I’m seriously suggesting this!

Personally, I'll pass on this. I'm satisfied with X2 as it is. 

Maybe you should limit the letter to all the disgruntled users only. 

Due to the nature of development itself, prioritization forces, market forces, testing complexities, and a whole bunch of other stuff, I do not myself believe that any other way than bringing up and dealing with issues on an individual basis would ever work.

I therefore would respectfully decline to participate in any grouping of issues into some singularly-presented letter.

If you look at the types of errors reported thus far for X2, there are really not so many 'really big show stoppers' out there, and I would imagine that the development/testing cycle as already in place is almost certainly deep in the process of review/development/testing to resolve.

Bob Bone

So...

I have been assuming that this is a Cakewalk support forum i.e. a forum provided by Cakewalk to encourage users to solve other users' problems so that they will not have to hire a bunch of people in the Philippines or India to answer the phones and suggest the obvious, and not as the OP apparently believes a place where users should congregate to support Cakewalk in making Sonar the number one DAW on the market. I agree that there is a great deal of carping about the failings of the product. Those could be very useful to someone investigating which DAW they want to buy, but CW has repeatedly said that they do not routinely visit these forums to search out bug reports or feature requests, for both of which they have official forms.

Bugs that affect only a few users (as opposed to those that affect all users) are the essence of this model. Cakewalk has little motivation and no resources for dealing with those problems. If someone has found a kludge or workaround after spending hours under the hood, and can make that public to help fellow sufferers, that is golden.

As for the family model, well I have a family, and I am none too happy about that. Talk about bugs and incompatibilities. Clearly the quality control in that area of life is even less effective. The constant squabbles, feuds, venting and name-calling on this forum does, however indicate that there is far more we have in common with a family than we realize.

slartabartfast

As for the family model, well I have a family, and I am none too happy about that. Talk about bugs and incompatibilities. Clearly the quality control in that area of life is even less effective. The constant squabbles, feuds, venting and name-calling on this forum does, however indicate that there is far more we have in common with a family than we realize.

That's very true.

Myself for example, I say things here that I would never say to a stranger. Even though I've never actually met anyone from these forums, I spend so much time here, I feel like I know most of you. And that familiarity, even though it's text based, makes me feel like I can say anything.

Maybe I shouldn't let myself feel that comfortable though?

I dunno.

I've had heated discussions, and a few times all parties involved lost their cool, I've even been banned, I've joked around and the other party thought I was serious and they got really pissed when I wasn't serious at all and I sat here reading thinking WTF just happened (LOL), but I never felt I've personally attacked anyone. There is a certain line you don't cross whether you feel like you know people or not.

It's only happened on rare occasion here and I think the admin have done a good job at squelching that stuff out quickly.

Bub

slartabartfast

As for the family model, well I have a family, and I am none too happy about that. Talk about bugs and incompatibilities. Clearly the quality control in that area of life is even less effective. The constant squabbles, feuds, venting and name-calling on this forum does, however indicate that there is far more we have in common with a family than we realize.

That's very true.

Myself for example, I say things here that I would never say to a stranger. Even though I've never actually met anyone from these forums, I spend so much time here, I feel like I know most of you. And that familiarity, even though it's text based, makes me feel like I can say anything.

Maybe I shouldn't let myself feel that comfortable though?

I dunno.

I've had heated discussions, and a few times all parties involved lost their cool, I've even been banned, I've joked around and the other party thought I was serious and they got really pissed when I wasn't serious at all and I sat here reading thinking WTF just happened (LOL), but I never felt I've personally attacked anyone. There is a certain line you don't cross whether you feel like you know people or not.

It's only happened on rare occasion here and I think the admin have done a good job at squelching that stuff out quickly.

Sorry Bub but you have attacked me often.  Perhaps you forget. And no, not all of us loose our cool. 

GlennP
 
So what to do? My own business motto comes to mind.
        Q. How do you sell somebody something? 
        A. Find out what they want and sell it to them!

I certainly understand your sentiment, but keep in mind that X1/2 have pleased many (I am not one of those but I respect what it is to others).  Many users use a subset pf features available in the program and were always confused/turned off by the default mess that was Sonar interface in 8.5.3 and before, and perhaps never realized what a streamlined powerhouse it could become when customized. They simply wanted something very simplified for basic tracking, and who can blame them? Users with basic needs will also be much more willing to accept the mass of bugs that Sonar has had the last few rollouts (most DAWs are this way in this over competitive market) since if you don't use features like layers, etc. you won't find the biggest problems.
 
Bottom line is Cakewalk did listen to their market and "cleaned up" the interface. I think they destroyed it personally - I can still run circles around slow X1/2 with my custom menus and custom toolbars from Sonar 8.5.3, or using the custom mouse settings (smart tool), browser, tabview(multidock), layers(lanes), synth rack controls (FX chains almost) etc. that ALL were already there before X1 in one form or another.
 
The X series and Skylight is so far a rebranding and rebuild of old features with a couple minor new ones. It IS arguably easier to use without any effort out of the box. Its friendlier. More is defined for you and locked in place. Its sexier and packed with whiz bang plugins like Broverb and Pro this and Pro that. Like it or not, its the future for Cakewalk - its what the market wanted. People are digging it, and if it works for them then good for them and Cakewalk.
 
I can agree that I would like a dialog for those of us who feel the change of approach at Cakewalk is not the right one, but I see Cakewalk increasing fast rollouts with half baked features and more plugins because its what people want. it just kind of is what it is and as long as the core majority is happy all I can do is deal with it. 

Bub


Oh boy ... the thread died.

What did he say?

I can't see ... I have him blocked.

He was quite nice, considering.
 
You made it clear in the other thread that you like to be as rude/dismissive as possible, but don't want people to reply.
 
This you call avoiding "Tit for tat".
 
It's what us grown ups called taking responsibility for our actions.
 
Or conversation.
 
You feel the need to reply with puerile jibes, and say "I don't want to play anymore".
 
Fair enough, your choice, Blub      Boo hoo hoo.
 
You can block jb101 now, or bj101 as you so cleverly renamed me.  The fact that you went to the effort of changing my name throughout the quote says a lot about you..
 
I preferred your old avatar, it was so much more suitable.
 
I hope your music making experience improves soon.

piangio


Any frustration here. My 2nd album (as engineer) after X2 upgrade finished without any particular problem on win7 64bit. Due to the stability was necessary to perform a clean installation. Not yet perfect but very stable imho.

I am LOVING that music you posted!


Very nice.


Bob Bone