just finished a session with a long-time client.....

Very good point. It wasn't always that way though. Competition has had a lot to do with it.

I think I get it - Like if we paid a lot more for Cakewalk, then maybe the company could afford to make it as solid as their advertising purports it to be! - Yes, there is a logic in that.

RB

I think I get it - Like if we paid a lot more for Cakewalk, then maybe the company could afford to make it as solid as their advertising purports it to be! - Yes, there is a logic in that. RB

I doubt it, since people that spend more money on other DAW's don't have fewer problems than we do. :)

I repeatedly ask Cakewalk to charge us more and do a better job of QC... at least for the top teir product.

If I am to accept the idea that Cakewalk might be profitable from a yearly upgrade purchase then I am left to realize that there probably isn't all that much being done to it year after year.

There's only so much work you can get done for $179 (or $99) and still support the payment of rent and all the other fixed costs. There just doesn't seem like there could be much left over for staff and RnD.

I think that is one reason Cakewalk is blase' about its low grade of quality control and why it's development road map seems to be stretched out over a decade while I want it all now... Cakewalk probably thinks "whatta want for such a small amount of money?".

Bummer.


very best regards,
mike



edit spelling

i remember when i bought my first cakwalk product......cakewalk pro audio 9..it was over a hundred dollars..anybody remember what session drummer looked like then??lol..
i remember thinking is this really worth it..and i honestly thought it may just be something that will phaze out..ive had some clients for as long as 15 years.back when i ran reel..every once in awhile a client will come in out of the blue who i havent seen in many years and be floored with how much has changed not only in my studio but in the software world.ive made my money back 20 fold on every product ive bought(daw's)and even x1 now so i feel i got nothing to lose.except my time which was a bit on this last release..it wasnt like previous releases were i could put the key in and drive..whaen i saw the first look gui,i was a little wooried.not anymore

there are no saints, only sinners

SONARtist


Well it's nice to know that I've got company !
John and Danny (and many others !) have been around since the DOS days and probably spoke to Greg Hendershot personally to get their problems sorted out thru' Compuserve like I did (at least in the latter days).  

Hahaha you may have me beat on this one...or maybe I got you beat? When I first got Cake, there was a newsgroup you had to get through your email client. The main dude that always helped was Michael Nicholas. So I've definitely been here a while...just not as vocal. LOL! :)
 
Rageo: I soo remember that Cubase thing! I've never been a Cubey guy because I could never make it work on my system without totally reconfiguring everything....so I stuck with Cake. I wish Steinberg would have done that with the passed 3 versions of Wave Lab. Each time it was a crap shoot...will they get this CD burner thing right?! They tried...still failed...though I did come up with my own work-around. Of course then Wave Lab 6 and 7 come out with fixes for this stuff. See, that just drives me mad and in situations like that, no wonder why people pirate software. I have 3 versions of a broken Wave Lab that I paid for. One has meter issues, all 3 have CD burner issues...text to CD doesn't work, they don't offer support for my burners...I mean, heck, that's just not fair. Never again will I buy from them.
 
Thank God I've not been faced with this with Cake other than 2 versions. Cake 6 or 7 I believe it was, and Sonar 1. Ugggh....I thought I was never coming back after the Sonar 1 stuff. And low and behold...my issues were fixed in Sonar 2.2...which I admittedly grabbed from a friend. I figured, I paid for Sonar 1 that is un-useable for my system. So now I'm just supposed to upgrade to fix my problems? I feel that is totally unfair for anyone to have to do. Who's stealing from who in a situation like that? Seriously. I do not condone pirating software, but man, I was livid and could not see taking the chance on spending more money. I was astonished to see all my issues fixed with 2.2. Should I have paid for it? Most definitely because that's the law. However, the same can be said for me paying for something that didn't work yet there is a seal on every disc that says "if opened, it's yours" even if it doesn't work on your system. During those times, Tech Support never got back to anyone and is nothing like the interaction we see today.
 
I knew a guy that beta tested for them back then. He told me he quit because they never listened to the stuff the testers told them. They released stuff with bugs and it made them question why they went through the pains of hell to test the stuff. For what...a free version of software that is still broken? I wonder if any of this goes on today? That said...and I really mean this....I think that guys like Noel, Brandon, Seth etc really care about this stuff as well as us. I really do believe those guys live this stuff and aren't just in it for a paycheck and would be willing to bet they don't like to see when we are unhappy. Whether they can't do anything to help us or it's out of their hands....I really don't know. But if anyone has ever had a talk with any of those guys in private, you see a different side of them. I'm not sticking up for anything other than what I experienced myself. I bet there is way more to this than they can share with us and they are just taking the abuse for someone else's mistakes.

Danny Danzi

SONARtist


Well it's nice to know that I've got company !
John and Danny (and many others !) have been around since the DOS days and probably spoke to Greg Hendershot personally to get their problems sorted out thru' Compuserve like I did (at least in the latter days).  

Hahaha you may have me beat on this one...or maybe I got you beat? When I first got Cake, there was a newsgroup you had to get through your email client. The main dude that always helped was Michael Nicholas. So I've definitely been here a while...just not as vocal. LOL! :) 
 

Sheeesh, I forgot about the newsgroup.  I guess you win on that one Danny.  At that time I was syncing Cake with SAW Plus on two separate 286's !!  Boy, we were SO innovative in those days (LOL).  And spent a lot of time with Greg talking (and dreaming) of the totally "in-the-box" studio.  20 years on and we're "almost there" (well, we are ... in a way).
 
Now, where did I put those 7" floppies and tape cassette to kick-start the computer ...

If you go with the VS-700 and an octo I guess he would be a little low on the price. Does anyone really buy those things?

J

jbow


If you go with the VS-700 and an octo I guess he would be a little low on the price. Does anyone really buy those things?

J

Yep and in two months they more than paid for themselves!!!!  My clients love the work I did for them.

I really don't think more money = better perf ...just watch others otha priced daws ....are they rock solid in version X.1 ?

And Roland now is behind so finacial support is not an issue ....

I used to go BMW (3 series) for a long time ...had issues , and spent a lot of money on those , then i said ok let's change ..german cars was on the menu ...but i went to Alfa Romeo : bingo ....crazy design , one of the best engine i drived and so many options that are not options for 8000 euros less alfa 159 ....

so yes you can make great thing and the price strategy (witch i made allusion to) is just the right one to get new client and to keep old.....