SONAR and Mods: Disable Mods before reporting problems

My Humble Apology to You and the other Bakers...

I know I'm guilty of this...

I've gotten so used to the different colors that I didn't think of them as "not cakewalk"... ;-)

Keni

 
This sticky says an awful lot about what a fair and open company Cakewalk is.
 
They know that a lot of us are using the mods but there is no attempt to actively discourage their use or to intimate that their use somehow negates our rights to contact Technical Support - they even allow the mod thread to remain here in their forum.
 
Of course, what Brandon says makes sense, but how cool to do it while acknowledging the use of these mods in a completely affable manner.
 
There must be a few software vendors around where this definitely wouldn't be the case.
 
Nice one Cake.
 
 

+1 on Steve's comment too....  very cool of Cake and the Bakers.

LJB

Cake and the Bakers... a new Coffee House STAFF Band perhaps? :O) 

"...and by the way, which one's Cake?"

Sorry, new to X1 - What are mods?

Welcome to the Cakewalk SONAR forums
There are modifications available that are not official Cakewalk programs. They are made by 2 guys on the forum here and provide additional functionality to SONAR X1.

cakewalk obviously can't endorse their use but know about them and don't actively prevent the programmers from making them and from the user base taking advantage of them

They have however reminded us that as they are not licensed addons and so the programmers can't charge for them. If we use them then we can't expect to get support for the modified program from Cakewalk. For this reason the programmers have made the addons in such a way that they can be easily undone, leaving us with an original intact SONAR installation for which we can get Cakewalk support.

Can I take this opportunity to remind everyone that both Ben and Panup have always stated that should there be any problems with SONAR X1 (the only version for which the mods have been made) that we are to undo the modification so that proper trouble shooting can take place.

Cakewalk have been extremely tolerant considering and Ben and Panup have been very open and generous with their work considering that they can't even ask for a donation.

I think I covered it all for a new member here. If you do some searching on the names Panup or Benstat you'll easily find the mods. I don't think it would be appropriate to put a link in this sticky thread as they are specifically Cakewalk's avenue for communication. we have the rest of the forum for those discussions and where you can easily find the mods. 

What an environment poor DAW developers must release their heart and soul code into.

Viruses, Spyware, Bad Sectors, Idots, etc...

And now Mods.   <facepalm>

SteveStrummerUK


 
This sticky says an awful lot about what a fair and open company Cakewalk is.
 
They know that a lot of us are using the mods but there is no attempt to actively discourage their use or to intimate that their use somehow negates our rights to contact Technical Support - they even allow the mod thread to remain here in their forum.
 
Of course, what Brandon says makes sense, but how cool to do it while acknowledging the use of these mods in a completely affable manner.
 
There must be a few software vendors around where this definitely wouldn't be the case.
 
Nice one Cake.
 
 

The best thing they could do is support the mods all they can. I think it's cool Sonar has mods, hope that they continue to get better and better. This helps create a more loyal user base for Sonar so Cakewalk should be proud of users like this.

Just kidding Cake! Love you guys!

SteveStrummerUK


 
This sticky says an awful lot about what a fair and open company Cakewalk is.
 
They know that a lot of us are using the mods but there is no attempt to actively discourage their use or to intimate that their use somehow negates our rights to contact Technical Support - they even allow the mod thread to remain here in their forum.
 
Of course, what Brandon says makes sense, but how cool to do it while acknowledging the use of these mods in a completely affable manner.
 
There must be a few software vendors around where this definitely wouldn't be the case.
 
Nice one Cake.
 
 

+1 !  Well said!

SONAR does not officially support the corresponding match, and sometimes need time to catch the last official code Cakewalk. If you do not confuse users, our development team and our support channels.

Actually it was Ringo who says it in A Hard Day's Night... In the scene with the press party and he's asked if he's a Mod or a Rocker and he replies... "I'm a Rocker"....

I'm fairly certain it was Ringo....

Sorry for pulling this thread slightly OT... I couldn't help myself...

...but back to the topic.

Yes, It's a big point in their (The Bakers) favor that they accept this with grace... and the creators of these mods for making them so easy to insert/remove so that we can use them without losing our connection to Cakewalk...

But it also shows just how many people strongly feel a need for these things which we once had... So it also tells us the Cakewalk is not unsympathetic to our needs, but were unable to give us these things at this time (themselves).

My Kudos to all for their' hard work making a software I depend on all day every day... Tho I'm easily moved back to 8.5.3 as it's more to my liking in many ways, X1 does have more things I like to use.... and some of the commands that have been added make my life a little easier. After a bunch of adjusting settings (Cakewalk) and Mods and the fixes that have come along so that X1 is very solid, I am finding myself using it all the time now... Still grumbling about a few issues (I won't drag us there), but working reasonably, solid and comfortable...

Thanks All!

Keni

Brandon Ryan [Cakewalk
]

Please disable any Mods you have running before reporting problems with X1d or X1 Expanded - both on the forum and on the Problem Reporter.

SONAR does not officially support mods and sometimes mods need some time to catch up to the latest official code from Cakewalk. Failing to do so confuses users, our development team, and our support channels.

If you are experiencing a problem, and are running a mod, please disable it and verify that it is not a Mod causing the problem. Since the release of X1c it is verified that some customer problems are due to incompatibility between mods and X1c.

Thank you.

I know this is an old thread and I dont use any mods and stuff like that anyway. I would seriously NOT like to include unintegrated and untested things like that and mess with the basic official CW program. (no offense intended to any mod developers who are just doing what they can)


So, may I ask ? Why are we even considering the use of mods at all in Sonar ? Why do we want mods to catch up with the official Cakewalk codes ? 
If mods can be made, why cant Cakewalk provide the same features within Sonar ? Obviously people are using mods because they want those features. Like say, I too want full colors customization in the official Sonar X1. Why cant a patch be officially made and sent by CW for this so that this is sorted out once and for all ? 


Some reply would be really appreciated. Thanks in advance.




- an ardent Sonar lover who misses the console colors in X1 (that were actually there in previous versions !)