Acoustic Samples Dumps Kontakt and embraces iLok

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Glyn Barnes
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2012/02/25 02:29:26 (permalink)

Acoustic Samples Dumps Kontakt and embraces iLok

Just got a scattergram form Acoustic Samples. I bought a few of their excellent Kontakt instruments in the past.
 
They have dumped Kontakt and their products are exclusivly for the UVI player. Up side, they use a free player, down side you now need an iLok. It is not totally clear to me if they are compatable with MachFive. But I think a lot of it is already in the MachFive factory library. Does MachFive require an iLok??
 
Unified UVI format and free advanced player.
Today we have big news, you might have seen it on the website already, but all of our products are now in UVI format only and got some very important updates. This means that we now offer Virtual Instruments, all of the libraries come with their own player that support advanced scripts. The UVI Workstation is the equivalent of the MachFive 3 player and is provided for free with every purchase. It works as a VST, AU, RTAS in both 32 and 64 bits and on windows and Mac. Given the little problems we got with megaupload like websites, we now also protect our libraries with the iLok protection. Some people won't like it, but we really had no choice.


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    Rain
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/25 02:42:24 (permalink)
    Yes it does.


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    #2
    keith
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/25 09:11:48 (permalink)
    I know. Very disappointing. IMO, of course.
    #3
    Rain
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/25 09:34:57 (permalink)
    If you're ready to wait... Manufacturers seem to be slowly coming to their sense w/ all that iLock non-sense.

    Me I'm done fighting an uphill battle and waiting for another "standard". Kontakt it is, so be it. Let's just hope they don't make me deny my German ancestry. ;)

    TCB - Tea, Cats, Books...
    #4
    bitflipper
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/25 19:02:50 (permalink)
    It's been a long time since we last heard of an established vendor switching TO iLok. The general trend has been to flee in the opposite direction. 

    They're probably thinking that this will broaden their potential market, because more people are willing to spend $40 on a dongle than $400 on Kontakt. Sure, iLok is widely despised, but then so is Native Instruments. Kind of a toss-up as to which flavor of evil you want to surrender to.

    Personally, I will never buy any dongle-protected software. Ever. But at the same time I welcome any viable alternative to Kontakt-based libraries, because I am done playing NI's upgrade-or-die game. So to that end I wish Acousticsamples well.


    All else is in doubt, so this is the truth I cling to. 

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    #5
    Bajan Blue
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/26 06:04:05 (permalink)
    I have Mach 5 and a few Acoustic Sample Libraries - whilst no lover of iLok, I have had iLok stuff for some years now and never had a problem so far - in fact when it comes to re installation (as I did recently when I upgraded my main Computer) I hate to say it but it actually makes things easier - however I do agree the world would be a far better place without iLok!!
    Mach 5 and Acoustic Samples I think is generally good news (they are certainly exceptionally good quality) - the more Library Suppliers that start to look at this combination, I think the better for us end users - I have recently recommended one of the smaller suppliers (Pendle / Sound Dust) to have  a look at the free UVi player etc and I believe he is doing this - I am still holding off any further upgrades to anything NI - the longer I can make Kontakt 4 last the better - it really would have to be something exceptional Library wise for me to spend anything substantial with NI ever again!
    Nigel
     

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    #6
    dubdisciple
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/26 12:41:27 (permalink)
    Interesting. I hate the upgrade game, but I'm no fan of iLok either. I sympathize with these companies because they are put in the impossible position of simply accepting that their products will be pirated (and they will, iLok or not) or forcing their customers to use dongles. I highly doubt their motivation was based on sympathy for NI customers paying high rices for upgrades. I wish them well, but like most, they will see the obvious fact that the same pirate who did not buy the product before is certainly not going to buy the product plus an iLok. Personally, I think it's silly to go through the process of converting all of your product to add something that will not increase your sales and likely lowers profit margin (I'm guessing iLok charges them some kind of licensing fee). I won't buy it, but i certainly wish them luck with that.
    #7
    digitalboy
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/27 18:54:17 (permalink)
    bitflipper


    Sure, iLok is widely despised, but then so is Native Instruments.


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    #8
    JonD
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/28 02:51:45 (permalink)
    I'm glad I grabbed the libs I wanted before they went iLok.
     
    Always thought their libraries were underrated.  Now that they've gone the dongle-way, I doubt their reputation is going to change for the better.
     
    There's just too much quality competition that are of excellent sound-quality and dongle-free.
     
    I truly wish the best of luck to AS....  they're going to need it.
     
     

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    #9
    Glyn Barnes
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/28 04:17:20 (permalink)
    JonD


    I'm glad I grabbed the libs I wanted before they went iLok. 
     
    I truly wish the best of luck to AS....  they're going to need it.
     
     
    Its not just iLok, they are now very close to MOTU, many of the products are in the Mach 5 factory library. Logically I suppose their intention is to concentrate their development on the Mach 5 platform. Dropping Kontakt formats and the iLok probably something to do with the deal they got with Motu.
     
    Kontakt could do with a bit of competition. Yellowtools mentioned encouraging third party content for Independence a long while back but nothing seemed to come of it, Looks like they are just standing still at the moment, maybe there is a new version with scripting in development but some how I doubt it. Independence could have rivaled Kontakt with the right development.
     
    Mach 5 seems to be the only thing that comes close at the moment, with quality developers like Acoustic Samples on board they stand to pick up some business.
     
    SampleTank 3 is on the horizon - I wonder how this will fit in to the picture.


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    #10
    Rbh
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2012/02/28 20:05:02 (permalink)
    I agree with you on Yellow Tools. I had very high hopes for the further development of Independence and rounding out their library. For now, I have no regrets that I bought it because what I did get sounds great and worth every penny.

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    #11
    acousticsamples
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/14 06:38:24 (permalink)
    Just so you know, we just released new version of our products and they now don't require an iLok key to be used ;)
    You now have the choice to use one or not.
    #12
    rtucker55
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/14 10:15:07 (permalink)
    Looks like I'll be shopping for your products again.  Thank You for removing the iLok requirement.
     
    Kind regards,
    Rick

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    #13
    rtucker55
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/14 10:24:15 (permalink)
    OK, just went to the site for the Kawai EX-Pro.  Copy protection says:
     
    You can register your library to your computer or to an iLok key. All of our libraries are protected with the iLok system, and you can use our libraries with or without an iLok usb key. Both V1 and V2 iLok usb keys are working with our products. To authorize your library, you will need to download the iLok authorization manager from here: https://www.ilok.com/ilm.html and simply authorize your iLok key or your computer to use the library.
     
    The way I read it you still need an ilok account and have to use the ilok auth manager.   I'll pass...  
     

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    vintagevibe
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/14 11:37:58 (permalink)
    I don't get all the NI hate.  I rarely have issues and when I do they are one of the few companies left that you can call for free support.
    #15
    Sycraft
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/14 16:55:36 (permalink)
    vintagevibe
    I don't get all the NI hate.  I rarely have issues and when I do they are one of the few companies left that you can call for free support.


    Ya. The only issue I can see is they overcharge for individual products. If you just want Kontakt, that's $400. For $500 you get Kontakt + a whole ton o' other stuff in Komplete. Seems like the individual prices are a bit of a ripoff, but whatever. I guess they want to push you to buy bundles, though I'd rather they priced individual products more in line.
     
    Their code seems to be really solid. Their product works well, gets regular updates, doesn't seem to have many bugs, etc. In terms of support they aren't the fastest, but they seem to respond and take issues seriously. I sent them a ticket relating to Bandstand not appearing in the Kontakt libraries list. Took them a couple weeks but they responded, let me know why it was happening (when it didn't with other stuff), and said they'd see if it could be fixed, and told me of workarounds.
     
    Oh, and they let you use their products to release free libraries. If you have the full version of Kontakt, you can release libraries for other full versions of Kontakt and pay no royalties. That's pretty nice, particularly for smaller shops. Of course if you want to use their player and DRM, they want royalties, but you have the choice. They don't say "All stuff sold must be in player format and pay us!" They let the company/individual choose.
     
    I don't see a whole lot to dislike about them, personally.
    #16
    acousticsamples
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 05:19:53 (permalink)
    Why would you pass on just creating an account? Basically it's just the same as the NI service center... except you can just drag and drop the licenses and it is just way easier to use (things changed at iLok, there is no more of the buggy website synchronization, it is now a simple app). We have to protect our libraries somehow.
    I thought the problem was only the iLok dongle... But that's your call ;)
    #17
    Bajan Blue
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 07:27:50 (permalink)
    I think I must be the only person on the planet that is OK with dongles - for me they work really well and save me loads of time - I suppose this is mainly because I live in two countries and travel between the two.
    Again I take on board you have to be VERY careful with them and if they go wrong you have some downtime - I have tried to mitigate this by having a number of different dongles (I am talking iLok and Elicenser here) and have spread my licenses over them meaning if one should go wrong I don't lose everything.
    I've just upgraded my system in Cape Town and I was up and running in no time - saved me loads of time.

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    #18
    acousticsamples
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 07:39:25 (permalink)
    Oh, you'e not the only one, believe me ;) As developers, iLok is the best way to deal with licenses, having multiple computers, being able to test, change, reinstall, move licenses around. With an iLok you can go to a friends place install the software and just plug your iLok in and it works. But i understand that some people don't like to have something else to buy to run a software and that it can be sometimes too "usb crowded", especially on the recent macs that only have two usb plugs...
    #19
    bitflipper
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 11:13:22 (permalink)
    It appears you've made the physical dongle optional, but not the Pace driver, which is where most of the problems occur.
     
    I am generally dubious of protection schemes that emulate the dongle without an actual USB device, such as that employed nowadays by Waves. When they did away with iLok I bought some Waves products, only to experience recurring issues with the new copy protection. Give me a license file, or the option of leaving fingerprints and a DNA sample in escrow. Just assure me that the software will work every time.


    All else is in doubt, so this is the truth I cling to. 

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    #20
    acousticsamples
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 11:23:05 (permalink)
    While it is true that the older iLok platform had some bugs and also that when they released the new version, it was buggy as well, it now is very stable, they fixed the early errors and it works flawlessly (even if i must say that it worked from the start for most people including us and 99% or our users). And the license does not emulate the dongle at all, this is just a new way of protecting softwares that iLok created and we decided to use it. Also if you want to know if it will work for you, just install their iLok manager (2 clicks and weights nothing) and you will see that it is some kind of a NI service center, but just way easier to use.
     
    And your propositions are not posible, fingerprint and DNA are in no way a copy protection. You seem to be one of the people that buy stuff, but really a lot of people just don't if they can find it for free, even if they use it. If nobody was pirating, we would not even use copy protection, but it turns out people do pirate stuff and eventually everything gets pirated (believe me, we did not like that and it almost put us out of business) and iLok is the most secure one for now.
    #21
    rtucker55
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 12:19:03 (permalink)
    My position is the same as Bitflipper. I will not have the Pace system on any of my machines for any reason. There are too many other good/great libraries that do not use that system. I currently have an iLok account but I refuse to use or support it. Too many problems. I have asked them several times to cancel the account and they still have not done it as I just checked it a few moments ago.
     
    I appreciate your position as a Software Dev/Sales and wish there was some way to put a permanent end to software piracy but I don't believe that system currently exists not even the iLoK system. I do not have pirated software on my machines and do Not support pirated software. If this New iLok manager works just like the NI Service Center then why are you not using the NI Service Center vs. the iLok system???
     
    As you said in an earlier post it is my call if I choose to use the iLok manager just as it is Your call to use it for protection, I hope that is not just an expensive false sense of security for you. I support Your choice just as I support my own choice which is Not to use it.  Wishing you the best.
     
    Kind regards,
    Rick

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    #22
    acousticsamples
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 15:01:02 (permalink)
    We don't use NI service center because... well... it is provided by NI and requires to use Kontakt and their inefficient protection.
    One of the most feared situation of sample libraries developers is to release a Kontakt powered library and see it the next day on top of the pirated library list...
    Anyway, this is going nowhere ;) Sometimes we simply don't like a software for our own reasons, and they simply don't work on our system for some mystical computer reasons, this happened to us with some softwares that everybody says is working fine... so i understand ;)
     
    I just revived this thread because i thought the iLok dongle was the problem ;)
    #23
    rtucker55
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 16:01:33 (permalink)
    Yeah, It's going nowhere but I did enjoy hearing your side of the story. I think it was a very nice gesture for you to try and eliminate the cost of the dongle but the dongle is only a small part of the iLoK issues for myself.
     
    Again, wishing you the best.
     
    Kind regards,
    Rick

    Purrrfect Audio DAW here.  Wow!...
    #24
    bitflipper
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/15 23:01:49 (permalink)
    I am a software developer myself, so I have the utmost empathy for the pirate problem. But from a software engineering perspective I have a problem with products that are intentionally designed with a single point of fatal failure, and whose default mode is to not work at all unless some obscure, undocumented and fragile set of criteria are met. Turning off your network or replacing your computer's motherboard should not disable audio plugins!
     
    Even the PR-challenged TSA is going to be offering me a way to avoid most of the annoying security BS at the airport. Instead of them simply assuming I'm a terrorist every frickin' time, they'll give me the opportunity to prove I'm not in advance, and thereafter treat me like the regular bloke I am who just wants to get to point B sometime today.
     
    Why can't software vendors do something like that? I buy a couple of your products and the credit card charge clears, proving I am who I say I am and that I'm good for the money - shouldn't I be trusted after that? 


    All else is in doubt, so this is the truth I cling to. 

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    #25
    Sycraft
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    Re:Acoustic Samples Dumps Kontakt and embraces iLok 2013/12/16 01:11:58 (permalink)
    acousticsamples
    We don't use NI service center because... well... it is provided by NI and requires to use Kontakt and their inefficient protection.
    One of the most feared situation of sample libraries developers is to release a Kontakt powered library and see it the next day on top of the pirated library list...
     



    Well just be careful you don't start walking down the road of caring more about piracy than you do about sales. Remember that piracy, in and of itself, doesn't matter, at all. What matters is sales, and more to the point profit. Piracy only matters if it is translating in to lower profit. If piracy doesn't affect sales, because the pirates aren't people who would buy, or increases sales (not that is likely, but just saying) then it isn't a problem.
     
    More than that, if you use a DRM method that is disliked, like the iLok, you have to consider all the costs. There is the direct cost of licensing the technology. It is not trivial, as you well know. So it has to at a minimum increase revenue by enough to cover all those costs or it is losing you money. However there's also support costs. The more intense the DRM, the more users that will have problems and thus the more you spend on support. Harder to measure, but equally important. Then of course there's the lost sales. Some people will just not buy things with intense DRM, and we don't lack for good options of samples these days. So you need to consider that as well.
     
    Now maybe you guys have run a good actuarial analysis of all this and determined you make more money. However to me, it sounds more like you've done what many devs did: Got mad that your stuff is on torrents and decided that piracy has to stop, without doing a cost/benefit analysis.
     
    I mean let's look at NI: They have this very weak protection, yet they are the dominant force in sampling. They sell their stuff left right and center; they managed to sell out of their Komplete and Komplete Ultimate bundles and are a number of weeks backordered. Clearly, despite the ability to pirate their stuff, they still make sales.
     
    Same deal with Cakewalk. Sonar has minimal protection. That is part of why I buy it. I appreciate not getting jerked around with DRM, I want to just use my software. I'm not as anti-DRM as many but I still appreciate things that don't have it, and it factors in to my purchasing decision.
     
    So just make sure you consider everything, and keep your eye on what matters: Increasing profit. Decreasing piracy doesn't matter if it doesn't lead to more money.
     
    I like to give an analogy of a retail store: Shrinkage (shoplifting) is a big problem for all stores. Unlike piracy, there is a direct cost for each item stolen. Well, a store could probably stop it completely if they wanted to. Hire armed guards that strip search all customers and employees going in and out. That would probably do it. It would also lead to there being zero customers, thus no revenue, and so be a losing proposition. All the steps stores do take against shrinkage are weighed against costs, both the direct cost to implement the measure and the cost of customer satisfaction. The balance they strike is imperfect with regards to stopping shrinkage, but best for making money.
     
    NI may have weak DRM. They also have $750 of my money recently because they have good products, more than that if you count the license fees they got from 3rd parties I also bought. EastWest has much better DRM. They have gotten zero dollar of my money recently and will not be getting any because their software sucks.
    #26
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