Where is my registration code?

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Daylaa
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2013/03/05 05:58:18 (permalink)

Where is my registration code?

Hi guys,

I'm going to be migrating to a new PC soon. 
I currently use Home Studio 7XL and I want to install it again on my new PC.
I also intend to then upgrade to SONAR X2.

I am just trying to get organised - I can find my serial code for 7XL (CSHX-7.00 etc) but I can't find my registration code...
I have completely forgotten the process as it was so long ago - surely I registered it, right? I would have been required to, right?

I have just tried to find out my registration code using Cakewalk's online help - I entered my serial number but when I hit return it said 'we could not find your registration code...'

Will I need a registration code to install 7XL on my new machine? Or will I just need the Serial number?

I definitely still have a Cakewalk account - I've just logged on it. I can see my registered products (Z3TA etc...) but I can't actually see 'Sonar Home Studio 7XL'.... I'm being dumb - but could someone point out to me WHERE I'm being dumb?

Many thanks,
Dave

Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
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I am 'I Woke a Giant' Hear my stuff at:
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    57Gregy
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    Re:Where is my registration code? 2013/03/05 10:02:26 (permalink)
    You will need the reg. code or the software won't work for long.
    You log into your store account and look for My Registrations. I think. The codes should be there as well as any download links for stuff you got that way.
    Did you use a different email address when you registered SHS 7?

    Greg 
    I am selling my MIM Fender Stratocaster HSS, red and black. PM for more details.

    Music Creator 2003, MC Pro 24, SONAR Home Studio 6 XL, SONAR  X3e, CbB, Focusrite Saffire, not enough space.
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    #2
    RobertB
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    Re:Where is my registration code? 2013/03/05 11:42:52 (permalink)
    That's what I was thinking, Greg. It may be tied to a different email address.
    It's also possible that the SHS7 information didn't get carried forward when the account page was updated.
    I've seen mine go through some changes, and for a while the registration code for SHS4 was missing. Now it shows again.
    I haven't had any go missing entirely, though.
    Dave, you'll probably need to contact customer support on this one.

    My Soundclick Page
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    Shimozu-Kushiari or Bob
    #3
    chuckebaby
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    Re:Where is my registration code? 2013/03/05 11:50:43 (permalink)
    a phone call buddy,  :( sorry to hear.

    i know mine is in my acount so yours should be too.
    but im afraid as these good gentlemen above had stated.call support.
    as a matter of fact im not even sure why i posted this responce,the above reply's were affiecient.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
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    #4
    Daylaa
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    Re:Where is my registration code? 2013/03/20 14:35:02 (permalink)
    Ok - I've found my registration code - you are quite right, it is in an email I received in my OLD email account.

    However, I have since changed my email address and now to log into my Cakewalk account requires my NEW email address.

    Does anyone know how I can make my registration appear in my Cakewalk account?? 



    Sonar X3 Producer
    Rain Computer's Nimbus Z2 I7 Processor
    32GB RAM
    Windows 7 Pro
    Solid State HD
    M Audio Audiophile 192
    M Audio Studiophile BX5a Deluxe's
    Edirol PCR 500
    Melodyne
    3 External HDrvs

    I am 'I Woke a Giant' Hear my stuff at:
    https://soundcloud.com/i-woke-a-giant
    #5
    Daylaa
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    Re:Where is my registration code? 2013/03/22 06:20:37 (permalink)
    RESOLVED: 

    Emailed Cakewalk and they merged the information from my old email address onto my new one so now my registration appears in my account.

    Thanks

    Sonar X3 Producer
    Rain Computer's Nimbus Z2 I7 Processor
    32GB RAM
    Windows 7 Pro
    Solid State HD
    M Audio Audiophile 192
    M Audio Studiophile BX5a Deluxe's
    Edirol PCR 500
    Melodyne
    3 External HDrvs

    I am 'I Woke a Giant' Hear my stuff at:
    https://soundcloud.com/i-woke-a-giant
    #6
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