Helpful ReplySonar X2 - problem with soft synths

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fluffydog
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2013/02/02 13:44:27 (permalink)

Sonar X2 - problem with soft synths

Hello, new to the forum here. I was wondering if anyone was having issues with opening and closing synths in the synth rack of X2 or X2a?
 
I have all working well in Sonar X1d and installed X2 recently. I can add synths in X2 no problem but when I turn the synth off and try to reconnect it, the RAM indicator in Sonar goes wild and crashes Sonar. This is not with any particular synth, they all seem to do it. If I leave them all running, it works fine. I like to turn synths off that I'm not using though.
 
I am using 32 bit and 64 bit synths in Sonar 64bit on a 64 bit PC. I have Sonar X1d also installed as 32 bit for opening older sessions. I'm only having this problem in X2, also after update to X2a
 
System: Intel Core i7-3930K CPU @ 3.20, 32 GB DDR3, Intel SSD 420 GB sys drive, 2 WD 2 TB SATA DRIVES. 3X MOTU 2408 Mk3
 
Thanks and please let me know if more info is required!
FD
--------
PS> Also noticing this behavior is the same with only one synth. Even the native Sl strings that comes with Sonar. I tested 32 bit synths alone and 64 bit ones. Same result. Crash if I turn off the synth and then turn it back on.
 
I'm wondering if it's related to having X1 installed first and then the automatic migration of settings causing X2 to act strange with VST synths. Not having this issue with plugs either. I tried the note about resetting the vst folder and rescanning.
Thanks
post edited by fluffydog - 2013/02/02 18:43:22
#1
tomixornot
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Re:Sonar X2 - problem with soft synths 2013/02/02 22:00:00 (permalink)

Edit : Just noticed your post count 1 - Welcome to the forum!
---------
Can you provide detail steps ?

I don't disconnect a soft synth and some random test did not produce any crashing.
post edited by tomixornot - 2013/02/02 22:07:41

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#2
stratman70
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Re:Sonar X2 - problem with soft synths 2013/02/02 22:34:13 (permalink)
First I have ever heard of that particular issue.Certainly isn't your system specs. But you list 3 Audio interfaces-do you mean they are synced and you use all three at once?
 
I think most here so not uninstall X1 when they go to X2-I didn't.
As Tom mentioned why would you turn them off?
 
32 GB ram and a zillion i\o- I don't see the need.
 
Anyway, I tried very hard to reproduce the issue but couldn't. Not much help, sorry.

 
 
#3
sharke
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Re:Sonar X2 - problem with soft synths 2013/02/02 22:46:36 (permalink)
I don't even use the synth rack anymore. The last time I tried to turn synths on and off and delete unused ones in the synth rack, my project became so corrupted that I ditched it and started again. I was getting crashes, and synths were just randomly reassigning themselves to the wrong tracks. 

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#4
noynekker
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Re:Sonar X2 - problem with soft synths 2013/02/02 23:12:34 (permalink)
If you're trying to turn off synths to save CPU, archiving the tracks will take them completely off the CPU load, then you can hide the archived track.

I've never seen the issue you're describing, but I don't turn on and off synths the same way you do, using the synth rack,
and I never use any 32 bit synths.

After I've inserted a synth, I bring it up by double-clicking the track icon. To take a synth offline, I archive the track.
Occasionally, if I want to purge a synth from the project, then I will go to the synth rack and delete it.

Have you tried turning on and off these synths in the synth rack with the audio engine turned off ? (the blue light in the controller bar)
This might indicate if it's something to do with your soundcard settings, possibly.




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#5
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/02 23:19:47 (permalink)
Thanks for replying everyone! I just hit reply on the last post here but speaking to everyone who posted.
 
It's true, I can probably afford the ram to just leave them all connected, but isn't it wierd I don't have the problem in X1d?
I'm creating a "Normal.template" that has all my synths inserted so I can just open one file and have everything ready to go. However if the synths are all turned on I have to wait for them to load each time I open Sonar. If they're turned off Sonar loads in a flash like always. I don't often need all the synths, just a few sometimes. I'd like to turn on the ones I need at the given time.
 
I have this same template created in X1 and it's great, turn synths off or on no problem. When I do it in X2, the ram goes nuts and the program gets unstable and crashes.
I just ran a test and installed X2 on my sons PC (BTW. everything windows 8 64 bit here) and the problem didn't appear. Mind you I was only testing with the synths that are included with sonar. He doesn't have any audio programs, but it seemed fine!
 
I have the feeling if I uninstalled all versions of Sonar and started again with X2 it would work, but that's a crazy amount of install time as I have many libraries/plugs etc. and if I uninstalled all the X1 elements I would have to re-configure and re-authorise all the VSTs i figure. Yipes!
As well, I'd like to keep X1 installed so I can save files that will open in Sonar 8.3. (long story)
 
Has anyone installed X2 on a machine with X1 also installed and had this problem? 
 
 
Thanks! 
#6
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/02 23:22:00 (permalink)
noynekker, thanks! I'll try to use archive to freeze the synth track and see if I have the problem. Great idea!
FD
#7
Splat
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Re:Sonar X2 - problem with soft synths 2013/02/02 23:39:00 (permalink)
I've had issues where project got corrupted when I renamed synths in the synth rack or moved them around. Leave them alone now.

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robert_e_bone
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Re:Sonar X2 - problem with soft synths 2013/02/03 08:55:45 (permalink)
Give this a try - rescan all of your plugins.  

Bob Bone


Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
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Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
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Bristol_Jonesey
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Re:Sonar X2 - problem with soft synths 2013/02/03 09:32:26 (permalink)
You don't need to archive tracks to take the plugs out of memory - just freeze the synth (not the track)

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#10
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/03 13:30:08 (permalink)
Thanks for the work-around ideas. I have scanned the VST directory several times, it finds everything as it normally does. 
 
Freezing synth doesn't cause the problem which is good. But you can only freeze a synth that has midi data recorded.
I just want to open a fresh Sonar file that loads up with all my various synths but not connected. I have this working beutifly in X1d. I've also never had a synth crash or cause problems from being enabled or disabled in any version of Sonar, so this is strange.
 
At the very least, I would consider this a bug that others may encounter. I mentioned I had tested this on my sons win 8 computer and the problem wasn't there. He has no other audio programs though. This problem happens when installing X2 on a system that already has an earlier Sonar version installed and configured. When you migrate your preferences, something goes wrong. I've tried various ways to install, where I don't allow it to migrate etc. but the problem still happens.
 
The X2a update also suggests "resetting" your VST directory and then rescanning it which causes some synths to not even open or act like they weren't installed.  
 
This is all being set up on a brand new machine, fresh win 8 etc. So the registry is in good shape.
I'm going to try a few other things but at this point it looks like I might have to wipe my machine clean of audio apps and start fresh with X2 to have this problem go away. It's unfortunate though as a lot of time was spent loading libraries etc.
 
I would just leave X1d on there as it's working perfectly but I want the new X2 features SO BAD!!! Some really great features in this version!
thanks  
 
 
 
#11
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/03 17:23:02 (permalink)
Quick update:
I created a system restore point, uninstalled all my versions of sonar - X1 32bit X1 64bit and X2a 64bit.
Then I killed all folders relating to sonar on C drive. I didn't go through the registry and delete anything however.
I reinstalled only X2a 64 bit. Of course it automatically found everything and was already set up, despite the fact that I killed all the folders.
Problem with the synth rack still there.
I sys restored back to where I was with all versions back again. Working as it was.
 
I guess if I try it again I'd need to dig deeper looking for Sonar files to remove so it's a clean install.
FD 
 
#12
gcolbert
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Re:Sonar X2 - problem with soft synths 2013/02/03 19:43:05 (permalink)
Hey FluffyDog,  Just what do you mean by turning off the synth from the synth rack?  Are you deleting it?  this is a new concept for me.  There were some changes made to the delete synth process from the synth rack in X1 from earlier behavior but I think that X2 is the same as X1.
 
Glen
#13
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/03 20:04:12 (permalink)
Hey Glen, not deleting the synth, turning it on or off. You can turn a synth on or off by right clicking on the synth dropdown and selecting "connect synth" or "disconnect synth". In version 8 and earlier the icon itself was the power button. (They should bring that one back! Less clicking!)
 
FD
#14
robert_e_bone
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Re:Sonar X2 - problem with soft synths 2013/02/03 20:20:03 (permalink)
I have tested several synths out, disconnecting and reconnecting them, and have no issues whatsoever when I do that.

Perhaps there is something else causing this to happen when you are doing this?

Bob Bone


Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
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gcolbert
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Re:Sonar X2 - problem with soft synths 2013/02/03 20:27:09 (permalink)
Thanks FD.  Always learning new things here.  Something new for me to play with.  This might be handy in my templates.
 
Glen
#16
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/03 20:53:49 (permalink)
 
The problem is resolved and is what I suspected (something odd in the way x2 migrates the older settings and vsts):
 
I first copied all my Vstplugins folders from the various cakewalk locations.
i did a screen shot of my vst scan paths as they would be removed after a clean install.
I then completely uninstalled all versions of Sonar. I used this method to remove important files left in the registry-in message #4 here:
http://forum.cakewalk.com/fb.ashx?m=2437977 
 
I rebooted and installed X2 with updates to X2a.
This time it didn't ask to migrate settings and also wanted to run the wave profiler test. I new this was a good sign as it would not be using the old settings that might have a problem.
 
After booting up Sonar I checked the synths that come with X2 and the problem I was having was gone! Now I would have to put back the old vst scan paths and rescan my vsts.
Everything showed up and loaded fine; plus, the problem was indeed gone. I could open and close synths in a flash without any RAM spikes etc.
 
I had one synth (Superior drummer) that loaded but can't find it's sounds which I'll deal with now. (Perhaps SD caused the problem? Probably not but worth jotting down)
 
In conclusion I can only assume the problem was related to X2 not migrating the settings properly from the earlier X1 install. If anyone else has this problem I hope something here might help.
 
Thank you everyone who chimed in!
FD
 
 
 
 
#17
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/03 21:20:18 (permalink)
 
PS. There are many good reasons to turn synths on or off:
 
- In my case, I am creating the default sonar template, when it loads, it has every synth I own inserted and ready to enable should I want to. The file loads in the same time it takes to open the regular default template. (a little less than one second..) When I need a synth, I simply enable it and off I go. Some synths like Kontakt may be running several different sounds which I don't want to be bounced together like they would be if I "froze" the synth. I simply bounce the sperate midi tracks down to audio as I want them laid out and turn off the synth until I need it again.  
 
*I could have my default template open sonar with all these synths connected, but it's a 14 second wait to open the program. Plus I might only wish to use one of the synths so it's not worth waiting for.
 
Also. when you have 100 + audio tracks, a video file playing, a zillion plugins and synths, it makes sense to turn things off that you aren't using. Even if you have a ton of ram... musicians usually tend to try to max out whatever they have right? lol
 
FD
 
 
 
 
 
 
#18
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/03 21:48:27 (permalink)
Hey Robert, did you migrate from X1 to X2? Just wondering if that's part of the issue.
FD
#19
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/03 23:16:07 (permalink)
Okay... more to the story...
As I configure my new install I realize I get the problem back when I change the default wdm drivers to Asio drivers.
So I system restore back to when I had all versions installed and switch the driver to Wdm/ks in X2 and the problem goes away!
 
But, obviously I want to use Asio... hmmm
 
Is it possible I need to install the Motu soundcard's 32 bit driver? I only installed the 64 bit windows driver. Is it possible I need both because I'm using some 32 bit synths?
 
Still, don't have the problem in X1 so probably not the reason...
Asio?
Tricky one...
 
#20
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/04 00:03:16 (permalink)
 
So, at this point I believe the problem does relate to the Asio driver.... is everyone that hasn't had this problem using asio drivers?
 
 
 
#21
robert_e_bone
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Re:Sonar X2 - problem with soft synths 2013/02/04 09:13:52 (permalink)
I use ASIO drivers on my Presonus Audiobox 1818 VSL, and do not have this problem at all, despite several (8) different combinations of loaded synths and connecting/disconnecting them.

I had X1d and X2 running at the same time, but am now using X2a exclusively, since I am not having any crashes.  X1 was completely removed from my system, including registry keys and application data folders, etc.

Bob Bone


Wisdom is a giant accumulation of "DOH!"
 
Sonar: Platinum (x64), X3 (x64) 
Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
#22
fluffydog
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Re:Sonar X2 - problem with soft synths 2013/02/04 11:01:02 (permalink) ☄ Helpful
 
Thanks for the info. This is strange indeed.
 
I've noticed that if I wait for a bit, Sonar doesn't go into a full crash. The ram goes wild for a bit, I hit play, it freezes but then goes normal after maybe 10 seconds. It doesn't do this with another driver selected, just asio.
 
I had tested this on my sons machine and it was fine but he doesn't have a pro sound card so asio wouldn't even be available. If there was some way I could get the asio drivers turned on in his machine I might be able to see if the problem occurs. If it doesn't, I would know if there's something wacky on my machine or if this is a true bug.
 
It's like it's going into some loop when you try to enable a synth, the ram goes from 4% up to 35%, it shows an audio drop out message, I click ok, sonar freezes, I hit play, wait about 10 seconds, then everything goes back to normal. In X1 it just instantly turns on or off.
 
I must not give up! (sob...sob)
 
 
#23
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