Notes that may help installing X1 Expanded (somewhat confusing but ultimately successful)
I just finished running Setup for X1 Expanded. Here's how it went:
At the "Get Registration Information, User Info" prompt, I completed the data for my name, company and serial number. I got this message: "Invalid Serial Number. Please enter the Serial Number again."
I tried the "Download Code for X1 Expanded" that I just received. No success.
I tried the serial number from my copy of X1. No success.
I tried the serial number as listed in my Cakewalk Store account, which has no dashes or periods, unlike the one on the software box. No success.
Then, before posting to ask for help, I went back to check my email and saw I had received a new email with "SONAR X1 Expanded Serial Number" and "SONAR X1 Expanded Registration Code". I tried Setup again and this time entered the "Expanded Serial Number" and that worked.
Then it wanted the "Expanded Registration Code" so I had to go back to the email to copy that and return to finish the installation.
Some conclusions:
1) the installation worked, eventually
2) it seemed to be a lot more complicated and misleading than it needed to be
3) I was misled into thinking the download code just sent was the serial number I would need
4) I then guessed incorrectly that the serial number that had worked from prior installations for X1 patches would work again
5) the serial number stored on the Cakewalk store has a different format from the one on the package; don't know if this might matter someday
post edited by riojazz - 2011/10/08 13:53:07