X1a update will not install!

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2012/10/16 22:07:28 (permalink)

X1a update will not install!

I installed Sonar x1 (Build 184) today, registered, played with it, and later went to the updates page. Tried to install Update x1a and received the notice: "Cannot locate the required version of the program on this system...."

I Googled the sentence and only found two threads pertaining to the situation. Tried all of their suggestions to no avail. I tried installing X1a, X1b, and X1c and all get the same notice.

Sonar X1 is installed on my D: drive and runs fairly well (with one crash so far). I tried installing the updates from the D; drive as well as the C: drive but always the same thing.

Any help on this would be greatly appreciated.

Thank you.

-Jeff-

PS I still have Sonar Home Studio 6 installed as well.

Windows 7 x64 / 8G RAM / AMD 6-core / M-Audio Fast Track USB / Sonar X1

<a href="http://www.jeffhowell.com/"><font size="2"><b>JeffHowell.com</b></font></a>
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    Mystic38
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    Re:X1a update will not install! 2012/10/16 22:13:02 (permalink)
    x1c is a cumulative update..you dont need either x1a or x1b

    HPE-580T with i7-950, 8G, 1.5T, ATI6850, Win7/64, Motu 828 III Hybrid, Motu Midi Express, Sonar Platinum, Komplete 9, Ableton Live 9 & Push 2, Melodyne Editor and other stuff, KRK VXT8 Monitors
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    #2
    Person
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    Re:X1a update will not install! 2012/10/16 22:16:20 (permalink)
    Yes, Thanks, I tried that as well and receive the same message.

    Frustrating.
    #3
    JonD
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    Re:X1a update will not install! 2012/10/16 22:23:37 (permalink)
    So, you have it installed on your D: drive? 
     
    Not a good idea.  And obviously, that's the problem.  
     
    Why there and not the C: drive?
     

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    #4
    Mystic38
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    Re:X1a update will not install! 2012/10/16 22:26:13 (permalink)
    JonD


    So, you have it installed on your D: drive? 
     
    Not a good idea.  And obviously, that's the problem.  
     
    Why there and not the C: drive?
     

    i read to quick and focussed on the x1a part..lol
     
    .. so a +1 here...  i would rephrase and say "i dont care why you have sonar on the D drive".. dont. put it on C drive... you are asking for trouble if you do not simply allow programs to use the default path...

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    #5
    Person
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    Re:X1a update will not install! 2012/10/16 22:37:17 (permalink)
    I put most of my programs on the D: drive because my C: drive is an SSD and it only has about 40G left on it out of 100G.

    Everything else has run well on it (the D: drive) but if you think that's the problem, I'll certainly give reinstalling on the C: drive a try.

    Thanks.

    -Jeff-
    post edited by Person - 2012/10/16 22:47:20
    #6
    Bristol_Jonesey
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    Re:X1a update will not install! 2012/10/17 04:13:02 (permalink)
    Make sure you COMPLETELY remove X1 before reinstalling it on your C drive.

    Also, make sure you read the install instructions and make damned sure you've got your plugins & sample data loading to the correct drive.

    Also, read this on removal of X1:

    http://forum.cakewalk.com...mpage=1&print=true

    CbB, Platinum, 64 bit throughout
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    #7
    Person
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    Re:X1a update will not install! 2012/10/17 09:54:03 (permalink)
     Thank you all. I do appreciate it. I'll give it a shot

    -Jeff-
    #8
    Mesh
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    Re:X1a update will not install! 2012/10/17 11:22:29 (permalink)
    Person


    I put most of my programs on the D: drive because my C: drive is an SSD and it only has about 40G left on it out of 100G.

    Everything else has run well on it (the D: drive) but if you think that's the problem, I'll certainly give reinstalling on the C: drive a try.

    Thanks.

    -Jeff-

    Hi Jeff,
    Just my 2 cents.....
     
    Since you have an SSD drive (C: Drive) and none of the synths in Sonar have any streaming samples, why not keep all your software programs/VST's on the SSD drive and your projects/samples on the D: Drive?
     
    Ideally, you'd benefit from having a 3rd drive for sample content. 
    Something like:
     
    C: all you software programs
    D: Sonar projects
    E: sample libraries
     

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    #9
    Bristol_Jonesey
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    Re:X1a update will not install! 2012/10/18 05:36:39 (permalink)
    That's the recommended solution Mesh, without a doubt.

    CbB, Platinum, 64 bit throughout
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    Re:X1a update will not install! 2012/10/18 15:42:42 (permalink)
     I talked to Cakewalk Technical support today (via phone) and the tech didn't seem to have a problem with X1 being installed on the D: drive. But (on the other hand), he couldn't tell me why the error was happening. So, I've got that going for me.

    As Sherlock Holmes used to say, "It's the C: drive, my dear Watson, the C: drive."

    Thanks again to all of you.

    Take care.

    -Jeff-
    #11
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