Can't uninstall/reinstall

Author
solidterry
Max Output Level: -87 dBFS
  • Total Posts : 180
  • Joined: 2004/05/05 18:32:09
  • Status: offline
2012/08/24 02:18:11 (permalink)

Can't uninstall/reinstall

I'm trying to do a reinstall of SONAR X1 Expanded.  When I go to uninstall first I get an error message that reads:  File "C:\ProgramFiles\Cakewalk\SONARX1Producer\unins000.dat" does not exist.  Cannot uninstall. 
 
The same thing happens when I go to Control Panel-Add/Remove Programs to try to uninstall. 
 
Then if I try to install SONAR Expanded X1e without uninstalling, I get an error message that reads:  Cannot locate the required version of the program on this system.  Please install the correct version of the program to use this patch.
 
I don't get it.  I have SONAR Expanded X1d, build number 535 on my computer.  Why am I having these issues?

SONAR X1 Producer Expanded; Windows XP Professional 2.66GHz Quad-Core Intel Core2; 4GB DDR-2-800 (4X1GB); Cakewalk UA-101 24-bit sound card; M-Audio Axiom 25 MIDI controller.  Hear my musings at www.tributerry.com
#1

6 Replies Related Threads

    Bristol_Jonesey
    Max Output Level: 0 dBFS
    • Total Posts : 16775
    • Joined: 2007/10/08 15:41:17
    • Location: Bristol, UK
    • Status: offline
    Re:Can't uninstall/reinstall 2012/08/24 05:49:31 (permalink)
    It seems like you're trying to install Expanded on top of X1d - if this is the case then t won't work. Expanded needs to be installed on top of X1c, then you install X1d.

    But build 535 is the most up to date build, so nothing you do will install over that.

    Why are you trying to uninstall?

    CbB, Platinum, 64 bit throughout
    Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
    #2
    solidterry
    Max Output Level: -87 dBFS
    • Total Posts : 180
    • Joined: 2004/05/05 18:32:09
    • Status: offline
    Re:Can't uninstall/reinstall 2012/08/24 13:46:52 (permalink)
    Thanks Bristol.  My Cakewalk Content folder is empty for some reason, so there's no loops, etc. to drag from the media browser.  I was going to reinstall in an effort to get that stuff back. 

    SONAR X1 Producer Expanded; Windows XP Professional 2.66GHz Quad-Core Intel Core2; 4GB DDR-2-800 (4X1GB); Cakewalk UA-101 24-bit sound card; M-Audio Axiom 25 MIDI controller.  Hear my musings at www.tributerry.com
    #3
    CJaysMusic
    Max Output Level: 0 dBFS
    • Total Posts : 30423
    • Joined: 2006/10/28 01:51:41
    • Location: Miami - Fort Lauderdale - Davie
    • Status: offline
    Re:Can't uninstall/reinstall 2012/08/24 23:00:51 (permalink)
    Then just do a custom instal for your missing loops. There Is no need to reinstall the entire program just for some content.

    CJ

    www.audio-mastering-mixing.com - A Professional Worldwide Audio Mixing & Mastering Studio, Providing Online And Attended Sessions. We also do TV commercials, Radio spots & spoken word books
    Audio Blog
    #4
    solidterry
    Max Output Level: -87 dBFS
    • Total Posts : 180
    • Joined: 2004/05/05 18:32:09
    • Status: offline
    Re:Can't uninstall/reinstall 2012/08/25 14:33:34 (permalink)
    Thanks for your input, CJ.  Yeah, that's what I thought, too.  But when I tried it, by either uninstalling first or not uninstalling first, I ran into the error messages in my original post.  It might be that I used the wrong order, as Bristol suggested.  I spoke with tech support on the phone yesterday and told them what my issue is with the missing content, and they recommended I do a full reinstall.  So I'm in the process of doing that.  Maybe it'll be a good thing in that it'll solve another problem or two. 
    post edited by solidterry - 2012/08/26 20:30:03

    SONAR X1 Producer Expanded; Windows XP Professional 2.66GHz Quad-Core Intel Core2; 4GB DDR-2-800 (4X1GB); Cakewalk UA-101 24-bit sound card; M-Audio Axiom 25 MIDI controller.  Hear my musings at www.tributerry.com
    #5
    Bristol_Jonesey
    Max Output Level: 0 dBFS
    • Total Posts : 16775
    • Joined: 2007/10/08 15:41:17
    • Location: Bristol, UK
    • Status: offline
    Re:Can't uninstall/reinstall 2012/08/26 04:35:21 (permalink)
    Make sure you do a FULL reinstall, meaning you have to delete a couple of important Registry Keys

    If you don't know the exact procedure, let me know

    CbB, Platinum, 64 bit throughout
    Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
    #6
    solidterry
    Max Output Level: -87 dBFS
    • Total Posts : 180
    • Joined: 2004/05/05 18:32:09
    • Status: offline
    Re:Can't uninstall/reinstall 2012/08/26 20:28:49 (permalink)
    Thanks, bro!  I did the full reinstall with the registry key deletions as directed by Cakewalk and so far everything seems to be working well now. 

    SONAR X1 Producer Expanded; Windows XP Professional 2.66GHz Quad-Core Intel Core2; 4GB DDR-2-800 (4X1GB); Cakewalk UA-101 24-bit sound card; M-Audio Axiom 25 MIDI controller.  Hear my musings at www.tributerry.com
    #7
    Jump to:
    © 2025 APG vNext Commercial Version 5.1