nsaproductions
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Constant Sonar X1. X1A. X1B crash
Hi All,
Ive been a Sonar user for over 6 years now and finally took the plung to X1. Ever since i made this choice i have had endless crashes with my projects while in record mode or just mixing even when opening a previous project from the night before it crashes with no reason, mostly to the BSOD. So i thought ok i'll install X1A update to see if there are any bugs it may have and the same thing happens. Just yesterday i installed X1B update and i have had 5 crashes in the last hour. Im in need of help here as i have alot of work to finish and im wondering if cakewalk is the way to go. I NEED A SOLID PLATFORM TO DO MY WORK IN and feel that this product is now starting to piss me off!!!
Setup is:
M-Audio Projectmix i/o
3.0GHZ Quad Core, 8GB ram, 4TB HHD, XP SP3
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djjhart@aol.com
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 15:53:26
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There's alot of chatter about X1, But I think if your having Bsod's , I believe your having a hardware conflict somewhere.. I would call up support and go over your issue with them, Im sure you can sort out the bsod's..
Computer - Intel Q9550, Intel BX48bt2 MB, W8 64 bit. 8 gb Ram, SSD Hardware - Tascam Fw1884 Control surface only, Ni S49 Komplete Kontroll,Roland Quad Capture, Ni Machine,Kore, Focusrite A/D converter, Blue Mic, Roland Gaia, Akai Mpk49, Yamaha HS80 Monitors.Software - Sonar Platinum , Vengeance VPS bundle,Sugar Bytes Effectrix, Turnado, NI Komplete 10 Ultimate, Dune, Rob Papen Blade , Delay, Punch Evolved. http://soundcloud.com/johnhartson/tracks http://www.youtube.com/user/jhart1313
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nsaproductions
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 16:05:50
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Its not a hardware issue as i have had the same setup for years before X1. Sonar seems more unstable now than ever before... Im not recording any different to how i did 6 months ago. With Sonar8 and 8.5 i had hours of recording time without any major hiccups. Now i wave my mouse about and it crashes....NOT IMPRESSED AT ALL!!
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Brandon Ryan [Roland]
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 16:11:54
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It could be a video hardware/driver problem. X1 uses more aspects of a system's video card and this could be exposing some issue. I know it doesn't help you, but anecdotally, I never get BSOD's at all with X1 - and that's with sometimes furious waving.  Do you have the latest drivers for your video hardware? Have you considered Win7? *ducks*
post edited by Brandon Ryan [Cakewalk] - 2011/06/16 16:20:22
"The sky above the port was the color of television, tuned to a dead channel." WG SONAR Platinum | VS-700 | A-800 PRO | PCAL i7 with SSD running Windows 8 x64 | Samsung 27" LCD @ 1920x1080 | Blue Sky monitors with BMC | All kinds of other stuff
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Seth Kellogg [Cakewalk]
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 16:18:26
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nsaproductions
Its not a hardware issue as i have had the same setup for years before X1. Sonar seems more unstable now than ever before... Im not recording any different to how i did 6 months ago. With Sonar8 and 8.5 i had hours of recording time without any major hiccups. Now i wave my mouse about and it crashes....NOT IMPRESSED AT ALL!!
BSOD or stop errors are usually always hardware or driver related. A simple driver mode switch between an older version of SONAR to X1 could be exposing a previous issue you've never experienced before. Please give Tech Support a call and we can help walk you through this. EDIT: I see you have 8GB of ram but are only running XP SP3. I would highly recommend stepping up to Win7x64 since you'll be able to access the extra 5.5 or so GB of ram currently being unused.
post edited by Seth Kellogg [Cakewalk] - 2011/06/16 16:27:31
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nsaproductions
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 16:26:13
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Yes Brandon i have M-Audios latest driver. I encountered some issues when moving the faders on my mixer but it looking like it was coming from SX1b being unstable. As an example today I had all of spectrasonics plugings open and waves plugings open and everything was playing fine. i then stopped the project from playing. went into the mixer. panned a track to the left. started playing the project using my space bar and WHAM!! it crashes for no reason. (this is just a small insight into my day to day issues with sonar. Its like i have to tip toe around it to get it to do the most simple of tasks. Im constantly rebooting sonar:( I dont know what else to do.....
M-Audio Projectmix i/o Dell Precision T7500 8 Core (8x3.0GHz) Windows XP sp3 16GB ram 4TB HHD
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Seth Kellogg [Cakewalk]
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 16:28:36
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nsaproductions
Yes Brandon i have M-Audios latest driver. I encountered some issues when moving the faders on my mixer but it looking like it was coming from SX1b being unstable. As an example today I had all of spectrasonics plugings open and waves plugings open and everything was playing fine. i then stopped the project from playing. went into the mixer. panned a track to the left. started playing the project using my space bar and WHAM!! it crashes for no reason. (this is just a small insight into my day to day issues with sonar. Its like i have to tip toe around it to get it to do the most simple of tasks. Im constantly rebooting sonar:( I dont know what else to do.....
Please give us a call.
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JoshWolfer
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 17:55:26
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Aye, I'd be willing to be it's some kind of driver interaction. That doesn't mean that X1 isn't related in some way, but that it's not necessarily an X1 (cakewalk) issue. But they can probably help figure out what's what.
I've seen a lot of issues on the forums, but X1 causing blue screens isn't one of them.
Josh Wolfer - Big Dumb Monkey Productions - www.bigdumbmonkey.com (Twitter @bigdumbmonkeyp) Sonar 8.5.3 / X1b :: 2.8 Ghz core i7 :: 8GB ram :: V-Studio 700 C+R :: Maudio Profire 2626 (ADAT lightpipe into Vstudio)
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sykodelic
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 18:33:15
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agreed never had x1 cause a blue screen. Are you video card drivers up to date? You never answered that question. I know you stated your audio drivers were current. That's my guess...
Asus P8P67 pro, I7 2600K, 8G Kingston Hyperflex, 2 1T WD Caviar Black(sytem,audio), 2T WD Caviar Black(samples), RME Multiface, Roland A500 Pro, Windows 7 Ultimate 64, Sonar X1C, Ableton Live 8, Reason 6, Komplete 7, DCAM Synth Squad, Omnisphere, Stylus RMX, Trillian
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cliffr
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 21:26:47
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Hi there,
what video card are you using and are the drivers up to date ?.
I had issues with BSODs while running X1 (and 8.5 worked fine), and it was due to the video card drivers and software.
I have an ATI card, and I had to update the drivers and software more than once before I get a stable system.
I've decided I don't particularly like ATI at all and will replace with an Nvidia card in the future.
One of my dislikes with the ATI card drivers and software is the "Catalyst Control Center" which caused a lot of mucking around.
With the latest ATI update, the Catalyst Control Center had a major version update - eg" ver 1 -> 2 and turned out to be a real PITA.
I can't remember exactly what I had to do, but it was NOT FUN getting the new drivers installed and the OLD Catalyst Control
Center removed and replaced with the later version.
Once I got the video card software sorted out, no more BSODs and no more X1 crashes - not a single one !.
Hope you can get it sorted.
Cheers - Cliff
i7-950 24 GB, GTX 580, W7/64 Ultimate, Sonar Platinum, Alesis MasterControl, KRK Rokit RP8g2s Some Real piano, basses, and guitars, Komplete 8Ultimate, Ibanez guitars, MusicLab RG/Strat/LPC, Trilian, Omnisphere, RMX, EWQL SO Platinum, Pianos, Choirs, VOP, Gypsy, Goliath, SD2, MOR, Ra, HS, HB, too many plugs, Midi controllers, and all kinds of weird gadgets My Soundclick Page
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sykodelic
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 21:31:28
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I had the exact opposite happen. in my new build i started with ATI. took it back because i found a good deal on an NVIDIA. After installing it my dpc latency went through the roof spikes up over 500. went and bought a cheap fanless ATI and things are super smooth. dpc latency under 20
Asus P8P67 pro, I7 2600K, 8G Kingston Hyperflex, 2 1T WD Caviar Black(sytem,audio), 2T WD Caviar Black(samples), RME Multiface, Roland A500 Pro, Windows 7 Ultimate 64, Sonar X1C, Ableton Live 8, Reason 6, Komplete 7, DCAM Synth Squad, Omnisphere, Stylus RMX, Trillian
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sykodelic
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 21:33:20
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Hey cliff I did uninstall the catalyst control center which increased my dpc latency when it was installed.
Asus P8P67 pro, I7 2600K, 8G Kingston Hyperflex, 2 1T WD Caviar Black(sytem,audio), 2T WD Caviar Black(samples), RME Multiface, Roland A500 Pro, Windows 7 Ultimate 64, Sonar X1C, Ableton Live 8, Reason 6, Komplete 7, DCAM Synth Squad, Omnisphere, Stylus RMX, Trillian
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cliffr
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/16 22:26:49
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sykodelic
Hey cliff I did uninstall the catalyst control center which increased my dpc latency when it was installed.
Thanks Sykodelic, that's good to know. For now I'm just not going to touch that side of things since it's running quite OK. It's funny how these things go at times. I've had issues with Nvidia card in the past too, and it's usually a driver bug that soon gets ironed out. Maybe I should try on eof the fanless ATIs when I finally decide to have another tinker, because I think I'll be leaving that for the big "noise reduction" project :-) Hope the OP can get this sorted. It can be so frustrating and disheartening when you hit something like his BSOD issue. There's a lot I really like about X1, and I'm sure it will get better from here. Cheers - Cliff
i7-950 24 GB, GTX 580, W7/64 Ultimate, Sonar Platinum, Alesis MasterControl, KRK Rokit RP8g2s Some Real piano, basses, and guitars, Komplete 8Ultimate, Ibanez guitars, MusicLab RG/Strat/LPC, Trilian, Omnisphere, RMX, EWQL SO Platinum, Pianos, Choirs, VOP, Gypsy, Goliath, SD2, MOR, Ra, HS, HB, too many plugs, Midi controllers, and all kinds of weird gadgets My Soundclick Page
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daveny5
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 11:29:23
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8 GB of memory and running XP. You do realize your computer can only use 3GB in a 32-bit Operating System? Also, if you would include the error message you get when it crashes, you might get better help. Just saying it crashes doesn't give us much to go on.
post edited by daveny5 - 2011/06/17 11:31:53
Dave Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX Axes: Fender Stratocaster, Line6 Variax 300, Ovation Acoustic, Takamine Nylon Acoustic, Behringer GX212 amp, Shure SM-58 mic, Rode NT1 condenser mic. Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
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nsaproductions
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 12:24:30
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daveny5
8 GB of memory and running XP. You do realize your computer can only use 3GB in a 32-bit Operating System?
Also, if you would include the error message you get when it crashes, you might get better help. Just saying it crashes doesn't give us much to go on.
Yes i know what you are thinking but the ram was installed when i bought the desktop. It had Vista on it before i changed back to xp. Just my preference os. As far as video cards im using a Nvidia Quadro NVS 440 with the most up2date driver available which is the 93.81 version. I dont see why this would make any difference to my problem with Sonar. Ive used many different DAW's with my setup and none of them give me as much grief as X1 has. It must be an ASIO driver issue with my Projectmix or there is a bug somewhere!! Im not connected to the internet so no antivirus needed. Phoned Cakewalk Tech support and they are at a dead end as well. ***Also just to mention ive re-wiped my HHD. Reinstalled everything. Then Opened a few projects. Played around a bit and thought maybe it just needed a clean install then BAMMM!!! BSOD came up again after half an hour with error 0x0000008E 0x00000005 etc etc man im pissed.
post edited by nsaproductions - 2011/06/17 12:30:09
M-Audio Projectmix i/o Dell Precision T7500 8 Core (8x3.0GHz) Windows XP sp3 16GB ram 4TB HHD
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gcolbert
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 12:24:45
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I did experience BSOD problems when I first installed X1. Applying newer ATI video drivers seems to have addressed the problem. Who'd a thunk that the video drivers would crash an audio program. Anyway, no problems since the driver updates.
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sykodelic
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 12:32:44
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yeah I have also found with video card drivers the newest driver isn't always the best when it comes to DAW's. There are new drivers out for my card but they actually did more harm than good so I rolled back a couple versions. Now I don't even look to see if new drivers are out.. If it ain't broke don't fix it....
Asus P8P67 pro, I7 2600K, 8G Kingston Hyperflex, 2 1T WD Caviar Black(sytem,audio), 2T WD Caviar Black(samples), RME Multiface, Roland A500 Pro, Windows 7 Ultimate 64, Sonar X1C, Ableton Live 8, Reason 6, Komplete 7, DCAM Synth Squad, Omnisphere, Stylus RMX, Trillian
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nsaproductions
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 12:36:43
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sykodelic
yeah If it ain't broke don't fix it....
i agree.....
M-Audio Projectmix i/o Dell Precision T7500 8 Core (8x3.0GHz) Windows XP sp3 16GB ram 4TB HHD
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Seth Kellogg [Cakewalk]
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 12:41:07
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nsaproductions
daveny5
8 GB of memory and running XP. You do realize your computer can only use 3GB in a 32-bit Operating System?
Also, if you would include the error message you get when it crashes, you might get better help. Just saying it crashes doesn't give us much to go on.
Yes i know what you are thinking but the ram was installed when i bought the desktop. It had Vista on it before i changed back to xp. Just my preference os. As far as video cards im using a Nvidia Quadro NVS 440 with the most up2date driver available which is the 93.81 version. I dont see why this would make any difference to my problem with Sonar. Ive used many different DAW's with my setup and none of them give me as much grief as X1 has. It must be an ASIO driver issue with my Projectmix or there is a bug somewhere!! Im not connected to the internet so no antivirus needed. Phoned Cakewalk Tech support and they are at a dead end as well. ***Also just to mention ive re-wiped my HHD. Reinstalled everything. Then Opened a few projects. Played around a bit and thought maybe it just needed a clean install then BAMMM!!! BSOD came up again after half an hour with error 0x0000008E 0x00000005 etc etc man im pissed.
Hey Darryl, Did you get through to anyone or did it not ring or something? I've been keeping an eye out to see if you called and haven't seen a record yet. I wanted to hop on the call and help out.
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dlesaux
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 12:47:11
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Please give us an update after you speak to Cakewalk tech support.. I hope they'll be able to help out! Sounds frustrating!
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nsaproductions
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 13:49:25
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Another error message from BSOD error: irql_not_less_or_equal
M-Audio Projectmix i/o Dell Precision T7500 8 Core (8x3.0GHz) Windows XP sp3 16GB ram 4TB HHD
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Susan G
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 13:54:51
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Seth said an hour ago: I've been keeping an eye out to see if you called and haven't seen a record yet. I wanted to hop on the call and help out. I'd try calling again now if you can -- he's probably still there. Take advantage! -Susan
2.30 gigahertz Intel Core i7-3610QM; 16 GB RAMWindows 10 x64; NI Komplete Audio 6.SONAR Platinum (Lexington) x64
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BentRabbit
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Re:Constant Sonar X1. X1A. X1B crash
2011/06/17 14:26:27
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nsaproductions
daveny5
8 GB of memory and running XP. You do realize your computer can only use 3GB in a 32-bit Operating System?
Also, if you would include the error message you get when it crashes, you might get better help. Just saying it crashes doesn't give us much to go on.
Yes i know what you are thinking but the ram was installed when i bought the desktop. It had Vista on it before i changed back to xp. Just my preference os. As far as video cards im using a Nvidia Quadro NVS 440 with the most up2date driver available which is the 93.81 version. I dont see why this would make any difference to my problem with Sonar. Ive used many different DAW's with my setup and none of them give me as much grief as X1 has. It must be an ASIO driver issue with my Projectmix or there is a bug somewhere!! Im not connected to the internet so no antivirus needed. Phoned Cakewalk Tech support and they are at a dead end as well. ***Also just to mention ive re-wiped my HHD. Reinstalled everything. Then Opened a few projects. Played around a bit and thought maybe it just needed a clean install then BAMMM!!! BSOD came up again after half an hour with error 0x0000008E 0x00000005 etc etc man im pissed.
-----------------------------------------------------------------------------
IRQL_NOT_LESS_OR_EQUAL is a hardware error, not software.
Essentially, there are two types of drivers: Kernal and User. Kernel mode drivers have unrestricted access to underlying hardware, and can execute any CPU instruction and reference any memory address. Kernel mode is generally reserved for the most trusted functions of the operating system. Crashes in kernel mode are biblical and result in BSOD's.
Technically, this error means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or had a kernel Interrupt ReQuest Level (IRQL) that was too high. Kernel-mode process can access only other processes that have an IRQL lower than or equal to theirs.
X1 uses more resources than your computer was using before. The memory location in question is in the 'etc etc' portion of your error (most likely the next set of numbers).
I would either upgrade to a 64-bit OS (to fully utilize the 8 gigs of RAM) or, if you're committed to staying in the 32 bit realm, remove the DIMMs that are not being used from your motherboard. Assuming you have four 2 gig modules, I would leave only the first two slots populated and try running X1 again.
Hope this helps :)
post edited by BentRabbit - 2011/06/17 14:31:28
Sonar Platinum (64) Win 10 Pro (64) - 16 Gigs Ram - i7 Quad Core Steinberg UR824 / M-Audio Octane / Focusrite OctoPre Adam A7/Yamaha NS10
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