Saggy Shure KSM-44 Shock Mount Elastic

Hey,
 
The elastic that supports the mic in the shock mount for my KSM 44 has somehow gotten stretched and keeps falling off.  Anyone run into this?  Any good remedies?
 
Thanks.

Heavy duty wide rubber bands in the color of your choice. That's what I use when the original elastic wears out. Works better than the original.

 
Huh.  Where do you get them?  Officemax?  Staples?

Here...

http://www.officedepot.com/a/products/287730/Alliance-Brites-Rubber-Bands-Assorted-Sizes/;jsessionid=0000ygvQHAAjjZS8WxmC6d6JfxS:13ddq0u44

The size I am talking about is in the top left picture, the wide one right of center in that picture found here...

http://www.aerorubber.com/bands.htm

Now here's some good customer service....

Out of curiousity, I called Shure to find out how much replacement elastics would cost and if they were covered under warranty (my KSM44 is only a year or so old). 

The woman said that the elastics are 85 cents each (which certainly won't break the bank).  And then she said, she would just send me a couple for free.  I gave her my address and they should be on their way to me tomorrow.  Nice.

The way they handled this is the kind of treatment that keeps customers coming back to a particular manufacturer.

Good job Shure!

That's good to know. My own KSM-44 bands are still as tight as a ... well, still tight. But it's good to know anyway.

These days all the buzz is over boutique mics and Chinese mic mods and mics made out of plumbing components and nobody talks about Shure anymore. But they are still the best quality for the money. Especially for a clumsy oaf like me who keeps knocking over mic stands. I've never managed to break a Shure microphone, or for that matter ever had one fail for any reason.

Neumann is owned by Sennheiser.

I own a Sennheiser MKH70 that seemed to die. It's a back up mic for me that mainly lives in a Zeppelin wind enclosure inside a Pelican case. I use my Sennheiser MKH60 or one of My Schoeps MK41s more often.

I sent it to Senny and explained that I had purchased it new 3 years prior and I was willing to pay full price to have it brought back to as new standards. I was mainly concerned with having a 100% tuned mic.

They sent me a brand new MKH70 to replace the one that was having some trouble.

It pays to ask nicely.


I am a big fan of Shure as well.


best regards,
mike

How refreshing it is to hear about other great customer service experiences.  It's a rarity these days!