calatk
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Dimension Pro Debacle
I realize that this subject has been raised several times, but the installation of Dimension Pro 1.5 is a joke. I've owned all the versions of SONAR PE since 7, and last year I upgraded from XP to Win 7 64 and did a fresh install of SONAR 8.5.3 64-bit. In order to install Dimension Pro 64 I had to install version 1.2 32 bit, and then use the update file to install 1.5 64 bit. What a mess that was, with multiple versions of the program and multiple VST locations. So, before installing SONAR X1 PE I decided to start with a clean slate. I uninstalled everything SONAR related, but there were still SONAR related files left all over the place. SONAR X1 installed OK, but when I got to Dimension Pro 1.5 (install attempted with the new downloaded file) the trouble started AGAIN. After scouring this forum I ended up reinstalling Dimension Pro 1.2 (32 bit because that was all that was available), then upgrading to 1.5 64 bit, then deleting the old serial number and inserting the new one in the registry, I was finally able to get the additional content file to install. Now however, I have multiple versions of Dimension Pro, 32 bit and 64 bit, with both 32 and 64 bit VST files. Come on Cakewalk, can't you write software that will install AND remove cleanly? I guess, after my little rant here (because something that should have taken a few hours took a whole weekend) my question is this: Is there any way to completely remove all traces of SONAR 7 through X1 (with the exception of audio and project files of course) so that I can do a fresh, clean 64 bit only install using the new downloaded files?
Cal A. SONAR Producer / Asus P5K-E / Intel e6850 Core2 Duo (3GHz) / nVidea GeForce GT520 / 4GB PC6400 800Mhz DDR2 / Windows 10 Pro x64 / Behringer X32 Compact / TC Electronic C400XL / TC Electronic M350 / Behringer Powerplay Pro XL / Shure SM58's / AKG Perception 220
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chrisharbin
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Re:Dimension Pro Debacle
2011/01/31 01:03:22
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I came up with a simple (but probably very unpopular) solution. I stopped using dim pro. When I did X1 I didn't/won't DL any of the extra stuff and kept 1.2, can use that x64dxi if needed but unless it's a project with DP already there it doesn't even get thought of....which is a shame.
I realize that doesn't really fit for most people but it is one of the buggiest most difficult to get right plugs I've ever used.
i7 860/MSI mobo/8GB ram/win7x64ultimate/X2/profire 610/oxygen 61/running 48k currently.
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JSGlen
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Re:Dimension Pro Debacle
2011/01/31 01:38:57
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+ 1 to both of the above posts.
ADK Quad Pro, Intel Core i7 3770 IVB 3.5 Ghz, Windows 7 64 Seagate 500G Sata 600 OS Drive, Seagate 1 TB Sata 600 Audio Drive, 16 gigs of ram, 700 watt Coolermaster Silent Pro power supply. Apollo Quad Interface, Dangerous D-Box, Burl B2 ADC, UAD 2 Duo, Avalon 737, UA LA 610 MK II, UA 1176 LN Hardware, Focal CMS 65 monitors, Avid Artist Control. Sonar X3d Pro Tools 11 & 10 Wavelab 8
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Bub 
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Re:Dimension Pro Debacle
2011/01/31 01:42:11
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"Is there any way to completely remove all traces of SONAR 7 through X1 (with the exception of audio and project files of course) so that I can do a fresh, clean 64 bit only install using the new downloaded files?"
What I would suggest at this point is to just wipe out your system and reinstall everything. Sometimes you just have to go to that measure to make things work right. I had to recently, it was a PITA, but I was glad I did. Make images of your fresh install without X1 so you have something quick to go back to if you ever need to do it again. Install all windows updates and update your mobo drivers before doing anything else. After that, install your audio card drivers, video card drivers, and any other periph's you may need. Then install X1 from DVD 1 to DVD 4. Install both 32bit and 64bit.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Middleman
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Re:Dimension Pro Debacle
2011/01/31 02:17:57
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Having read about others having issues I updated 8.5.3 first to the latest version. Then I updated to X1. I did not download or install the bits that were in the X1 file set. That seems to have worked and I am running smooth.
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Mully
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Re:Dimension Pro Debacle
2011/01/31 05:21:17
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I did the Dim Pro update/install last night after installing X1a and all went fine.
Admittedly you MUST watch the housekeeping because if you aren't careful, packages can get installed in non-preferred (expected?) locations.
I wouldn't call the install process a joke because I did get it done without tears but it is definitely not a throw it in and expect all to be well install and to be honest, anyone running a dedicated workstation for something like Sonar, PT etc etc certainly need to be on their toes.
If you are unsure of what versions you have, you check them and react accordingly as a failsafe... Dim Pro is not too hard to get installed and running IMHO but as mentioned, you have to be on your toes and watching what it is doing every step... like any application you install.
Cheers.
ASUS H270, i7-7700, JLM BA & 1290, LA2A Opto4, loads of guff.
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kubalibre
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Re:Dimension Pro Debacle
2011/01/31 05:33:08
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Yes, Cake install and de-install is always a total mess, and I hope this gets sorted out soon, I hate having app related files and registry entries all over the place, sorry to mention Reaper in that contect, but that runs basically off a single folder you can even put on your USB flash drive, and it runs perfectly, so why all the files, directories and registry entries all over my system drive? And even if this scattering of files is necessary, why no clean de-installation routine like for every other DAW ?
--------------------------------------------- all crash on the louspeaker
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mudgel
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Re:Dimension Pro Debacle
2011/01/31 08:39:22
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For installing a VST or DX plugin you really shouldn't have these issues. It's far too complex for what it is.
I decided that there are far more easily installed and updated plugins out there that are far better than Dim Pro.
I don't use Cakewalk plugins or synths any more. they're either temperamental as in Dim Pro or never get updated.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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Bub
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Re:Dimension Pro Debacle
2011/01/31 11:24:56
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mudgel
For installing a VST or DX plugin you really shouldn't have these issues. It's far too complex for what it is.
I decided that there are far more easily installed and updated plugins out there that are far better than Dim Pro.
I don't use Cakewalk plugins or synths any more. they're either temperamental as in Dim Pro or never get updated.
This is where a lot of my frustration stems from. I bought the Producer editions to get all the goodies so I wouldn't have to go to 3rd parties.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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Jumbicat
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Re:Dimension Pro Debacle
2011/01/31 11:54:45
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I emailed CW tech support the mini dump files pointing to DimPro 1.5 64 bit module. Until I hear back from them, I'm not one to sit around so I un-installed the 64 bit and re-installed the 32 bit only. The problem went away.....for now or at least the track will play without freezing.
Win7Pro64Bit-AMD-1090t -4 GIG OC DDR3-2k-GTX-465-C300 SATA6-SSD 64G-Sonar 8.5,X2a - Pro Tools Digi-001, a few Axon controllers http://soundcloud.com/jumbicat
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dontletmedrown
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Re:Dimension Pro Debacle
2011/01/31 12:24:52
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I love DimPro-- it's one of my favorite softsynths. It does suck that it installs without asking where we want the samples to go. It places them in the C: folder and moving them after the fact requires registry hacks which is LAME. Most samplers have a simple path setting where we can tell it "Look for the samples HERE!"
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daveny5
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Re:Dimension Pro Debacle
2011/01/31 18:15:04
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I agree the 1.5 install leaves much to be desired. Keep in mind you can only have either the 32-bit or 64-bit version installed at any one time, not both. That caused me some confusion until I found that little nugget of info buried in the Cakewalk website.
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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Bub
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Re:Dimension Pro Debacle
2011/01/31 19:07:50
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daveny5
I agree the 1.5 install leaves much to be desired. Keep in mind you can only have either the 32-bit or 64-bit version installed at any one time, not both. That caused me some confusion until I found that little nugget of info buried in the Cakewalk website..
Hi Dave, I just installed the 32 and 64 bit version of Dim Pro 1.5 that came on the X1 install DVD's and it seems to be working fine. I've been using Dim Pro 1.5 in X1 32 and X1 64. I went through the install process twice and skipped the samples the second time, I checked the directories and the second install went to the x86 folder. Not at my daw now, I'll check later to make sure I'm not mistaken. Bub.
"I pulled the head off Elvis, filled Fred up to his pelvis, yaba daba do, the King is gone, and so are you."
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calatk
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Re:Dimension Pro Debacle
2011/01/31 21:52:40
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Thank you all for your responses. I don't see any clear-cut way to uninstall SONAR completely however without reformatting. Luckily, I do have a few hard drive images at various stages since I loaded Windows 7 last October, so perhaps I will consider that option. I can run SONAR X1, but it just gets annoying when I see multiple entries for Dimension Pro when I want to insert a soft synth. It just seems so disorganized, and the only entry in Windows add/remove programs is for Dimension Pro version 1.0! I guess for now I'll just have to live with it.
Cal A. SONAR Producer / Asus P5K-E / Intel e6850 Core2 Duo (3GHz) / nVidea GeForce GT520 / 4GB PC6400 800Mhz DDR2 / Windows 10 Pro x64 / Behringer X32 Compact / TC Electronic C400XL / TC Electronic M350 / Behringer Powerplay Pro XL / Shure SM58's / AKG Perception 220
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vicsant
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Re:Dimension Pro Debacle
2011/01/31 22:05:37
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I hope this issue is finally fixed in X1b.
I'd like to continue using DimPro......
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stratman70
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Re:Dimension Pro Debacle
2011/01/31 23:19:19
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calatk
I realize that this subject has been raised several times, but the installation of Dimension Pro 1.5 is a joke. I've owned all the versions of SONAR PE since 7, and last year I upgraded from XP to Win 7 64 and did a fresh install of SONAR 8.5.3 64-bit. In order to install Dimension Pro 64 I had to install version 1.2 32 bit, and then use the update file to install 1.5 64 bit. What a mess that was, with multiple versions of the program and multiple VST locations. So, before installing SONAR X1 PE I decided to start with a clean slate. I uninstalled everything SONAR related, but there were still SONAR related files left all over the place. SONAR X1 installed OK, but when I got to Dimension Pro 1.5 (install attempted with the new downloaded file) the trouble started AGAIN. After scouring this forum I ended up reinstalling Dimension Pro 1.2 (32 bit because that was all that was available), then upgrading to 1.5 64 bit, then deleting the old serial number and inserting the new one in the registry, I was finally able to get the additional content file to install. Now however, I have multiple versions of Dimension Pro, 32 bit and 64 bit, with both 32 and 64 bit VST files. Come on Cakewalk, can't you write software that will install AND remove cleanly? I guess, after my little rant here (because something that should have taken a few hours took a whole weekend) my question is this: Is there any way to completely remove all traces of SONAR 7 through X1 (with the exception of audio and project files of course) so that I can do a fresh, clean 64 bit only install using the new downloaded files?
Yes -, to uninstall all-clean which I am sure you got the answer to already, BUT, If you have all those Sonars then you have DP1.5-The download was for owners (not the X1, I mean Sonar 8,83 and 85. That is the answer. Runs smooth as silk on my system and the exp pack 3 has IN TUNE basses-finally. Do not use the dim pro from x1. I used 853 dim pro.
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stratman70
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Re:Dimension Pro Debacle
2011/01/31 23:20:37
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calatk
Thank you all for your responses. I don't see any clear-cut way to uninstall SONAR completely however without reformatting. Luckily, I do have a few hard drive images at various stages since I loaded Windows 7 last October, so perhaps I will consider that option. I can run SONAR X1, but it just gets annoying when I see multiple entries for Dimension Pro when I want to insert a soft synth. It just seems so disorganized, and the only entry in Windows add/remove programs is for Dimension Pro version 1.0! I guess for now I'll just have to live with it.
If you remove all the CW stuff from the register and the user folder (in Win 7x64 it;s the user name and the roaming profile) you will get it all. Almost. Definitely enough. I have done that a few times already.
post edited by stratman70 - 2011/01/31 23:25:49
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stratman70
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Re:Dimension Pro Debacle
2011/01/31 23:21:28
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vicsant
I hope this issue is finally fixed in X1b.
I'd like to continue using DimPro......
Do you have dim pro from 831 or 853? If so use that and the serial # that it came with. No issues at all. Try it, you'll liuke it.
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calatk
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Re:Dimension Pro Debacle
2011/01/31 23:35:43
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Stratman, I ended up installing DP 1.2 from the original discs, then installing the 1.5 update from the downloaded file which I saved long ago. However, the additional content for SONAR X1 PE will not install because of the original DP 1.5 serial number. Fortunately, someone in another post provided the location of the three registry keys that need to be edited to insert the new serial number, so that's what I did and I was then able to install the additional content file. If the new serial number is required, then why would the folks at Cakewalk assume that upgraders like me would simply use our existing installation of DP1.5? No, DP is a mess, and, for vicsant, it is unlikely to get fixed in the X1b update because DP is a separate product.
I can't believe that Cakewalk staff aren't aware of the problems with DP. IT'S JUST PLAIN LAZINESS NOT TO GET IT FIXED.
Cal A. SONAR Producer / Asus P5K-E / Intel e6850 Core2 Duo (3GHz) / nVidea GeForce GT520 / 4GB PC6400 800Mhz DDR2 / Windows 10 Pro x64 / Behringer X32 Compact / TC Electronic C400XL / TC Electronic M350 / Behringer Powerplay Pro XL / Shure SM58's / AKG Perception 220
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downsouthstudio
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Re:Dimension Pro Debacle
2011/02/01 02:45:11
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I have a weird happening while using DimProm..in 8.5.3 (I have uninstalled X1)
I hardly ever use midi, so I lack experience in using DimPro. But I wanted to put some strings and pads on a song...my problem is that the instruments are "out of tune". I have used dimpro in the past and never experienced this problem.
Im using a Axiom keyboard which may be the problem instead of Dim Pro. I checked the "transpose" feature on the keyboard and it's set to "0". The problem is intermittent. One instrument of DimPro may be in tune, but when I select another instrument the problem occurs again.
Any suggestions? Do you think it's my keyboard or something in Dim Pro?
SONAR X1b Producer, one monitor
RME-FF800
Intel Quadproc, 12 gig mem
2-UAD-1s,UAD-2
Mojave MA-200,4033,57s,58s)
JBL LSR4326P's,
Transport controller
Axiom 65 keyboard
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Roland elect drums
Guitar wall MY STUFF
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stratman70
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Re:Dimension Pro Debacle
2011/02/01 08:23:42
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calatk
Stratman, I ended up installing DP 1.2 from the original discs, then installing the 1.5 update from the downloaded file which I saved long ago. However, the additional content for SONAR X1 PE will not install because of the original DP 1.5 serial number. Fortunately, someone in another post provided the location of the three registry keys that need to be edited to insert the new serial number, so that's what I did and I was then able to install the additional content file. If the new serial number is required, then why would the folks at Cakewalk assume that upgraders like me would simply use our existing installation of DP1.5? No, DP is a mess, and, for vicsant, it is unlikely to get fixed in the X1b update because DP is a separate product.
I can't believe that Cakewalk staff aren't aware of the problems with DP. IT'S JUST PLAIN LAZINESS NOT TO GET IT FIXED.
Hi Cal, I agree it really should be spelled out or work the way one would expect. I should have added that the additional content is the "same" as it was before. The only difference are the 3 expansion packs which do not care which serial you use. So you didn't need the serial edit etc. You already had the "extra content" Sorry I didn't mention that, it was late when I posted. Anyway sure glad you got it going. The basses in exp pack 3 are nice (and in tune) Regards
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stratman70
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Re:Dimension Pro Debacle
2011/02/01 08:26:55
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downsouthstudio
I have a weird happening while using DimProm..in 8.5.3 (I have uninstalled X1)
I hardly ever use midi, so I lack experience in using DimPro. But I wanted to put some strings and pads on a song...my problem is that the instruments are "out of tune". I have used dimpro in the past and never experienced this problem.
Im using a Axiom keyboard which may be the problem instead of Dim Pro. I checked the "transpose" feature on the keyboard and it's set to "0". The problem is intermittent. One instrument of DimPro may be in tune, but when I select another instrument the problem occurs again.
Any suggestions? Do you think it's my keyboard or something in Dim Pro?
Their were many threads about the "tuning" on some instruments in Dim Pro a while back. It was mostly the basses, I thought? I only use the basses and a few others and have not run into this again . But it is possible I guess. Which programs in Dim Pro?
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Mully
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Re:Dimension Pro Debacle
2011/02/01 18:13:22
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I think what we are all looking for is an install process that tells you what you currently have and then gives you the option to nominate the path you prefer to install to along with the option to delete previous instances.
Would go a long way to tidying the process up.
I have multiple instances also of Dim Pro but one is 64 bit and one is 32 bit. There is certainly room to make the install a lot cleaner but it won't stop me using Dim Pro coz it is too good to not use I reckon... at least for this simple guitar hacker...
Cheers.
ASUS H270, i7-7700, JLM BA & 1290, LA2A Opto4, loads of guff.
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Positively Charged
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Re:Dimension Pro Debacle
2011/02/01 23:36:37
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Yes, I too don't like the current installation procedures. Too much flotsam on my C partition! Spiders, get them off, get them off! 
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calatk
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Re:Dimension Pro Debacle
2011/02/02 00:20:32
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This whole situation, I believe, was caused by not being able to fully uninstall my old versions of SONAR and all the extras. Back to my original question on this post: Is there any way to completely remove all traces of SONAR 7 through X1 (with the exception of audio and project files of course) so that I can do a fresh, clean 64 bit only install using the new downloaded files?Judging by the responses here, it is not possible. I think that is deplorable on the part of Cakewalk, almost to the point of asking Microsoft to deny Cakewalk the Windows 7 ready status (some chance of that I hear you all say). The idea behind SONAR is brilliant, and I realize that the software is extremely complex--and that the programmers have to try to make the software work with an infinite number of different hardware combinations. But they also have to understand that we are artists, and that we don't necessarily have the time to spend hours and hours making this stuff work. If someone from Cake is following this thread, PLEASE TELL ME HOW TO REMOVE EVERY TRACE OF SONAR FROM MY SYSTEM. I don't even care if there are a few snippets of information left in the registry, so long as a fresh installation doesn't care about them either.
Cal A. SONAR Producer / Asus P5K-E / Intel e6850 Core2 Duo (3GHz) / nVidea GeForce GT520 / 4GB PC6400 800Mhz DDR2 / Windows 10 Pro x64 / Behringer X32 Compact / TC Electronic C400XL / TC Electronic M350 / Behringer Powerplay Pro XL / Shure SM58's / AKG Perception 220
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cglensmith
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Re:Dimension Pro Debacle
2011/02/02 00:42:56
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Haven't been on the forums for awhile, but noted your frustration with the DIMPro installer. Sorry I can't tell you how to clean up the mess, but I will add my two cents about the terribly sloppy job some Cakewalk programmer did on the DimPro installer. Whoever it was, he/she wasn't smarter than a fifth grader. I too spent hours until I finally figured out how to get it working. I'm posting the following link to a thread where I ranted and eventually figured it out. It was ridiculous. Following my success, others posted their trouble on this same thread and worked out a solution. http://forum.cakewalk.com/tm.aspx?m=2089293&high= The following link was my original complaint, and it seems others have updated it since to provide some assistance with installing DimPro with X1. I haven't even attempted that yet. When I do, I'll see how these folks managed to do it. http://forum.cakewalk.com/tm.aspx?m=2074056 Anyway, if anyone knows HOW TO REMOVE EVERY TRACE OF SONAR FROM calatk's SYSTEM, please give him a hand. SEE HIS PREVIOUS POST.
DAW Specs & Software: Asus P6TD Deluxe Motherboard, i7 920, 12 GB OCZ DDR3 1600Mhz RAM, Windows 7 64bit, Sonar Platinum, Scarlett Focusrite 8i6
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wormser
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Re:Dimension Pro Debacle
2011/02/02 00:58:25
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It's a PITA to install but it's a real train wreck to remove TOTALLY from the system.
You will be there for a long time scanning the registry deleting stuff.
Why the need to splatter all that crap all over the place?
Windows 8 x64 Intel i7 950 3.06ghz 6 GB DDR3 1333(1066) OCZ memory Gigabyte X58A-UD3R v.2.0 Delta 66. Seagate 1.0tb drives x4 OS, Audio, VST, Backup Stuff. Mackie MCU Pro Latest. Faderport. Sonar X2, PreSonus 2.x, Reaper.
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