samandlyn
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Clicks , Crackles and Pops
Hi there, What causes these clicks and crackles during playback and recording? I'm using X1d Producer Expanded , on Win 7 64 bit. It's mainly with plugins like Guitar Rig 4, but I checked the outputs and levels and there is no clipping. What gives?
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DW_Mike
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Re:Clicks , Crackles and Pops
2012/05/04 02:35:12
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What interface are you using? ASIO or WDM? Try increasing your latency. Or your Record and Playback Buffers. Whats your latency set at now? What Sample Rate and bit rate are you set at? Mike
Sonar X3 ~ Scarlett 18i6 ~ Home Build DAW GA-Z77X-UD5H Intel i7 3770k 4.2GHz 32GB RAM Crucial Ballistix Elite (4x8) 2x Samsung 250GB SSD 1TB WD Black HDD @ 7200RPM 6Gb/s 64MB Corsair H80i Liquid cooler Noctua Silent Fans ~ 3x120mm ~ 1x140mm Seasonic Platinum 760w PSU Windows 7 Pro 64Bit.
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samandlyn
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Re:Clicks , Crackles and Pops
2012/05/04 05:11:11
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Hi , thanks for answering. I am using the Axe Fx II as audio interface with its latest ASIO driver for win 7 64 bit. latency at 5.1ms, 224 samples roundtrip. Buffer size 128. Sample rate 44100Hz. Why the crackles and pops?
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soens
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Re:Clicks , Crackles and Pops
2012/05/04 05:45:44
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Typically your Buffer size will be near 1/10 (x32) and 1/5 (x64) of your Sample rate. On my WinXP x32 system a Sample rate of 44,100 runs best with a Buffer of 4,410. On my Win7 x64 system a Sample rate of 48,000 runs best with a Buffer of 9,504. Any other setting triggers a Rice Krispies elf invasion. Start with 8820 and adjust the Buffer up and down one notch at a time and see what happens. After setting the Buffer size, click Apply and see if your setting remains where you put it. Mine will move one notch down each time I click Apply so I have to set it up one notch and click OK. Steve
post edited by soens - 2012/05/04 05:52:05
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samandlyn
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Re:Clicks , Crackles and Pops
2012/05/04 07:01:08
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Hi Steve, Thanks for your answer. However, the reason I set the buffer size down so low, was that originally I had it set high at 2400 or so , but that caused a terrible latency when I tried to record guitar ( 70ms or so) that it was unusable for me. How do you manage to get low latency with such a high buffer size with your ASIO driver?
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soens
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Re:Clicks , Crackles and Pops
2012/05/06 05:46:32
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I wouldn't exactly call it low but it's more on the "safe" side than "fast". The stats I gave are for my systems/soundcards so yours may vary. Generally latency issues will diminish toward the "safe" end but as I said one notch can change everything so you may have to just go through the settings one notch at a time until you find the "sweet spot" where alls well. If no setting works you may have to use ASIO4ALL.dll. Google it. ASIO4ALL worked but oddly for me so I kept messing with my on board sound card until I found the one setting that worked. Don't forget to run the wave profiler first. I had to do this several times before sonar found all the soundcard's potential. Originally it only found 2 bit rates but after installing both 32 and 64 bit versions it found several more. Steve
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samandlyn
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Re:Clicks , Crackles and Pops
2012/05/06 06:03:10
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Thanks Steve, I will try that. What is the "wave profiler"? Where do I find it and how do I run it?
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soens
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Re:Clicks , Crackles and Pops
2012/05/06 06:06:35
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...right below the latency buffer slider. Click "P" then Audio - Driver Settings.
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samandlyn
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Re:Clicks , Crackles and Pops
2012/05/06 17:28:36
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Many thanks for your suggestions. Will give it a try
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samandlyn
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Re:Clicks , Crackles and Pops
2012/05/07 17:39:05
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OK so now I have tried many settings. Latest is sample rate 48000 ( recommended for Axe II) and buffer size of 512. Even if I just import an mp3 file into Sonar and hit play I get crackles and pops. Only with the AXe Fx II, not the Eleven Rack as audio interface. What are others who use the Axe Fx II as interface experiencing? Any suggestions?
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psychwardmedia
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Re:Clicks , Crackles and Pops
2012/05/07 17:49:59
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Hey, I've had similar issues, sonar must have a bug. Don't mention NI to the guys at sonar if you call, they will work on it then send you to NI. I have a system running 16gig ram 2 TB of hdd space 6 core phenom x64 and an external maudio fast track ultra, still having these issues. I've noticed it all too often. 512 is as high as my card will let me go I think. I've noticed it running all sonar plugs. Checked my levels and they were good. I truly think that next time I will simply buy a purpose built pc.
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soens
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Re:Clicks , Crackles and Pops
2012/05/07 18:25:53
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samandlyn OK so now I have tried many settings. Latest is sample rate 48000 ( recommended for Axe II) and buffer size of 512. Even if I just import an mp3 file into Sonar and hit play I get crackles and pops. Only with the AXe Fx II, not the Eleven Rack as audio interface. What are others who use the Axe Fx II as interface experiencing? Any suggestions? I'd say 512 is too fast. Check your low-to-hi range and post here so we can see what you're working with. My x64 Buffer range goes from 48 samples @1 ms to 16,800 samples @350 ms. I have to run 9504 @198. If you haven't tried the 8000 to 9000 sample range yet you might try that too.
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soens
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Re:Clicks , Crackles and Pops
2012/05/07 22:55:14
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I just looked over the Axe FX manual and it uses ASIO: 1. Under Sonar Pref - Audio - Devices, Set your inputs and outputs for the Axe FX 2. Under Sonar Pref - Audio - Playback and Recording, Choose ASIO 3. Under Sonar Pref - Audio - Driver Settings, Run the Wave Profiler This should handle the buffer settings automatically.
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Cactus Music
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Re:Clicks , Crackles and Pops
2012/05/07 23:02:37
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It's simple, If your hearing pops and crackles, you have to increase your latency setting. If this is not acceptable then you need another interface that will run that low.
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chuckebaby
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Re:Clicks , Crackles and Pops
2012/05/08 00:05:41
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soens I just looked over the Axe FX manual and it uses ASIO: 1. Under Sonar Pref - Audio - Devices, Set your inputs and outputs for the Axe FX 2. Under Sonar Pref - Audio - Playback and Recording, Choose ASIO 3. Under Sonar Pref - Audio - Driver Settings, Run the Wave Profiler This should handle the buffer settings automatically. then step 4:under driver preferences click on ASIO PANEL you can adjust your latency there. nice post soens,you gave him all the info he needs right here. straight forward easy to understand,nice job :)
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samandlyn
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Re:Clicks , Crackles and Pops
2012/05/08 04:39:38
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" soens I just looked over the Axe FX manual and it uses ASIO: 1. Under Sonar Pref - Audio - Devices, Set your inputs and outputs for the Axe FX 2. Under Sonar Pref - Audio - Playback and Recording, Choose ASIO 3. Under Sonar Pref - Audio - Driver Settings, Run the Wave Profiler This should handle the buffer settings automatically. then step 4:under driver preferences click on ASIO PANEL you can adjust your latency there. nice post soens,you gave him all the info he needs right here. straight forward easy to understand,nice job :) CHARLIE ROY " Sure guys, appreciate all that , and Soens thanks for the detailed reply. Trouble is, I have been doing all that from the start. It doesn't help. " It's simple, If your hearing pops and crackles, you have to increase your latency setting. If this is not acceptable then you need another interface that will run that low." Johnny, the problem is that means the latency is so high that when I record with teh echo button on so I can monitor through the Axe Fx , the latency is just too high. I gather from all the replies this means you can't use the Axe Fx II as an audio interface with Sonar X1 ???? Surely I'm not the only really disappointed customer out there?
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thomasabarnes
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Re:Clicks , Crackles and Pops
2012/05/08 10:42:19
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Usually ASIO driver mode is better for performing at low and ultra low latency settings, but sometimes the WDM driver for an audio interface is good when the ASIO driver is not performing so good. Your other option is to try WDM driver mode (using the Preferences settings where you selected ASIO driver mode.) Other than that you may have to get another audio interface that's been proven to perform well at low latency settings, such as products from, MOTU, Echo Audio, RME, etc.. Sorry, but I've never heard of your Axe FX audio interface. Generally, you've been given good advice and info here. The only thing I would try to clarify is that the Wave Profiler is not for ASIO driver mode, it's for WDM driver mode, but has no affect on ASIO drivers settings.
 "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant. SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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Cactus Music
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Re:Clicks , Crackles and Pops
2012/05/08 12:32:10
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I too was not sure what you were using so I just looked it up. OK it's fairly normal that most interfaces suffer from round trip latency of above 5 ms. We start to hear latency when it's around 8-12ms. It it like a tight digital delay. But the solution for those of us using these unites is to monitor at the interface input. Then you hear it in real time. You then need to blend the output of Sonar with that input via the monitoring features of the interface. Most have a blend knob marked -Computer/Input- Sonar compensates for latency so there is not an issue. If your interface has pour RTL then you cannot use it to listen to vst plug in efx after they come out the outputs. Guitar rig is a good example of something that you cannot use without a interface/ computer system that has low latency. Try this simple test if you dare. http://centrance.com/down...ent_instructions.shtml
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soens
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Re:Clicks , Crackles and Pops
2012/05/08 18:25:05
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samandlyn
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Re:Clicks , Crackles and Pops
2012/05/08 21:03:12
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Thomas, Thanks for the suggestion, will try WDM driver and thanks for clearing up about wave profiler. Johnny, thanks that is interesting. So you are saying I probably can't monitor with my USB computer connection which is what I was doing, but monitor through the outputs of the audio device. I will try this. You say there should be a "blend knob" on the audio interface to blend the Sonar computer output with the input from my guitar into the audio interface? I need to look for this feature on the Axe Fx. Is that right? Soens, Yep done that. Not much help so far !
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thomasabarnes
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Re:Clicks , Crackles and Pops
2012/05/08 21:37:01
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Just looked up that unit. That's a nice looking audio interface. They should invest the money to get some pros to write some good drivers for that unit. Monitoring through the audio interface's outputs sounds like what you should do until some better drivers come along. I hope all goes well for you because it seems like that's a fine piece of equipment you have there. :)
 "It's not a song till it touches your heart. It's not a song till it tears you apart!" Lyrics of Amy Grant. SONAR Platinum X64 (jBridge), Windows 10 Pro 64-Bit, Core i7 990X Extreme Edition Processor 3.46 GHz 6 Cores, Gigabyte EX58-UD5, Crucial Ballistix 24GB 1333MHz DDR3 @1333 MHz, TASCAM UH-7000, Behringer X-Touch, EVGA GTX 980TI Superclocked 6GB, 1TB Samsung EVO 850 SSD, 150GB, 320GB, 1TB 7200rpm HDDs
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soens
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Re:Clicks , Crackles and Pops
2012/05/09 05:48:11
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thomasabarnes ...Your other option is to try WDM driver mode (using the Preferences settings where you selected ASIO driver mode.) That's where this whole thing started before finding out his unit uses ASIO. ...The only thing I would try to clarify is that the Wave Profiler is not for ASIO driver mode, it's for WDM driver mode, but has no affect on ASIO drivers settings. My mistake. The Wave Profile button actually becomes the ASIO Panel button when switching to ASIO mode so you couldn't run it even if you wanted.
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twaddle
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Re:Clicks , Crackles and Pops
2012/05/09 09:56:55
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Since I'd recently been having intermittent popping and crackling I started to read this thread and was wondering if samandlyn has noticed pops and crackles outside of sonar? like windows media player or any other audio/video playing software? If so it could be your graphics card or something else even? I was pretty sure my issues are due to my graphics card but and found this little program called LatancyMon which will tell you if your system is good for real time audio streaming and where your week spots are. Obviously if your problem is down to buffer settings and such then it's not going to tell you that but it tells me that my Gforce 210 is the main offender in my system and is probably causing my pops and crackles which is useful. Steve
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soens
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Re:Clicks , Crackles and Pops
2012/05/09 13:44:24
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You might also download ASIO4ALL.dll and give it a try.
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