Sonar Crashing,please help im new

 I have a pavilion dv6 with 64bit windows 7 running on it.I use the cakewalk ua-25 interface.i just downloaded sonar x1 studio but it keeps crashing.Also there is a bitmap error and I dont have any idea why.If I left out info needed for you to help me please let me know,Im new to windows/computers and sonar.Thanks!

did u check for any updates?  make sure your running the latest version.

Footer in this post : 10 fingers and a pair of hands ???

Cheers Mate,
Jerry

stephan : 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=ca&dlc=en&sw_lang=&product=4230552#N181

 Intel Chipset Installation Utility and Driver2011-03-30 
                                  , Version:9.1.1.1027, 2.31M

try this 1st

is your video device AMD or Intel >?

Hi

In Sonar goto Help - About and you can check to see if you are on X1C.
Sorry without giving exact error messages and precise info on what happens there is very little we can do to help.

You've already been given a link for Intel chipset driver (there will probably be documentation somewhere about this), however we don't even know if you are running Intel chipset. Do NOT install unless you are absolutely certain these are the correct drivers.

You need to understand what hardware you have, and how it is displayed in Windows device manager.... basically learn how Windows works, or find a knowledgeable friend (or IT guy) to help you I suggest. I'm not sure if you are able to contact the people who sold you Windows? Remember Google is your friend as well.

Most of the info I have given you is what you need to do, as far as how where to download the latest updates for drivers there's no info supplied so I can't help you, and besides it's really beyond the scope of these forums (you will need to research this, consider purchasing a book and maybe Microsoft Windows forums can guide you).

You should at least be able to run Windows Update, google should help you here as well.

Sorry it could be quite a bit of a learning curve....

Cheers


Alex
 
p.s. If you are sure it's Sonar crashing, then definately contact Cakewalk support, but make sure you arm them with exactly what is happening, and as much precise info as you possibly can... otherwise they won't be able to help you. My gut feeling though is that the issue is away from Cakewalk if you've installed X1C.

Sorry I was just stating the facts as I saw them, I hope you didn't think I was trying to be rude.

Good luck Stephen.

i have to admit..this is one of the most vague threads i have seen in awhile..how are we supposed to help you if you give us no info except your crashing and something about a bitmap..i know your new..but save your threads for when youve got all your info in front of you and you can sit here trouble shooting it back and forth..comming back here every few day is redicules.get your error messeges,write them down and post all youve got at once..your more likely to get an answer that will be more productive,

StarTekh


Who said it be easy Charlie !! hope your getting the same weather as me.. 24c and sunny !!

Hmph.
 
Try 12c wet & windy here.