X2a install issue

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blindguitar
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2013/02/18 17:21:43 (permalink)

X2a install issue

Greetings,
When installing the X2 update (a), everything starts to install and then a window pops up that says something in regards to "Microsoft Visual C++ 2012" and then it just stays there. I have killed the freeze, would reboot and..try again. Same thing each time.

Anyone know what is going on?
Thanks,

#1

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    Splat
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    Re:X2a install issue 2013/02/18 17:29:19 (permalink)
    Please check my footer, ideally we should know whether you are using 64 bit or 32 bit, and what operating system you are using. You should be using Windows 7 or Windows 8. You may try to download your sonar package again...

    Cheers...

    Alex

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

    Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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    Beepster
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    Re:X2a install issue 2013/02/18 17:31:58 (permalink)
    Here is a link to the install instructions (scroll to the bottom of the page)

    http://www.cakewalk.com/s...reader.aspx/2007013301

    It is also possible the download was corrupted. If you used Internet Explorer to download it try Firefox or Chrome instead as they have integrated download managers or if you must use IE download and install a separate download manager (I think the popular one is FreeDownloadManager).

      If it continues to cause problems call support and they'll hook you up. 1-888-CAKEWALK

    Cheers and good luck. 
    #3
    blindguitar
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    Re:X2a install issue 2013/02/18 17:32:32 (permalink)
    Yup, sorry.
    Win 7, 64 bit.
    #4
    Bristol_Jonesey
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    Re:X2a install issue 2013/02/19 04:02:27 (permalink)
    blindguitar


    Greetings,
    When installing the X2 update (a), everything starts to install and then a window pops up that says something in regards to "Microsoft Visual C++ 2012" and then it just stays there. I have killed the freeze, would reboot and..try again. Same thing each time.

    Anyone know what is going on?
    Thanks,


    This happened to me once.

    What happened was, there was another window hidden behind the Sonar installation Window waiting for a prompt, so it looked as though nothing was happening. In reality, it was waiting for me to click continue.

    CbB, Platinum, 64 bit throughout
    Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
    #5
    robert_e_bone
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    Re:X2a install issue 2013/02/19 08:56:09 (permalink)
    Your Windows should be brought up to current maintenance levels - at LEAST Service Pack 1, prior to installation of X2a.

    Beginning with the X2a release, there is a minimum level of maintenance required for Windows 7, and that is that you must have Service Pack 1 installed.  Sonar X2a is reliant on redistributable C++ files that are part of the Service Pack 1 update for Windows.

    So, try getting all of the Windows maintenance done, then do your X2a install.

    Bob Bone


    Wisdom is a giant accumulation of "DOH!"
     
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    #6
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