OT: Lost ALL of my subscriptions and notification preferences

Hi-

Sorry for the OT.

I wasn't getting email notifications so I just checked my UCP. The settings had changed to not subscribe when I post to a thread and never get email notifications. Needless to say, this was not my doing.

When I checked my thread subscription list it was empty. I never removed any, and I've been on here since 2003.

I've had times when notifications were suspended temporarily, but never lost *all* my subscriptions before. The emails just kicked back in after a bit.

Anyone else?

Thanks-

-Susan

Ugh, but hey, fresh starts come in all colors :)

I don't think you are the only one. I subscribed to a couple of important threads and never received any notification of new posts. When I checked, there were no subscribed threads listed. I had assumed (as with all things X1) that I'd made a mistake. Now I'm not so sure. But this happened to me over a month ago, so I don't know if it relates to your issue or not.

We've been having problems where users would subscribe to threads and then mark the resulting email as spam or junk.  The ESP in turn then marks @cakewalk as spam and sends us an 'abuse notification' email.  This is affecting deliverability of outbound Customer Service, Tech Support and Registration emails to specific ESP's. 

So - if you ever marked a forum email from us as spam, moved it to your junk folder or otherwise made an action that results in us getting an abuse notification from your ESP, you will be automatically unsubscribed and all of your subscriptions removed.  This is an automatic process. 

If the above doesn't sound like the case, send me a PM with your email address and we can look into it.

Jonbouy


Do we know the causes of double posts too?

<ducks and runs for cover>

 
No