SONAR X! Installation Failure - External Installer Has Stopped Working

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mountaincruz
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2010/12/09 19:29:06 (permalink)

SONAR X! Installation Failure - External Installer Has Stopped Working

My install;ation of SONAR X! has failed. About 3/4 of the way through the installation, I received the following error:

"External Installer Has Stopped Working"

Problem Event Name: BEX64


I would attach a screen print of the error message but I don't know how.



My computer is a brand new HP Pavillion Elite HPE-410y:

Phenom II X6 1045 (T) 2.7 GHz processor
AMD 785G Chipset
8 GB DDR Memory
Radeon HD 5770- Video Card
Focusrite USB 6 Soundcard
Windows 7 Home Premium 64 bit

Can anyone from Cakewalk help me out and advice what my next step should be?

Thanks

Cheers!

SONAR X1 Expanded x64
Windows 7 Home Premium x64
HP Pavillion Elite HPE 410y
AMD Phenom II 1045 2.7 Ghz
8 GB memory
Focusrite USB 6
#1

4 Replies Related Threads

    feedback50
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    Re:SONAR X! Installation Failure - External Installer Has Stopped Working 2010/12/09 19:40:43 (permalink)
    Found this link
    http://www.dslreports.com/forum/r21766633-Windows-7-Windows-Installer-has-stopped-working

    It involves tweaking the registry.

    Also I found a few references to Visual C++ installer and dotNet (which is probably the tool set used by Cakewalk).

    Good luck
    #2
    mountaincruz
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    Re:SONAR X! Installation Failure - External Installer Has Stopped Working 2010/12/09 20:35:11 (permalink)
    Thanks feedback50, I bookmarked your link just in case...

    I ended up doing the following which seemed to solve the issue:

    1. Took a deep breath and stepped away from the computer...
    2. Rebooted.
    3. Ran a chkdsk /F  (No problems found)
    4. Turned off my Anti-virus (which I forgot to do the first time)
    5. Started the installation.

    This second time, I made it through the complete installation without the error. I verified the install by opening X1 and running a project. Everything seems to be working.

    Now I need to install Beatscape, Dimension Pro, and the additional content.

    I'll take another deep breath...


    Cheers!

    SONAR X1 Expanded x64
    Windows 7 Home Premium x64
    HP Pavillion Elite HPE 410y
    AMD Phenom II 1045 2.7 Ghz
    8 GB memory
    Focusrite USB 6
    #3
    Aimeelin
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    Re:SONAR X! Installation Failure - External Installer Has Stopped Working 2015/05/13 04:20:04 (permalink)
    I think you can try to use a drivers scanner or drivers download software to help you. It will helps you auto detect your drivers which are dated, missing, errors.
    #4
    Bristol_Jonesey
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    Re:SONAR X! Installation Failure - External Installer Has Stopped Working 2015/05/13 06:10:13 (permalink)
    OLD THREAD ALERT!!!

    CbB, Platinum, 64 bit throughout
    Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
    #5
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