Driver install problem for VS700C + VS700R

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didotea76
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2013/01/13 06:21:43 (permalink)

Driver install problem for VS700C + VS700R

Hello all,

We got a brand new VS700 set (console + I/O rack).
We have a new computer with Windows 7 64 bits + Service pack 1.

VS700 console firmware is 1.01.

I downloaded the Win 7 (64 bits) driver 2.0.1 from Cakewalk/Roland website.

The driver installation seems to run fine until it askes me for connecting the USB cable from VS700C to the computer.
So, I plug the cable and the USB led on the console lits.

Then, nothing happens.
I can only see VS-700C in the peripherals window on the computer.

The VS700 driver window does not change.
So in the end, I do not know what to do.

The computer has USB 2 and USB 3 ports, and I tried them all.

Is there anyone here that can suggest what to do ?

Many thanks in advance.
Best regards,
#1

5 Replies Related Threads
    garybrun
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    Re:Driver install problem for VS700C + VS700R 2013/01/13 06:32:59 (permalink)
    I have just bought my new V-Studio 700 complete set this week.
    I have installed all of the updates now... took some working out.
    Dont know why the unit isnt upgraded to latest firmwares when its shipped out.

    http://www.cakewalk.com/Support/kb/pages/vs700_installation.aspx

    I completed all of the stages here...

    Sonar Platinum 64bit, Win 10 64 bit, English,
    Intel Core i7 4960X @ 3.67GHz, ASRock Motherboard, 48GB DDR3 1600MHz, Nvidea NVS 510, Intel 750 1.2 SSD, 488GB SSD, 300GB SSD, 22TB in SATA
    Hardware: VS-700 set ASIO, Presonus RM32ai, Studio Live III 32, Studiolive 32R,  RME Fireface 800, Matrox MX02 Rack, Roland Integra 7, Roland A-88, Edirol R-4 Pro, Focusrite Liquid Channel x 2, Jomeek Studio Channel VC1Qcs, Ultra Dyne 9024, TD30KV, Komplete 9 Ultimate, Monitors: Focal TRIO6 BE, JBL Studio Monitor 4412, SE Monroe Egg 150, Avantone x 2.
    #2
    didotea76
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    Re:Driver install problem for VS700C + VS700R 2013/01/13 08:15:30 (permalink)
    thank you for the link.

    I downloaded driver v1 and installed it (after clean uninstall of the v2 driver and reboot of the computer)

    Installation of the driver is still locked on the screen asking for pluging the VS700 to the computer.
    When I plug USB, the led lits on the VS console and in the peripherals list of the computer, I can see VS700C with an exclamation tag.
    I go deeper into the VS700C details on Windows 7, it says that there's a device called UM-1 which has no driver. I do not understand...

    I put a screen copy below. I hope someone can help because I am locked - this is a brand new computer (i7 3770 3.4ghz with 16 GB DDR3 - 2 SDD 250 GB - Nvidia 560) - nothing installed yet on this computer, so even not the VS drivers....





    #3
    didotea76
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    Re:Driver install problem for VS700C + VS700R 2013/01/13 08:26:44 (permalink)
    ok.

    i feel a bit stupid... we noticed that 
    usb was not pluged into the right place on the VS set.... Now it's connected from VS700R (I/O) to computer, drivers fully installed. Software also.
    Regards,
    #4
    garybrun
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    Re:Driver install problem for VS700C + VS700R 2013/01/13 13:07:22 (permalink)
    Glad you got it all working.  :-)

    Sonar Platinum 64bit, Win 10 64 bit, English,
    Intel Core i7 4960X @ 3.67GHz, ASRock Motherboard, 48GB DDR3 1600MHz, Nvidea NVS 510, Intel 750 1.2 SSD, 488GB SSD, 300GB SSD, 22TB in SATA
    Hardware: VS-700 set ASIO, Presonus RM32ai, Studio Live III 32, Studiolive 32R,  RME Fireface 800, Matrox MX02 Rack, Roland Integra 7, Roland A-88, Edirol R-4 Pro, Focusrite Liquid Channel x 2, Jomeek Studio Channel VC1Qcs, Ultra Dyne 9024, TD30KV, Komplete 9 Ultimate, Monitors: Focal TRIO6 BE, JBL Studio Monitor 4412, SE Monroe Egg 150, Avantone x 2.
    #5
    Rob[at]Sound-Rehab
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    Re:Driver install problem for VS700C + VS700R 2013/01/13 16:28:00 (permalink)
    Glad to see that there are still people going for the VS-700 these days. It's a shame it doesn't come with the latest firmware installed.

    Anyway, welcome guys!

    There're usually a lot of helpful hands around in this forum, although it's gone quiet recently ... Some may have finally left, but I think the rest is busy working with X2a, now that the biggest showstoppers have been fixed

    GOOD TUNES LAST FOREVER
      +++   Visit the Rehab   +++
     
    DAW: Platinum/X3e, win10 64 bit, i7-3930K (6x3.2GHz), Asus Sabertooth X79, 32 GB DDR3 1600MHz, ATI HD 5450, 120 GB SSD OCZ Agility3, 2x 1TB WD HDD SATA 600
    Audio-Interface: 2x MOTU 1248 AVB, Focusrite OctoPre, (Roland Octa-Capture)   Control-Surface: VS-700C 
    VSTi: WAVES, NI K10u, FabFilter, IK, ... (too many really) 
    #6
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