Problem with SONAR and AVID hardware.

I have ever used. I used SONAR from the beginning, up to ver. 6, and then, because I had alot of M-Audio hardware, went to ProTools M-powered, then moved to a 003 rack (Black Lion Audio Sig Series mod), and now PT 9, which has ADC, and allows you to use pretty much any interface. I decided to try SONAR again, and bought a "upgrade" version. the first problem I encountered is that you have to download a ton of files, and then they must all be in the same folder to run...I think...I STILL cant get the "extra content" to install, so when I open a demo session, it tells me all kinds of plug-in files are missing..the next problem, that has been on-going for almost a week now, is that SONAR X1 (and I have d/l'ed BOTH patches) does not like the Digi 003 rack interface. I have tried everything, using ASIO drivers, WDM drivers..everything. The software will work with the 003 in WDM mode, to a degree, but at low latency settings that PT works flawlessly with, SONAR pops and clicks. If I adjust anything having to do with latency, in WDM driver mode, the program locks up, If I run in ASIO mode, the time line ruler will move about half a second and freeze, as the audio keeps playing. I tried recording like this, with a live input, no dice. The software synths sound incredible...when they work and don't lock up. I called Cakewalk support, and was told that the Digi hardware needs standalone drivers to work with SONAR..he thinks..So, I searched Digi's (AVID) sight and there ARE no standalone drivers that would also work with PT 9. Isn't this something that Cakewalk should warn people who own this hardware about, BEFORE they plunk down thier hard-earned money, and sit around for a week trying to make the two work together?? I have yet to record a single note into this software. I really, really wish I could get my money back...that is about 12-16 hours of my life that I ill never get back, and I could have been recording something in ProTools...sorry, Cakewalk, barring some sort of miracle, like one of your tech support people actually tries to help me and comes up with a solution thats better then "well, your hardware just wont work with our software, sorry we didn't warn you before you bought it", you have lost me as a customer forever....

I used the Eleven for a while with Reaper and couldn't use their drivers (Avid) at all - I had to connect via S/DIF.  

(Seth, I was getting a headache trying to read the original post - congratulations for getting through it in that format without paragraphs)

Shouldn't Cakewalk notify the potential customer  that there are certain interfaces that may not work with thier software?


 Digi really is the one that needs to tell you that there interface will not work with other manufacturers software.  They will never let you leave.  

interesting..the title of my post changed..
I believe that BOTH manufactuer's should post some kind of warning to thier customers about the hardware/software issue
For the record, Avid seems much more interested in responding to their customers requests then Digidesign ever did...ADC, anyone?
And, my other interfaces (POD HD 300, M-Audio FW1814) both work flawlessly with PT. I understand that CW can't be responsible for Avid's drivers, but some type of warning would have been nice

tdawgg ,  the short version.. change your hardware and you find your issues are gone. sonar uses "generic" stuff.. so it doesn't know what maker you have.. e.g. roland / rme / motu etc etc etc

avid / digi = basically same company for 10+ years avid own digi IRC.. (and m-audio) ...oh and thats the same company that puts out PT... or am I being cynical ?

why would they need to make 64bit.  they sold all their customers interfaces that only work with their software...they can't leave anyway.....

I'm not a fan of pro tools not you.  they took my money years ago and charged me more money every time i had to call with a problem.  sorry your having issues with cakewalk.  I'm sure if you get your interface figured out you'll be happy in the end.  Welcome to the forums!!!!

if companies tout their cards as "asio" based etc.. then make sure they test em on ALL hosts.. not  their own brand of DAW 


+1

tdawgg


wow...sorry to invade your world..FYI, I don't see this kind of hate over on the PT boards.
I realize my post didn't start off with a glowing review of SONAR, but after a week of trying to set-up a DAW, I was obviously frustrated, especially when Cakewalk support basically said there is nothing they can do for me, and I realized I was out $200. Shame on both companies for not letting thier customers know about this issue...and shame on the people here for being narrow minded instead of helpful (except for the moderator, who I assume changed the title of my post for some reason)...good luck to you all and happy recording!

All it really boils down to is being an informed consumer. It's neither companies fault for you not doing your own research. It's widely known Avid/Digi hardware doesn't play nice with other programs. It's been that way for over a decade.

I apologize if that's a narrow mindset.

EDIT: I think these are the drivers Cakewalk told you to use. Funny how Avid didn't even know they had them.

You got the Digi installed without the iLok driver blue-screening your computer(s). Your lucky.

All I wanted to do was benchmark my headphone amplifier with a descent piece of hardware, that never happened.

I tried every single version of there drivers on ALL of my computers (Except the 286's). Half of the iLok drivers blue-screened on install, and the rest blue-screened the instant the USB thing was plugged in. I had to wipe and reinstall the graphics drivers on three computers after that waste of time, just to get them functional again.

I don't care how good people claim there software/hardware to be. If it requires something that Blue-screens the computer, it is useless. The Digi001, Digi002 and Digi003 have already been sent off to be smelted down for there metal. I have a Roland UA-25EX now, that actually works.

iLok required... Never Again!

That's reason #1 why I upgraded ProAudio9 with Sonar X1 instead of ProTools HD.

P.S.
I noticed that the installer put the default VST plugin folder inside the Session drummer folder for some reason. I ended up with two Dimension Synths, one worked and the other had no audio output. That was easy to fix. Uninstall Dimension Pro and Session Drummer, then install Sonar X1. That was the only glitch I came across at this point with Sonar.

I think Danzi has it right there..it makes more sense than bashing your head against the wall trying to get Avid to talk with Cakewalk...

There are many different soundcards out there that work just fine with X1...

I have had the same problem exactly,  Sonar does work with the digi 003 of you use an older driver for you 003 use  8.04 and it works fine.