MOTU 828mk3 hybrid v1.0.1 firmware update issue

MOTU has a firmware update for the 828mk3 hybrid to v1.0.1
 
wonderful, ive been waiting for a firmware update, it's there if you need it

the updater isnt working for me, Windows 7 64-bit detects the MOTU, it always does, sound works, but the updater says it is not detected, ok so im thinking i must be doing something wrong with putting the MOTU into update mode

firewire is disconnected, usb connected, windows sees the MOTU, i hold the page knob in, i turn the MOTU on, ive tried releasing the knob when i see the boot version, ive tried keeping it down, but the updater app just doesnt detect it, ive 'run as admin', ive put it in XP SP3 mode, ive restarted of course, ive reset the MOTU to factory defaults, i just dont understand why this MOTU isnt being detected and im unable to update

is the 828mk3 supposed to indicate on the display that its in update mode?, because it doesnt

one thing... i have bare-bonesed this system, maybe a service that needs re-enabling?, 'shell hardware detection' is already enabled, along with 'plug and play', and MOTU_ZeroConfig as well, this system has been very stable as far as usage and updating

i do have another PC, fresh restore i suppose i could try the update from that after i install the MOTO audio, but ide kinda like to see it happen from my audio PC as it should, im hoping this is a simple fix, or a simple oversight on my part

anyone have any ideas what im missing here?, i'll call MOTU tech support if i have to but i dont remember if i registered this thing yet, oops my bad :-(

thanks