Sonar X1 problems....new install

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slcatvip
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2011/03/25 22:48:38 (permalink)

Sonar X1 problems....new install

Aloha from the cold north!
 
I have been a Sonar user for a bunch of years now, I just went from 7 Producer to the new X1 and it looks pretty cool so far. The biggest problem is that when I try to load the new patch.....(X1b) I constantly get the following message: cannot locate the required version of the program on this system. Please install the correct version of the program to use this patch.
 
Am I missing something here???
 
I also get a message when I first fire up Sonar...."cannot  open Master. INS No instrument definations will be available"
 
My PC is brand new, custom build, no junk on it. I know I have loaded X1 correctly, so any ideas to what I am doing wrong???
 
Thanks!!!
 
Gigabyte GA-P55A-UD3
Intel i7 quad core 870  2.93ghz
crucial ballistics 8G ram
Windows XP Home edition
 
 
#1

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    radioactiveblue
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    Re:Sonar X1 problems....new install 2011/03/25 22:53:26 (permalink)
    Did you install the X1a patch after the inital X1 installation? You need to do that before installing X1b.

    Sonar X3E Producer (64 bit) 
    Windows 7 Home Premium (64 bit)
    AMD Phenom II X4 820
    8 GB DDR3 (PC3-10600 MB/sec)
    M-Audio Fast Track Pro
    1 TB WD Caviar Green internal HD (OS and software)
    500 GB WD Caviar Black internal HD (Audio Projects)
    500 WD external HD (for file back up only)
    Kurzweil PC1 SE
    Sibelius 7.5
    (Various guitars and effects, including Roland GR55)

    #2
    slcatvip
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    Re:Sonar X1 problems....new install 2011/03/25 22:56:03 (permalink)
    I installed X1 first and then the patch. I've tried the patch a couple of times now and get the same message??
    #3
    slcatvip
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    Re:Sonar X1 problems....new install 2011/03/25 22:57:24 (permalink)
    OOPs....sorry I missed the X1a patch........well...THAT explains it!!!
    #4
    slcatvip
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    Re:Sonar X1 problems....new install 2011/03/25 22:58:17 (permalink)
    Thanks!
    #5
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