Strange problem...

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munmun
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2011/03/29 22:53:16 (permalink)

Strange problem...

Hello.  I have Sonar 8.5.3 running on win 7 64 bit with Maudio 2496 soundcard (running ASIO).  Something is wrong with my system.  It has become very buggy over time.  It takes a long time to load projects and hangs easily.  I have the latest 64 Maudio driver installed.

Lately I submitted a log file to Rayzoon to troubleshoot Jamstix.  They mentioned that the latency is very high.  I must say that I am puzzled.  I thought that latency gave you snap, crackle and pop and not the issues I am seeing.  I have tried what is suggested in the help files.  Namely I have played with buffer size without tangible results.  I have switched to WDM- works a little better.  The other thing is that in ASIO I cannot adjust latency using the slider bar as it is greyed out.

Can anyone help?
#1

21 Replies Related Threads

    daveny5
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    Re:Strange problem... 2011/03/29 23:34:48 (permalink)
    When you use the ASIO driver, you use your soundcard's control panel utility to adjust the latency instead of the Sonar slider. 

    Dave
    Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
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    #2
    munmun
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    Re:Strange problem... 2011/03/29 23:37:21 (permalink)
    I am quite ignorant.  Is that the 256 samples thingy I see in the soundcard driver interface?  Should I increase this?
    #3
    munmun
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    Re:Strange problem... 2011/03/31 12:43:28 (permalink)
    I have since used DPC latency checker and found out that I dont seem to have a latency issue.  Sonar is just very flaky and crashy?  Can anyone help?
    #4
    johnnyV
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    Re:Strange problem... 2011/03/31 13:45:14 (permalink)
    Long shot, Hard drive? Getting full? Defragged ?


    Sonar X3e Studio - Waiting for Professional
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    #5
    munmun
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    Re:Strange problem... 2011/03/31 13:48:43 (permalink)
    Hard drive has 13% left.  Not enough?
    #6
    Beagle
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    Re:Strange problem... 2011/03/31 13:52:54 (permalink)
    munmun


    Hard drive has 13% left.  Not enough?

    probably not - how big is the hard drive? 
     
    sonar needs to have a good amount of space to write large audio files and contiguously if possible (just to note, sonar does not control that).
     
    also, just to verify - you're not using ASIO4ALL are you?  m-audio has native ASIO drivers, if you have ASIO4ALL, uninstall it and use the native m-audio drivers.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #7
    munmun
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    Re:Strange problem... 2011/03/31 14:00:20 (permalink)
    I am using native m-audio drivers.  Let me see if clearing up the drive helps.
    #8
    johnnyV
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    Re:Strange problem... 2011/03/31 14:01:35 (permalink)
    13% is very low. Back everything up to a external or second drive and do some house keeping. I have been told audio is much happier streaming to  50% or more. Also Drive RPM makes a big difference and WIndows 7 64 bit should be on a 7200RPM drive for good performance. Drives are so inexpensive. $50 will buy a lot of data storage these days.

    Sonar X3e Studio - Waiting for Professional
     Scarlett 6i6
    Yamaha Gear= 01v - NSM 10 - DTX 400 - MG82cx
    Roland Gear= A 49- GR 50 - TR 505 - Boss pedals
    Tascam Gear=  DR 40 - US1641 -
    Mackie Gear= Mix 8 - SRM 350's 
    i5 Z97 3.2GHZ quad 16 Gig RAM W 8.1  home build
    Taylor mini GS - G& L Tribute Tele - 72 Fender Princeton - TC BH 250 - Mooer and Outlaw Pedals  Korg 05/RW
     
    #9
    wintaper
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    Re:Strange problem... 2011/03/31 14:26:53 (permalink)
    +1 - your drive is too full.

    When your drive gets full, large files cannot be written contiguously. Breaking the file up results in fragmentation - but even worse, it requires extra revolutions of the platter and re-positioning of the drive heads during write. All of which adversely affect performance.

    Intel i7 @ 3.60GHz, 12GB DDR3 1600MHz, Win7 / OSX 10.6.6, Sonar 8.53 / Pro Tools 9.0.1, RME RayDAT, UAD2-Quad, Focusrite OctoPre (x4), Euphonix MC Mix, Tascam US2400, Monette Ajna (x2), 15' Macbook Pro

    #10
    munmun
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    Re:Strange problem... 2011/03/31 14:41:39 (permalink)
    Moved the project file to a drive with 60% capacity.  Problems do not go away.  I have also tried to port tracks to a brand new project file- alas in vain.  Here are some of the symptoms- on autosave the saving process seems to get stuck at 57% for a while.  Not sure why.  It is really hard to record and not have the system freeze.  Playback is quite bad though not as bad.  Checked latency again- no issue there.

    Mystified.
    #11
    Beagle
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    Re:Strange problem... 2011/03/31 14:43:48 (permalink)
    what do you have in your project?  what synths?  what plugins? 

    have you frozen any of your softsynths?

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #12
    munmun
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    Re:Strange problem... 2011/03/31 14:52:33 (permalink)
    I have BFD and Vienna Symphonic.  Have frozen BFD only.
    #13
    johnnyV
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    Re:Strange problem... 2011/03/31 16:10:27 (permalink)
    Still things point to your Computer working to hard as you have pointed out that it worked fine before but is slowing down over time. Is that second drive 7200RPM?   is it defragmented .
    I would still do some housekeeping and think about a nice new fresh good quality audio drive. I'm assuming we are talking a desktop system and SATA drives ? correct?
    Could you post your computer specs? That might help. Memory? CPU power etc. How big are these drives?
    post edited by johnnyV - 2011/03/31 16:12:41

    Sonar X3e Studio - Waiting for Professional
     Scarlett 6i6
    Yamaha Gear= 01v - NSM 10 - DTX 400 - MG82cx
    Roland Gear= A 49- GR 50 - TR 505 - Boss pedals
    Tascam Gear=  DR 40 - US1641 -
    Mackie Gear= Mix 8 - SRM 350's 
    i5 Z97 3.2GHZ quad 16 Gig RAM W 8.1  home build
    Taylor mini GS - G& L Tribute Tele - 72 Fender Princeton - TC BH 250 - Mooer and Outlaw Pedals  Korg 05/RW
     
    #14
    munmun
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    Re:Strange problem... 2011/03/31 16:23:34 (permalink)
    Yes SATA drives.  I tried to check RPM but could not see it under properties.  SHould it be there?
    #15
    munmun
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    Re:Strange problem... 2011/03/31 23:07:09 (permalink)
    Has cakewalk stopped supporting 8.5.3?  4 days since I contacted them on this issue.
    #16
    dariunas
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    Re:Strange problem... 2011/05/15 18:04:01 (permalink)
    I am encountering this problem. Running Win7 64-bit.

    The first time I noticed it, the problem appeared when I imported audio in. When I removed that audio, it seemed to load normally. Doing that again doesn't help on the current project I'm working on.

    So when I launch, it scans my VSTs very quickly, then hangs for a stupidly long time. I have both 64 and 32-bit versions of Sonar (so I can use ReWire) At the moment, using 32-bit.

    Could this be anything to do with the fact that when I open a project file from Explorer and not within Sonar I get a 'There was a problem sending the Command to the program' message? Never worried me too much as everything was still working ok.

    Only using Guitar Rig and Reason in this project.

    --Intel Quad Core P2.4Ghz (Q6600) 8Gb RAM, MSI Fanless 9500GT, OCZ Vertex SSD 60Gb + Samsung Spinpoint 750Gb (x2=1.4Tb), M-Audio Axiom Pro49, M-Audio Audiophile 24/96, M-Audio Delta 1010, Yamaha HS10, Edirol MA-15D--

    --Win 7 Pro 64-bit, Sonar 7 PE x64 & x86, Reaper, Reason 4, Sound Forge, EWQL Silver & EWQL Gypsy, NI Komplete7 & Kore2--
    #17
    Beagle
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    Re:Strange problem... 2011/05/15 20:57:40 (permalink)
    If it's hanging up on the scan process then it's having a problem with one of your plugins.  probably a freebie.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #18
    DaveT
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    Re:Strange problem... 2011/05/15 23:17:38 (permalink)
    So are you saying this system used to work fine? If the answer is yes, something has changed.
     
    What have you installed lately?  Freebe stuff from the net is real suspect!
     
    Is this sytem on the internet? Are you running an anti-virus? Anti-spyware?
     
    Are you seeing errors in the windows event logs?
     
    What you describe sounds like a drive going south. Check the Windows Event Logs. If you see lots of red warning
    in the logs, you need find out what they mean.
     
    Backup your data....NOW.
    DaveT
    #19
    dariunas
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    Re:Strange problem... 2011/05/16 11:38:44 (permalink)
    The only freebie I have is BlueCat's FQ analyser... Then I have Komplete 7 and Sonar 7's usual bundled stuff.

    I've disabled the VST scan on startup. Problem's still there.

    Yep. It's online. Have been running Comodo Security Suite, but there was a period where I didn't. Have done the usual scans. Nothing's been turned out. It actually happened when I installed 32-bit Sonar alongside my 64-bit one....

    There are errorred entires in the Event Log, but nothing to suggest HD failure at this point. (I have backed up just in case as I couldn't afford to take a chance)

    Ok, doing a bit more testing now... I have been able to open up some projects from the same drive, that hold more data straight away with no hanging, but then not others.

    I suspect it may have something to do with BitBridge when I have a project running ReWire... 64-bit Reaper launches projects with ReWire instantly though. A bit annoying that Sonar can't seem to do this ;(

    --Intel Quad Core P2.4Ghz (Q6600) 8Gb RAM, MSI Fanless 9500GT, OCZ Vertex SSD 60Gb + Samsung Spinpoint 750Gb (x2=1.4Tb), M-Audio Axiom Pro49, M-Audio Audiophile 24/96, M-Audio Delta 1010, Yamaha HS10, Edirol MA-15D--

    --Win 7 Pro 64-bit, Sonar 7 PE x64 & x86, Reaper, Reason 4, Sound Forge, EWQL Silver & EWQL Gypsy, NI Komplete7 & Kore2--
    #20
    DaveT
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    Re:Strange problem... 2011/05/16 13:16:32 (permalink)
    Hummm...  Do others run 32 & 64 bit Sonar on the same machine?  I noticed in my Windows 7 Pro 64 bit file structure there is a 32 & 64 bit programs directory. I'm still in 32 bit mode.
     
    I don't have BitBridge, can't help there.
     
    Appears that you have done all the trouble shooting I would have  done. You could uninstall Bitbridge, see if the issue goes away.
     
    DaveT
    #21
    Beagle
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    Re:Strange problem... 2011/05/16 13:20:38 (permalink)
    rewire does not work in 64bit sonar.  you say it works in reaper 64bit and I'm not going to argue with you because I've never used reaper, but rewire is not 64bit compatible at all.  reaper may be coding some way where it uses rewire in 32bit even in 64bit reaper, I don't know.  but rewire does not work in sonar 64bit, you have to use 32bit sonar for that.

    http://soundcloud.com/beaglesound/sets/featured-songs-1
    i7, 16G DDR3, Win10x64, MOTU Ultralite Hybrid MK3
    Yamaha MOXF6, Hammond XK3c, other stuff.
    #22
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