X1 Power book still no delivery after 2 weeks

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jason r
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2011/06/11 15:04:52 (permalink)

X1 Power book still no delivery after 2 weeks

Anyone else experiencing delays.
 
Come on Cakewalk, I would expect better service than this normally, whats the hold up.

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    jbow
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/11 15:18:22 (permalink)
    I just checked, Amazon has it in stock. If the CW store does not have it in stock maybe you should cancel your order there and order somewhere else... just sayin'... but perhaps it is lost in the mail, have they told you when it was sent? Tracking number? You did contact them before posting here right?
     
    Julien
    post edited by jbow - 2011/06/11 15:19:39

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    #2
    xtrumpeter
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/11 15:48:03 (permalink)
    I ordered a copy from Cakewalk in late May and it arrived in about 5 days.  You might want to call to see if there's a problem with the order.
    #3
    jason r
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/11 15:57:07 (permalink)
    Got a reply from them five days ago saying they were out of stock, sent another message, but won't here from them probably Monday or Tuesday, hence posting just to see if anyone else is having this problem.

    Spindisc Recordings  Record Label home page
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    #4
    sykodelic
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/11 17:08:22 (permalink)
    +1 for amazon.  I had mine 2 days after ordering

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    #5
    jason r
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/15 15:48:15 (permalink)
    Ok,nearly 3 weeks and still no sign of the book or replies to my messages via the support system.

    What the hell Cakewalk, are you trying your best to lose customers now and for the future.

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    #6
    garrigus
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/15 15:53:05 (permalink)
    Hi Jason,

    Check out this page...
    http://cakewalk.com/Support/contact/csr.aspx

    They have phone numbers as well as an email form or help with orders.

    Thanks for ordering my book!
    Scott

    --
    Scott R. Garrigus
    * Author of the Cakewalk Sonar and Sony Sound Forge Power book series: http://www.garrigus.com/
    * Author of the Cakewalk Sonar ProAudioTutor video tutorial series: http://www.proaudiotutor.com/
    * Publisher of the DigiFreq free music technology newsletter: http://www.digifreq.com/digifreq/
    * Publisher of the NewTechReview free consumer technology newsletter: http://www.newtechreview.com/newtechreview/
    #7
    rtucker55
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/15 16:00:49 (permalink)
    Got mine at Amazon also, 3 days w/Free shipping!

    Been using Sonar since 4PE. X1 is my first power book and the best investment I've made. Can't believe I waited this long.

    Op, Sorry about your slow delivery but you are going to really enjoy the Sonar X1 Power! when you receive it.

    Kind regards,
    Rick

    Purrrfect Audio DAW here.  Wow!...
    #8
    garrigus
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    Re:X1 Power book still no delivery after 2 weeks 2011/06/15 16:49:23 (permalink)
    By the way, I also forgot to say thanks to Julien, Alan, Chad, and Rick! Glad to hear you're all enjoying the book so much. I appreciate your support.

    Scott

    --
    Scott R. Garrigus
    * Author of the Cakewalk Sonar and Sony Sound Forge Power book series: http://www.garrigus.com/
    * Author of the Cakewalk Sonar ProAudioTutor video tutorial series: http://www.proaudiotutor.com/
    * Publisher of the DigiFreq free music technology newsletter: http://www.digifreq.com/digifreq/
    * Publisher of the NewTechReview free consumer technology newsletter: http://www.newtechreview.com/newtechreview/
    #9
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