Can't access Bios

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Mesh
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2012/07/23 10:52:07 (permalink)

Can't access Bios

Hi all,
Ever since I tried to install Zune to DL some music to my new Windows phone, I haven't been able to use my USB & PS2 mice. These are the things I've done since then:

1) Re-installing the drivers for the USB, but to no avail. 
2) Ran the recommended Fixit program from Microsoft to no avail.
3) Uninstalled Zune completely...nada
4) Backed up my data onto DVD's, formatted my OS drive (which had Vista) and installed XP Pro (now I have 2 XP boot drives)

When hitting the DEL key (while booting up to get into BIOS), it doesn't go into BIOS and instead gives me the option of picking (now) 1 of the 2 XP OS to get into. Of note, when things were in working order, the option to get into BIOS was a quick hitting the DEL key (maybe 3-4 secs), but now it takes about 10-15 secs.

I'm wondering if I need to reset the CMOS on my ASUS M2N-E SLI to get the BIOS reset or what other options do I have?


I appreciate any advice on this......


Thanks,
 

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    Beagle
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    Re:Can't access Bios 2012/07/23 11:38:39 (permalink)
    wow - what a fiasco!

    I think that's what I would do Mesh, reset the CMOS.

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    Jonbouy
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    Re:Can't access Bios 2012/07/23 11:46:04 (permalink)
    Yep that's what I'd do too.

    On that board, turn off and unplug.  Take the CMOS battery out.  You see pins labelled CLRTC which will have a jumper set to 1 and 2, set that jumper to 2-3 for a good 20 seconds, put the jumper back in it's original position and replace the battery.

    Power up and the <del> key should be working again.

    If that doesn't work you should be able to re-write the BIOS by first booting from the CD that came with the MB

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    Mesh
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    Re:Can't access Bios 2012/07/23 14:20:26 (permalink)
    Thanks Beagle & JB.....your instructions were spot on with the manual. I did that and it now shows that the defaults are loaded with a list of my hardware (pre-BIOS screen). It gives me an option of pressing F1 to continue or DEL to enter setup. Neither of them work. (I also switched my keyboard with another PS2 keyboard and to no avail). 

    I just tried to boot to F1, DEL, or any other function keys....... 

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    fireberd
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    Re:Can't access Bios 2012/07/23 14:29:00 (permalink)
    Do you have a USB keyboard you can try?  It looks like the PS/2 keyboard port may be bad (that can happen if the keyboard was unplugged and plugged back in the PC powered on - a problem on many older systems with a PS/2 keyboard port).  However, depending on how the BIOS is setup it may or may not recognize a USB keyboard at boot up.

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    Jonbouy
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    Re:Can't access Bios 2012/07/23 20:01:14 (permalink)
    THIS  ^^^^^^^

    You've shown that the BIOS has reset correctly, the only thing now is you have no control over entering it.

    If it's a PS/2 connection try (when the machine is turned off!!!) plugging the keyboard in the PS/2 port for the mouse and trying to reboot again, sometimes the keyboard will work from there enabling you to at least set the bios up.  You should NEVER try 'hot-plugging' a PS/2 port when the machine is running!

    Hopefully if that doesn't work a USB keyboard will, as that is the only alternative you have left.

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    Mesh
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    Re:Can't access Bios 2012/07/23 21:24:57 (permalink)
    Thanks JB for all the help. I don't have a USB keyboard (yet), but will certainly try plugging in the keyboard into the PS/2 mouse port and give an update.
      

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    Mesh
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    Re:Can't access Bios 2012/07/24 22:19:30 (permalink)
    Jonbouy


    THIS  ^^^^^^^

    You've shown that the BIOS has reset correctly, the only thing now is you have no control over entering it.

    If it's a PS/2 connection try (when the machine is turned off!!!) plugging the keyboard in the PS/2 port for the mouse and trying to reboot again, sometimes the keyboard will work from there enabling you to at least set the bios up.  You should NEVER try 'hot-plugging' a PS/2 port when the machine is running!

    Hopefully if that doesn't work a USB keyboard will, as that is the only alternative you have left.

    Just wanting to confirm before getting a USB keyboard.....


    I tried plugging in the keyboard to the PS/2 mouse port and rebooted, and nada.....
    While I got the listing of all the drives attached, CPU info, RAM info etc...on the screen, it also displayed this message below that:

    CMOS checksum error - Defaults loaded

    I assume this is the expected outcome from resetting CMOS.....no?

    Would using a flash drive or CD with the latest BIOS version work at all?

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    fireberd
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    Re:Can't access Bios 2012/07/25 06:18:41 (permalink)
    The problem is the device is not being recognized.  You will at least need to try a USB keyboard to see.  You can get a cheap $5 one at places such as Big Lots.  It may not be a great keyboard but enough to test. 

    I've seen PS/2 keyboard ports go bad (the Keyboard I/O chip) and this could be what has happened. 

    Once you reset the BIOS there is some manual interaction required.  I don't see flashing the BIOS as getting you anything, if you can even do it. 

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    Alegria
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    Re:Can't access Bios 2012/07/25 11:10:57 (permalink)
    "Mesh"
    Just wanting to confirm before getting a USB keyboard.....

    How about getting a PS2 to USB adapter instead? At least, it would confirm if you really need a new keyboard.

  • http://www.amazon.com/Rep...-Adapter/dp/B0009RKLMG
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    Mesh
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    Re:Can't access Bios 2012/07/25 11:56:11 (permalink)
    fireberd


    The problem is the device is not being recognized.  You will at least need to try a USB keyboard to see.  You can get a cheap $5 one at places such as Big Lots.  It may not be a great keyboard but enough to test. 

    I've seen PS/2 keyboard ports go bad (the Keyboard I/O chip) and this could be what has happened. 

    Once you reset the BIOS there is some manual interaction required.  I don't see flashing the BIOS as getting you anything, if you can even do it. 

    The ironic thing is that the PS/2 keyboard worked without issues before I reset CMOS. My actual problem was that the PS/2 mouse nor my USB mouse was working (which was my original troubleshoot) and on top of that I then couldn't get into BIOS to see the status. Now, the keyboard too......ughhh. 


    This is an old board (2007) and it has served me very well and I do want to build a 64bit system next, but I'll have to keep this one going until I can afford the other one. 



    Next stop....cheap $5 USB keyboard (Alegria, I appreciate you getting the link, but this will be quicker than waiting for it to be shipped). 

    Thank you very much for all your help, you guys are great and this is one of the reasons I enjoy being part of this community.


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    fireberd
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    Re:Can't access Bios 2012/07/25 17:02:27 (permalink)
    I wouldn't try a PS/2 to USB adapter.  I've seen some PS/2 keyboards that will not work with those adapters. 

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    slartabartfast
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    Re:Can't access Bios 2012/07/26 11:47:22 (permalink)
    Some Bios have a fast boot option that skips recognition of peripherals. If that has been set, you are locked out of the bios by the fact that the keyboard is not recognized. On some models the fix is to power off the machine, then press and hold the power button for a long time or until you get a beep code. If your screen says do you want fast boot on next boot you say NO. Why anyone would want to save a few seconds on boot with this thing beats me. Might be worth a try. If this works find and disable fast boot in your bios.
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    Mesh
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    Re:Can't access Bios 2012/07/26 12:42:11 (permalink)
    slartabartfast


    Some Bios have a fast boot option that skips recognition of peripherals. If that has been set, you are locked out of the bios by the fact that the keyboard is not recognized. On some models the fix is to power off the machine, then press and hold the power button for a long time or until you get a beep code. If your screen says do you want fast boot on next boot you say NO. Why anyone would want to save a few seconds on boot with this thing beats me. Might be worth a try. If this works find and disable fast boot in your bios.

    I'll definitely give this a try once I get home. I briefly remember reading on some users that posted similar info, but didn't try it. I'm at a point where I'm hoping anything will work rather than buying a new MB.
    Thanks for the tip!!
     

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    Mesh
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    Re:Can't access Bios 2012/07/31 09:14:06 (permalink)
    I was finally able to get into BIOS with a USB keyboard and now my mouse also works!!!
     
    I actually used a Crayola USB keyboard (a childrens designed keyboard without any functions keys) to get it working.......hey, it worked!!! I'm installing Vista at the moment and then the long process of all the other software.  
    A special thanks to JB, Beagle, slartabartfast, fireberd, and all the others that helped me out in sorting out the mess ZUNE had caused.

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    fireberd
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    Re:Can't access Bios 2012/07/31 11:36:31 (permalink)
    Great.  Thanks for the feedback that the USB keyboard solved the problems.

    Jack

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    Mesh
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    Re:Can't access Bios 2012/08/02 09:03:42 (permalink)
    Since I've reinstalled Vista 32bit (yes I know it's old, but I'm working with what I have :)), I noticed my RAM  is showing as 2.5GB (I have a total of 4GB installed). It used to show about 3.xx before this fiasco took place and I do realize Vista hogs a lot of resources.

    I do use a lot of softsynths and do try to tweak the sys a little to squeeze as much out of it as I can.......would it be beneficial to use a program like 
    Ultimate Windows Tweaker v1.2?

    http://www.winvistaclub.com/ultimate_windows_tweaker.html

    Or are there better options than this?

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    Re:Can't access Bios 2012/08/02 21:06:51 (permalink)
    Mesh


    Since I've reinstalled Vista 32bit (yes I know it's old, but I'm working with what I have :)), I noticed my RAM  is showing as 2.5GB (I have a total of 4GB installed). It used to show about 3.xx before this fiasco took place and I do realize Vista hogs a lot of resources.

    I do use a lot of softsynths and do try to tweak the sys a little to squeeze as much out of it as I can.......would it be beneficial to use a program like 
    Ultimate Windows Tweaker v1.2?

    http://www.winvistaclub.com/ultimate_windows_tweaker.html

    Or are there better options than this?
    Get all of the Vista updates and re-check when that is complete. This was an issue with earlier release of vista. I forget which service pack addressed this. It should then report that you have 4GB but it will only use 3GB because you are using 32Bit OS. This is one reason to go to 64Bit. I use 64Bit OS but install both 32 and 64 bit versions of Sonar X1 so I can use my older plug-ins. 
    If this does not work try moving the memory around to different slots. You could have one bad stick or slot  that is causing this also.
    Good Luck
    post edited by Meno - 2012/08/02 21:11:42

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    Mesh
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    Re:Can't access Bios 2012/08/03 09:03:16 (permalink)
    Thanks for the reply Meno.

    I'm pretty sure it's not a bad memory stick as (when booting up) prior to getting into Windows, I see it scanning the RAM and it confirmed 4GB's.

    I'll double check on the service packs installed and see if anymore are updates are needed, but I believe this has been done. I'm trying to get Vista to see my USB (Microsoft) Wireless Optical Mouse 2.0 and just installed the drivers for that last night.....but, I haven't had a chance to check it out. The PS/2 mouse & keyboard as well as the USB keyboard work fine. 

    I haven't ventured onto setting up 64bit system (yet) and that's my next goal in building a machine just for that ......I'd like to get this up and running for now.    

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    J-A-G
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    Re:Can't access Bios 2012/08/03 13:52:09 (permalink)
    Mesh...

    I know you are trying to get the USB working but I'm kinda stuck on your RAM issue. Let us know if you solved the problem last night ...I had these problems when I had Vista Ultimate also and its all starting to come back. I had that exact same mouse...think I still do. I switched to G9 Laser which is wired because I was getting so much mouse lag with the wireless and when I would try to adjust level slider's in Sonar it was just terrible. So I went back to wired and love this Logitech mouse.

    Just a thought...do you have on-board video adapter on this motherboard? If so do you use this or do you use a separate added PCI video card. ? In either case it if it is enabled in the BIOS this would also cause you to see less memory because the on-board video would be accessing your added RAM and using some of it. 

    When you reset the CMOS this would have reverted BIOS back to factory defaults and they usually enable on-board video if it is there.

    Just a thought!
    post edited by Meno - 2012/08/03 13:54:05

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    Mesh
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    Re:Can't access Bios 2012/08/03 16:08:31 (permalink)
    Meno


    Mesh...

    I know you are trying to get the USB working but I'm kinda stuck on your RAM issue. Let us know if you solved the problem last night ...I had these problems when I had Vista Ultimate also and its all starting to come back. I had that exact same mouse...think I still do. I switched to G9 Laser which is wired because I was getting so much mouse lag with the wireless and when I would try to adjust level slider's in Sonar it was just terrible. So I went back to wired and love this Logitech mouse.

    Just a thought...do you have on-board video adapter on this motherboard? If so do you use this or do you use a separate added PCI video card. ? In either case it if it is enabled in the BIOS this would also cause you to see less memory because the on-board video would be accessing your added RAM and using some of it. 

    When you reset the CMOS this would have reverted BIOS back to factory defaults and they usually enable on-board video if it is there.

    Just a thought!

    Excellent point Meno.
     
    The RAM variance (now 2.5GB vs. what it used to be 3.xx) isn't a whole lot of difference, but my hardware hasn't changed so I was expecting the same figures as before)
     
    I do have PCI video card, but can't remember about the on-board video being enabled or disabled.....will check tonight.
     
    Until this recent problem, I was using that wireless mouse without any issues.......so, I'm hoping it'll be working with the drivers I just installed.
     
    Thanks so much for your help!!
     
     
    Ps.
    Have you used any of those Vista tweaks or any others that you can recommend?
     
     
     
     

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    Re:Can't access Bios 2012/08/03 19:19:58 (permalink)
      
    Ps.
    Have you used any of those Vista tweaks or any others that you can recommend?

    Mesh-
    When you say "those Vista Tweaks" what are you referring to? Something like TWEEKVISTA by Stardock?
    http://www.stardock.com/products/tweakvista/
     
    I used to get crazy with all the tweaking and not for nothing I think the only way I would have noticed much of a difference was if I was a performance test machine. Now I only tweek the BIOS and turn off unnecessary things like the parallel port because I used a wireless or a USB printer, and may be make sure the Primary video card is set to the correct type slot...PCI-E or AGP (depends on your video card type) stuff like that.
    As far as OS settings I would follow the Cakewalk recommendation’s. (like adjusting the Performance Options/Adjust For Best Performance) and Virtual Memory paging size. Cakewalk had an insert they used to include when you would buy their Sonar in retail box.
     
    Thing is that since I have gone to Windows 7 I don’t seem to need to touch anything. So I hope someday you can upgrade because you will find that 90% of the things you think about/ mess with in Vista have gone away. It’s been tough trying to remember all the things I used to try and do to get better performance out of Vista 32bit and memory issues.
     
    On any of my systems I use the following…Microsoft Security Essentials-Free/Malware Bytes-Antimalware/Secunia PSI/CCleaner and a good defragmenter…PerfectDisk. These items keep my PC clean as a whistle and do not interfere with DAW and latency. Also note that I never seem to have to re-install Windows at all since I went to Windows 7.
    When you first install the OS everything runs awesome and as you start to add things you start to notice performance drops over time. Memory is used up and the PC gets cluttered. Therefore the need for certain software like a good defragmenter to help.
     
    Here is a link you may want to read up on. I scanned through these and I used to do most of the tweaks but again I can’t honestly say I noticed great performance boost. Pick and choose wisely is all I can say.
     
    If you have a question about a certain Tweak I have no prob trying to help.
     
    [size=3 font="times new roman"][link=http://www.acousticguitarcommunity.com/group/cakewalksonarusers/forum/topics/pc-tweaks-for-better-daw?commentId=2161554%3AComment%3A290344&groupId=2161554%3AGroup%3A270763]http://www.acousticguitar...61554%3AGroup%3A270763[/link]
     



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    Re:Can't access Bios 2012/08/08 09:49:53 (permalink)
    Hi Meno.
    Sorry, I haven't had much time to work on my system lately and didn't reply to this earlier.

    I actually do use a lot of the software you mentioned above including the free Advanced System Care (ASC) which has kept my PC optimized/clean. I disabled the Registry Clean that came with ASC as that was the only thing that was messing with Sonar. I also do all the Cakewalk suggestions.
    It's the Vista tweaks I was actually asking about (like http://www.winvistaclub.com/ultimate_windows_tweaker.html) as Vista is a resource hog.

    I'll post once I read up on it more. 

     

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    Re:Can't access Bios 2012/08/08 19:23:02 (permalink)

    Dang...I put the wrong link in. It was supposed to be for Vista not Windows 7. I'll try and find it and post later. 

    For now there is a ton of info at the link below. Use at your own discretion as I am sure you are aware.



    http://www.tweakheadz.com...ooting_audio_cards.htm

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    Re:Can't access Bios 2012/08/10 10:58:44 (permalink)
    Meno


    Dang...I put the wrong link in. It was supposed to be for Vista not Windows 7. I'll try and find it and post later. 

    For now there is a ton of info at the link below. Use at your own discretion as I am sure you are aware.



    http://www.tweakheadz.com/troubleshooting_audio_cards.htm

    Thanks Meno for the link. I remember reading that site when I first built this DAW in 2007......lot's of great info there.
     
    Last night I tried to install X1 (which was already unzipped on another internal drive), but when trying to run (as administrator), it looks like it's trying to install (the hourglass/ball thingy is turning), but nothing happens. In task mgr.,  it shows "Sonar Running", but nothing happens. (I used this same X1 install file before Zune corrupted my system, but not sure why this happening).
    Of note, after every reboot, Vista keeps trying to install a driver for a multimedia controller and hasn't been able to install by it searching the internet. It then asks me to load the CD that has the driver for it.....and I don't have it (not sure what this controller is even after looking/updating through Device Mgr.).
     
    The USB ports in the back of the PC work, but the one's on the side don't work. I'm wondering if I haven't flashed my BIO's correctly and these problems (unable to get my wireless Microsoft Mouse to work, USB port on the side not working, installing Sonar issue etc...) might be due to that?
     
    I tried doing it from Vista through the ASUS BIO's updater, but it keeps kicking it out saying the servor is busy......I downloaded it on a flash drive (unzipped), but not sure how to do it that route (I honestly haven't given this enough reading the manual). There's also something called EZ Flash (in BIO's), but I'm not sure if I did it correctly.....
    How can I check the version of BIOS's that's already there?
     
    Regarding the onboard graphics card, I looked in BIOS (through all the menu options) and couldn't find any place that showed it was using that....
     
         

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    Re:Can't access Bios 2012/08/10 16:54:16 (permalink)

    According to these videos the BIOS version should be available in the BIOS settings or in the right hand upper corner of the BIOS screen. 

    These videos will also show you how to flash the bios using the EZ Flash setup in the Bios. Second a bit more detailed. 

    http://www.youtube.com/watch?v=NQKQj_aASCQ
    http://www.youtube.com/watch?v=vcuVdY0MimQ 


    As far as the driver issue I am thinking that you may need to re-install your "MOTHERBOARD" drivers that came with your motherboard. If you don't have the CD then use the Asus LiveUpdate Utility. This is what I use on my other PC. I would do the manual install of the CD first if you have it. If the USB ports still don't work then it may be loose cabling inside PC. 

    Video Adapter settings should be an option under Primary Video somewhere. Not knowing exact motherboard is making this all guesswork...so if you want to post that it will help.


    Let me know what happens after you try this and we can see how install goes...if it still fails then we can check from there.

    Music is moral law. It gives soul to the universe, wings to the mind, flight to imagination, a charm to sadness, and life to everything...Plato

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    Re:Can't access Bios 2012/08/15 09:10:34 (permalink)
    First of all Meno (John?), I'd like to sincerely thank you for all the advice, patience, and the detailed walk-through you've helped me out wiith on my system. It's certainly much appreciated and I'm very grateful for all your help.

    Please disregard the info on my previous post about running as Admin/hourglass not responding etc.... as Vista was just taking a longer time to respond, but eventually (maybe a few min) a window popped up with asking me if I "Allow" or not for the app to install. Strangely, (when trying to install other software), this Admin pop up window is sometime really quick, and other times very slow.....go figure.

    Anyway, I was able to install X1 Expanded and I'm in the slooow process of installing all the other software.   

    Sorry, my MOBO info was a bit hidden in the OP: ASUS M2N-E SLI 

    I tried the Asus LiveUpdate Utility and manually selected which server to download from which seem to work.......after it completed the DL, a window popped up (not sure if it was asking a location to install the DL or if it was looking a folder/file to complete the update) and I selected my ASUS folder (under Programs), but that didn't pan out to anything. The only choice I had was to Cancel the operation.....(I'll try to get more specifics on this (hopefully tonight when I can check the Video Adapter setting as well)).

    On a seperate note, I was wondering if it's really worth my time to try & tweak Vista as I don't want to run into a mess later on. In the past, I had pretty good success running X1 inside a freeware called Gambooster (Advanced System Care).
    It basicall temporarily shut down a lot of the unnecessary background windows apps so that those resources could be applied to X1 (kind of like a shell over X1). When I was done using X1 and closed it, Gamebooster would return back to it's original settings. I think the reall issue I'll always have is the RAM limitations in a 32bit environment. 

    Thanks so much Meno (again) for all your help!!!     

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