Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installation

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BassBob
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2012/07/14 14:42:40 (permalink)

Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installation

Hi, anyone else having this problem lately? I recently installed Sonar 8.5.3 32bit on a new p.c. running Windows 7 64bit but I'm finding it impossible to install my Tranzport and AlphaTrack even though I'm following all the recommendations online. As well as this, when I tried to do a complete uninstall so that I could start over, Windows would not allow me to delete the Hotkey at the end of the uninstall process. Strangely, the Tranzport is 'playing' some keys on a midi piano when it is set in the Options/Instruments/Output channel so there is some form of communication happening. I hope someone here can help me out as these two controllers are integral to my workflow.
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    daveny5
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/14 22:18:39 (permalink)
    Have you tried them using Sonar 8.5.3 64-bit? Why run Sonar at 32-bit if you have Windows 7 64-bit? 

    Dave
    Computer: Intel i7, ASROCK H170M, 16GB/5TB+, Windows 10 Pro 64-bit, Sonar Platinum, TASCAM US-16x08, Cakewalk UM-3G MIDI I/F
    Instruments: SL-880 Keyboard controller, Korg 05R/W, Korg N1R, KORG Wavestation EX
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    Outboard: Mackie 1402-VLZ mixer, TC Helicon VoiceLive 2, Digitech Vocalist WS EX, PODXTLive, various stompboxes and stuff. 
    Controllers: Korg nanoKONTROL, Wacom Bamboo Touchpad
    #2
    BassBob
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/15 11:46:11 (permalink)
    Hi daveny5, I decided to install sonar 32-bit as there are plugins already set up in a current project and I don't want to waste time tweaking things with bitbridge. I'm all ready to go except for the Tranzport and Alphatrack.
    #3
    bitflipper
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/15 23:08:48 (permalink)
    If you have an older Tranzport driver, you may need to update the driver for 64-bit compatibility. It's available here.


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    BassBob
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/16 08:44:33 (permalink)
    That's the driver I've been trying bitflipper but for some reason I can't manage to come to the bottom of the problem.
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    bitflipper
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/16 15:23:23 (permalink)
    Sorry I can't be more help. I can only address the Tranzport (don't use the Alphatrack) plus I'm on a 32-bit system. I do recall that they had some difficulty with 64-bit support and then retired the product shortly afterward. 

    Is the Tranzport service (tranzportapplet.exe) running?



    All else is in doubt, so this is the truth I cling to. 

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    #6
    BassBob
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/16 17:22:00 (permalink)
    Thanks bitflipper. I don't know if it's running. All I know is that I can't delete it so I can do a full uninstall before trying again from scratch. Also, when attempt to delete FDG000C in Regedit, I get: "cannot delete FDG000C: Error while deleting key" even though I'm logged in as Administrator. Windows 7 is a pia. I'm setting up a new pc, all going great except for this problem. Makes me miss XP.
    #7
    ptheisen
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/16 20:44:39 (permalink)
    If you're not already aware, there is a "trick" to setting up the 32 bit drivers on 64 bit Windows. The Frontier website has the documentation. I don't know how to insert links in posts, but go to "frontierdesign.com/Support/Downloads/Alphatrack" and scroll down until you see "Sonar 32-Bit AlphaTrack plug-in". There is a parallel link and documentation for Tranzport. That is what I used to get both 32 and 64bit working fine in my recent conversion to Win 7 64bit. Don't forget to make sure that Alphatrack and Tranzport are physically unplugged when installing the drivers! Good luck, it's great once you get everything working.
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    DonM
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/07/17 06:45:14 (permalink)
    This thread adds to my eternal 'hope' on the subject.  I've never gotten my AlphaTrack to work under W7 64bit.  It just hasn't been a big enough issue to spend anymore time on it.  I hope others have better results than I...

    -D

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    #9
    BassBob
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    Re:Great difficulty installing Tranzport and AlphaTrack on new Sonar 8.5.3 32bit installat 2012/08/05 09:27:28 (permalink)
    Hey all, managed to get them both working a few weeks ago but didn't get a chance to post until now. I did a complete uninstallation as advised by fireberd over on the hardware forum and then installed each unit very carefully and they've been working great since! Thanks for all your help!
    #10
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