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Quickdraw
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Re:We are experiencing a server error. Please try again later! 2011/01/28 23:54:27 (permalink)
man, that is very inconsistent.  So you recieved your serial via email?  I got my "download code" by email and link to downloads worked great... history doesnt show my purchase... thus, no serial... bummer
#31
Dimaman
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Re:We are experiencing a server error. Please try again later! 2011/01/29 00:11:20 (permalink)
Yay!
Tried the Link in the email again, and this time, instead of sending me to my sales history and clicking details, it autmoatically routed me to the X1 download section.  Odd... might wanna check that out though, that server error.   
#32
Quickdraw
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Re:We are experiencing a server error. Please try again later! 2011/01/29 00:28:07 (permalink)
Still a no-go for me
#33
daveny5
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Re:We are experiencing a server error. Please try again later! 2011/01/29 00:42:09 (permalink)
Did you logon to store.cakewalk.com and then go to your list of registered products and then click on download on the row with Sonar X1? I just tried it and it worked fine.

post edited by daveny5 - 2011/01/29 22:04:05

Dave
Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic.
Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. 
Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
#34
Dimaman
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Re:We are experiencing a server error. Please try again later! 2011/01/29 00:47:30 (permalink)
That did not work for me.  You have to press details on your purchase history, becuase X1 does not show up as a registered product.  But for some reason, when I used the link in my email, as soon as i logged in (this time, but not last time) it took me straight to X1 download page.  
#35
Quickdraw
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Re:We are experiencing a server error. Please try again later! 2011/01/29 14:43:50 (permalink)
daveny5


Did you logon to store.cakewalk.com and then go to you list of registered products and then click on download on the row with Sonar X1? I just tried it and it worked fine.

Yep thats what I did.  Does not show up in my order history and does not provide me a Serial number.  What I dont get is that I did recieve the purchase email... and the link to download worked great.  I just cant install untill a serial number shows up... and there is no love from Cakewalk late on Friday/ Saturdays.... this is really a bad way to take care of your customers...
 
 It's funny because I remember this same routine happening for folks throuout 7 (store really blew then), 8 and 8.5  I didnt have any issues then at all>  I guess it was just my turn?
 
 
WTF.
#36
Quickdraw
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Re:We are experiencing a server error. Please try again later! 2011/01/29 14:49:57 (permalink)
A little update- X1 just popped up in my "My Registered Products" but still does not contain a serial... this is really frustrating. 

Note to self... never plan on doing an upgrade with cake over the weekend.
#37
Dimaman
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Re:We are experiencing a server error. Please try again later! 2011/01/29 21:56:04 (permalink)
sorry your having issues dude.  

Not to rub it in or anything, but I got it up and running, reinstalling all my plugs, and things are lookin' pretty smoov so far.


#38
keith
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Re:We are experiencing a server error. Please try again later! 2011/01/29 22:09:23 (permalink)
Well when you're all good 'n cozy, maybe a warm cup of cocoa, and you've poked around X1 for a bit... be sure to jump into one of the many pro-X1/anti-X1 threads. They're lots of fun! Better than making music, some say...
#39
daveny5
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Re:We are experiencing a server error. Please try again later! 2011/01/30 10:15:26 (permalink)
Don't feed the trolls. Some people just can't seem to say anything productive. 

Dave
Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic.
Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. 
Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
#40
Splat
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Re:We are experiencing a server error. Please try again later! 2011/01/30 16:05:11 (permalink)
I had to contact tech support to get a reg number in the end (online did not work for me).
Of course I can't see any record of my serial/registration when logging into my online account after 40 mins on the phone . Cake if you see this please join up my account (you should have my email address in this online database).... thanks.

Sell by date at 9000 posts. Do not feed.
@48/24 & 128 buffers latency is 367 with offset of 38.

Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
#41
Seth Perlstein [Cakewalk]
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Re:We are experiencing a server error. Please try again later! 2011/01/31 14:29:27 (permalink)
So were you able to download X1 this weekend? My peeps tell me the server, or rather CDN, is fine.

www.cakewalk.com/caketv
#42
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