Sound doesn't register in SHS 6

I just got a new computer with Windows 7, so I don't know if that has anything to do with it, but when I try to record it will recognize my USB mixer, and the input I'm using, but no sound registers when you arm the track. I'm using the TASCAM US-800 interface, and all the drivers are up to date on it and Cakewalk. My computer is and HP with AMD processor, quad-core 2.2 GhZ and 8 GB of rams. And it has a good audio card in it already. I've tried WDM, ASIO, MME, tried different latency levels, uninstalling/re-installing, tried changing I/O buffer size. I've tried everything I've done before to fix audio problems, but nothing seems to work, and I've been at it for about 2 days, so if it's something stupidly easy I'm gonna punch myself.

Go to Options-Audio-Driver and make sure the TASCAM is selected as the Input and Output. Deselect the onboard soundcard drivers because it will not be as good as the US-800.  Go to Options-Audio-Advanced and set the driver mode to ASIO. You should not be using MME mode. WDM is ok, but not as good as ASIO which should work with the TASCAM. 

When you arm the track to record, make sure the input is set to the US-800. 

If you're using 64-bit Windows 7 then you must have the 64 bit Windows driver for the US-800 or it won't work. 

If you look in Windows Device Manager, is the US-800 listed under Sound devices? If Windows doesn't see it, neither will Sonar. 


What are you trying to record (microphone, guitar, keyboard...)? Is the mixer separate from the US-800 and is it also listed in Sonar? Keep in mind that in ASIO mode you can only have one sound device active at a time so if the mixer is also a soundcard, then you can't use the US-800 at the same time unless you switch to WDM mode. If you're using a USB microphone, that also is considered a sound device. Need more information about what you're trying to do. 

I suggest you disconnect the mixer for now and get the US-800 working first. Then try to add the mixer back in. 

Razzmatazz67


@ Greg- The Right US-800 1/2 input is selected and the output is the US-800 as well 

So, you have 1 microphone plugged into the TASCAM, the input levels are up on the TASCAM, but is the routing right? Is there a switch or button on the interface to send the audio to SONAR, or maybe a mixer window for the TASCAM in the computer that has to be set to record sound in SONAR?
Maybe you need to pan the channel you have the mic plugged into to the right?
 
Edit: With this TASCAM, you should be able to record 8 inputs in ASIO mode.

Well thank you guys for your help, I feel kind of dumb now though haha. I checked all the things you guys said and everything, but it ended up being my computer. It has 2 USB 3.0 ports in the front, and after reading about my computer, there are also two 3.0 ports in the back, as well as two 2.0 ports, and the TASCAM doesn't respond to the USB 3.0 buses apparently. So I apologize for making this essentially a waste of time haha.