1-888 Number Down?

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Baez
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2010/11/19 13:22:57 (permalink)

1-888 Number Down?

Just tried calling it for some upgrade info and the not-in-service lady came on instead. I'm calling 1-888-225-3925. That is right... Right? :)
#1

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    Crg
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    Re:1-888 Number Down? 2010/11/19 19:00:45 (permalink)
    Right for contacting who? Cakewalk? What are you trieing to upgrade?

    Craig DuBuc
    #2
    bapu
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    Re:1-888 Number Down? 2010/11/19 23:39:38 (permalink)
    Uh Oh.

    This changes everything.

    My name is Ed. I Am still bapu though.
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    #3
    Baez
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    Re:1-888 Number Down? 2010/11/20 00:18:38 (permalink)
    Trying to see the procedure of upgrading from Sonar 5 to 8.5.

    Just need to know if I have to have 5 installed and then upgrade or what happens.

    So the toll-free number is down for you guys too?
    #4
    57Gregy
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    Re:1-888 Number Down? 2010/11/20 11:24:09 (permalink)
    http://forum.cakewalk.com/tm.aspx?m=1934532
     
    But you don't need to call them; do it online.
    When you place your order, you'll find a space with pricing options. Click the upgrade option that applies to you. They'll ask for the serial number of the product you have and the email you used when registering that product.
    If all the info is correct, you'll get it at the upgrade price.

    Greg 
    I am selling my MIM Fender Stratocaster HSS, red and black. PM for more details.

    Music Creator 2003, MC Pro 24, SONAR Home Studio 6 XL, SONAR  X3e, CbB, Focusrite Saffire, not enough space.
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    #5
    Baez
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    Re:1-888 Number Down? 2010/11/20 13:42:23 (permalink)
    Thanks Gregy.

    That was the part that was confusing me however. I went through the online store and chose the $199.99 version for upgrading from Sonar 5. I got to the payment method stage and it still hadn't asked for my previous key. Is it after I purchase it they ask for it? 
    #6
    57Gregy
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    Re:1-888 Number Down? 2010/11/20 21:11:29 (permalink)
    I didn't get that far. They wanted my credit card number first and I forgot what Bapus' number is, so...
    Anyway I went though the process of ordering the thing in order to check where it asks you to prove that you are a registered purchaser, but I didn't go past the credit card page. It's been a long time since i ordered anything from them.
    Maybe they just go by email addresses?
     

    Greg 
    I am selling my MIM Fender Stratocaster HSS, red and black. PM for more details.

    Music Creator 2003, MC Pro 24, SONAR Home Studio 6 XL, SONAR  X3e, CbB, Focusrite Saffire, not enough space.
    Everything is better with pie. 

    http://www.soundclick.com/bands/default.cfm?bandID=609446
    http://www.reverbnation.com/#!/gregfields 
    #7
    Baez
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    Re:1-888 Number Down? 2010/11/22 13:32:31 (permalink)
    Hmm that would problematic since I don't even have my original address anymore...

    Oh well thanks again. Their number should work.
    #8
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