Fed Up with UVERSE...

In an attempt to codify all our "technology" onto one single bill we did a total "UVERSE" package about this time last year from ATT.  We have both cells, land line, internet and uverse tv all in one bundle.  I have several niggles with all of the services but in the last month or so I'm about to go postal with my internet download speeds.  I'm supposed to be getting 6 mbps.  And I do occasionally get up to 5.3 mbs...for maybe 20 or 30 seconds...randomly...followed by extended periods of speeds as low as 0.14...yes ZERO POINT FOURTEEN mbs!!  I didn't really realize this had been happening so long as we'd been traveling over thanksgiving.  But I've been taking advantage of many of the end of year sales folks are having and in the last week have been trying to download my various "gigabytes" of purchases.  No go.  I've had to resort to downloading them on my office computer and bringing them home on a USB stick.  It's so bad that now I can't watch YouTube videos on the studio computer.  Luckily I'm on a 1 year contract with ATT and can move my services.  Looks like I'll be visiting the ATT store over the holidays to give them a little xmas "cheer".  Sheesh.
 

Cable internet was once thought of as "throughput sharing" with the people in your "vicinity". Sounds like that may be happening.

Sheesh...  My cable internet hasn't been down since 3:30am today! 

(It was down, supposedly for "maintenance," for half-an-hour - most of which I spent on the phone with them trying to find out what's going on!  Remember I was working on a website all night and WANTED my internet up...)

Hey, ol'Pal.
You might want to try this.
Open your command screen, and run this line:
PING [your provider] -n 100.
In my case, that wound be   PING charter.com -n 100
If the result is significantly greater that 0%, there is probably a system issue, and ATT needs to check into it.
I use this test a lot when my customers have slow speeds and an otherwise good signal.

I hate AT&T, I really do...but I got that good 'ole GRANDFATHERED UNLIMITED DATA so I ain't going nowhere! I know, I know...pathetic....

I've been using smartphones with internet access for a good 5 or 6 years now. And I have had it up to here with AT&T's connectivity. You'd think somewhere like Manhattan would be a good network right? After all they have millions of paying customers many of whom rely on good data connectivity to run their businesses or do their jobs. Well there are still huge areas of the city where I can't download any data at all (even though my phone says it's connected and I have a good signal). And in the areas where I can, I'll load one page successfully then it'll just randomly decide to stop loading any more pages, and I have to disable the connection and connect again for it to work. I'm continually shouting at my phone in critical situations. 

Is there really any such thing as a good internet provider? I've had Time Warner Cable broadband for years and the download speeds are always up and down. Usually down. I've lost count of the number of times they've sent a technician round who says "yeah it's your modem...faulty modem...let me change that for you" and then within a week the problem's back. 

Are you going through a router? Sometimes that can be the problem. A lot of people have malfunctioning routers, or routers that aren't set up properly, and they don't even know it.