A Little Trouble with the Guitar Rig Upgrade

Went to NI and purchased the upgrade for Guitar Rig 4.  It installed with no trouble.  I opened it in stand-alone ,ode and went to Service Center.  It said all my products were activated.

Now, when I try to add GR 4 to a track in Sonar X1, all I get is the same LE version I had before , although the full-version is there in stand-alone mode.

Any ideas how to clean this up and get the full GR 4 working right as a plug-in?

Thanks.

PS I chose to install Basic + VST.  I did not install RTAS or the hardware drivers since I do not have the HW.

Thanks, maximum, but no luck.  When I click in the FX Bin to add an effect, I see Guitar 4 but not multiple entries.  In the plug-in manager, I see the 32 and 64 bit versions from before, but no upgrade.

My guess is that the *.dll is messed up—that is that the wrong one is in place, or the right one is misplaced, but not sure how to remedy that, if indeed that's the issue.

*deleted* double post. 

 This may sound dumb, but to ensure I don't totally hose things:

In Windows programs, I only one instance of GR3 and one of GR4.  Not sure how I will know I am uninstalling LE v full version.  Erasing off the hard disk is not usually a good way to uninstall programs.

How would I do the registry clean-up referenced above?

Thanks.

Thanks guys.  I will work with this.

By the way, the forum advice was to go with GR instead of Amplitube, and even based on my experience with GR LE, that was solid guidance.

RealStrat (MusicLab) run through GR sounds fantastic.

Update:

Standalone version is NOT OK: just gives me the same presets and amps as LE.  At first, I jumped to the conclusion it was OK because I had never seen the standalone version until after the upgrade.

So, basically I paid for and installed the full PRO version but only have LE.

Thanks, Maximum.  Will check it out.

In answer to your question, here's why I went with GFR instead of Amplitube (although if I can't get it working, I may change my opinion).

1-$50 upgrade v. full price for Amplitube was hard to resist.
2-Initial results with LE version of GR were good.
3-Several engineers I trust recommended GR over  Amplitube, saying that it offers more sound design options and also that Amplitube tends to have too much bottom end (though that could be rolled off, of course).

I think you would be happy with either one.  My needs are simple and Pod v2 always worked for me when I was coming in with an external signal.  It is a pain when using virtual instruments, though.

Weird thing is that NI Service Center says all my products are activated.  I'm wondering if there is some kind of dll conflict.

Hmm, I will try this, thanks.  I sort of gave up looking for a place to activate when NI said I was activated.  I will let you know how it goes.  Thanks again.

Thanks.  I will give this a shot.

NI is not responding to my support ticket and no one is answering on the NI Guitar Rig forum.

Sweetwater sent me a suggestion, but, unfortunately, it did not work.

I am getting frustrated as I have bought several products recently that are not working and for which i am receving no support (except, of course, for the awesome users of this Sonar forum).

Completely uninstall LE so there is nothing for it to point to. You can always reinstall it later, but I really don't think you're going to run into a problem where you can't get it back. 

I'd seriously uninstall all of instances of guitar rig and start over. 

I know it sucks. =(. I can't speak for amplitube. The last version I used was v1 and it was pretty crappy. GR4 is fantastic (once you get past all this crap). I do feel for you though. I hate problems like this. All you want to do is write and record music, not fight with technology all day.

try authorizing using the previous update....4.1 if i remember. then make the activation file and open the return file and it should authorize. then I installed 4.2 again. it worked for me, there is another thread here on the forum about this.

I happened to be on line with the Sweetwater tech on another issue and he got it working.

The issue was indeed that it had to be upgraded/registered.  The odd thing is that Service Center said all my products were activated.  The secret key was to go to the Overview tab, the pick LE, and then enter the full version demo.

Not sure how someone would know to do that, or why that is not in the confirmation email after purchase--but it works now

Thanks for all the kind advice, everyone.  I hope this helps someone else.

By the way, I am cursed by a poltergeist.  The day Guitar Rig started working, the engine in my Kurzweil rack unit died AND my Yamaha synth started lagging behind on tracks so I have to adjust it by a 32nd note on everything.  All the tracks that have Kurzweil parts will have to be rearranged unless I can find a used unit at a reasonable price.  (It is a PC2R with orchestral expansion.)

Yep. Glad you got GR4 working.