp Problem 2010/11/10 16:47:35 (permalink)
    You might want to post where you live so someone could make a recommendation, Good tube amp repair shops are rare. You don't want to just take it to any old shop who's field of expertise is toaster ovens.

    Johnny V  
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    Mully
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    Re:Diagnosing Amp Problem 2010/11/10 18:26:12 (permalink)
    +1 for taking it to a repair place. If you are unsure what the freeze spray is for (and this is most certainly not a criticism), you should not to be attempting to repair this amp yourself. It most definitely has the very real potential to kill you.

    Hope it gets fixed quickly for you.

    Edit: Hey Cactus your link I think (rhyme?) is missing a letter?

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    DerGeist
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    Re:Diagnosing Amp Problem 2010/11/11 09:08:34 (permalink)
    I'm in Ottawa Canada. There don't seem to be a lot of repair options here. The ones that I can find don't fill me with a lot of confidence.
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    Crg
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    Re:Diagnosing Amp Problem 2010/11/11 09:15:32 (permalink)
    DerGeist


    I'm in Ottawa Canada. There don't seem to be a lot of repair options here. The ones that I can find don't fill me with a lot of confidence.


    That being the case, you should consider removing the entire chassis and and sending it to a reputable shop.

    Craig DuBuc
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    Guitarhacker
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    Re:Diagnosing Amp Problem 2010/11/11 12:43:45 (permalink)
    OK... I did say in post 9 that injury or death could result from the voltages present inside the amp. 450VDC is not uncommon. But it can not be emphasized enough, that if you are not sure, and don't know, don't go.

    I have been hit by this kind of voltage and let me tell you..... it hurts.


    All that aside. If you decide to have a "look see" yourself.


    This can and should be done with the amp off and unplugged and the power supply caps discharged. A cap can hold a high voltage for weeks even when shut off if the circuit does not have a "bleeder" resistor installed so use a an insulated jumper between ground and a 1000 ohm resistor to discharge the caps fully.


     A cold solder joint can often be found by trying to wiggle the components and looking very closely at the place where the component lead enters the solder joint. If it moves, it's bad. Simply touching a hot soldering iron to that joint to melt the solder will fix the joint. If a part moves before the solder is cool enough (just a few seconds) a cold/bad solder joint is formed.

    Places to look....  around the tube sockets and the capacitors especially. But all components are fair game.


    This is done with the amp running and warmed up for a few minutes under a load to be sure it is hot enough.  So be careful.
    Cooling spray is often used to cool a component that is in heat related failure. This usually works best on capacitors. Most other parts are NOT as affected by heat. A bad cap will cease to function correctly as it heats up. Cooling it quickly will often allow it to begin to function again..... if it does, you found the bad component. Shut the amp off and replace the part. Observe the polarity of the part if it is polarized.

    A side note: the freeze spray is also handy for removing warts and skin tags.... way cheaper than a Dr.

    Broken traces can occur just about anywhere in the amp.... but if it is occurring after the amp is warmed up, it is likely in a heated area, like around a tube socket. Do not spay the glass tube with the spray, it will cause the glass envelope to crack and the tube will then be bad. Parts that are under stress from movement, such as where a jack attaches to a circuit board..... some new amps are using this solder direct to the board method rather than having the jacks mounted to the chassis and connected by wires.

    Bottom line: if you are not comfortable doing any of this, then don't. Look up a good tube amp shop in your area. Contact a local music store and ask if they repair or sub repairs out and if so to whom.



    Best wishes




    post edited by Guitarhacker - 2010/11/11 12:46:14

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