encanti
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Z3ta+2 broke suddenly... reg code on startup / complete silence
This is a mega SOS!
*backstory* I tried to boot my Macbook Pro laptop's hard drive OSX 10.7 operating system using a desktop G5 as a host, just to test processing speeds, and when I opened one of my live sets, Z3ta+2 asked to re-enter my registration code. Kind of weird.
Since then, in a normal laptop boot, Z3ta+2 has asked me to enter my registration code every single time I open it in a new session. Suddenly it just stopped making sounds after.
When I first open Z3ta+2, it asks me to enter my reg code again, and afterwards it will play sound for that one track. Any iteration of Z3ta+2 will be completely silent after that until I re-open Live and re-enter the registration code. It's almost as if I'm entering the code, and it's acting like I'm unregistered anyway.
This happens with Live 9 and Live 8. I've repaired permissions, and I've followed instructions to completely wipe out Z3ta+2 and then re-installed. Nothing changed.
Z3ta+2 is the backbone synth of my music, and all of my music is broken until I can get this back online. It would suck to have to reinstall my OS or something. Please help me fix or diagnose this truly troubling situation :-/
Thanks,
-Ben Encanti
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encanti
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Re:Z3ta+2 broke suddenly... reg code on startup / complete silence
2013/04/21 05:39:25
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Just an update: Josh at Cakewalked helped me out!
All I had to do was find my User/Library (which is hidden by default on Mac OSX, bah!) and delete the Cakewalk P.lists from my audio preferences /by host folder.
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MarcoScherer
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Re:Z3ta+2 broke suddenly... reg code on startup / complete silence
2014/06/06 18:21:27
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Have the same problem with registering Zeta 2. Got my serial number + registration key but Zeta keeps asking for the number everytime I startup the plugin. Deleting the .plist file didn't help.
Any more suggestions?
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baifanmusic
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/06 15:06:01
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Same problem!!
post edited by baifanmusic - 2015/02/06 15:29:32
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scook
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/06 15:17:53
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Rain
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/06 15:53:18
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I put it a ticket yesterday and had a reply first thing this morning. Known issue. The gentlemen at Cakewalk are working on a fix.
TCB - Tea, Cats, Books...
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Krooked Drivers
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/11 00:00:31
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Just updated to OS X Yosemite 10.10.2 and having the same problem. Everything is silent. Anyone else on that operating system having any luck? Have about 8 album tracks that are useless without this problem getting fixed :-0
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LaurentGratacos
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/21 08:58:40
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Same problem!! Somebody received something to fix it ?
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Paul P
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/21 09:55:16
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LaurentGratacos
Same problem!! Somebody received something to fix it ?
I think I saw somewhere the suggestion to roll back the offending update until a fix becomes available.
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clickglue
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/22 04:37:34
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Krooked Drivers
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/22 19:30:57
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Talked to Tech support last week and they said they are aware of the problem and working on a fix. It has something to do with the security update from mavericks to yosemite. If you have not upgraded to yosemite don't do it yet! If you have, it seems the only solution is to wait until they have a fix or someone go back in your time machine to a time in history before the update, but your progress will only reflect what was done up until that date in time.
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Rain
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/24 18:59:51
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Odd, as I have the same problem on Mavericks - and I don't plan on upgrading to Yosemite. Ever.
TCB - Tea, Cats, Books...
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Raskòlnikov
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/02/25 13:51:13
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Krooked… I 've got mountain lion system (security upgrade 27 january 2015) and I've got the same problem of you… Tech support have told me the same things of yours… the problem is … but if a software has problems...why don't they stop the sales until they'll fix it??? It is not so honest to sell something that does not work
post edited by Raskòlnikov - 2015/02/25 14:38:16
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Raskòlnikov
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/02 05:05:29
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so… I'm eager to look for the upgrade… I need Z3TA+2, the sooner, the better
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Raskòlnikov
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/02 05:06:32
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Is there anyone that knows if there's something new about???
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The Darkwalker
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/02 18:46:41
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same issue here on mountain lion....
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MUSE
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/08 12:23:28
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Same issue on Mavericks. Seems to be related to the last security update, not possible to roll that back.
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MUSE
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/10 05:34:15
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Not happy with being told by support that the fix could take weeks and they can't supply a timeline. Doesn't make it sound like a huge priority. Why should it take so long?
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linodtown
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/10 13:12:32
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 ..... Please Cakewalk hurry up!!!
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maurice29
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/11 06:28:47
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Does Cakewalk read this forum??
I also have contacted the support desk 4 weeks ago. got the same answer a few weeks ago. I contacted the support desk again last week.... the answer ive got is " we can give you a refund because you bought the product within 30 days from now "
SEROUSLY.... i do not contact the support desk to get my money back but to get a fix so i can use the plugin. Apparently the priority of a fix is way ahead i guess. it is to bad because to restore your imac to before the security update is in most working studios not possible because if you are a musician and earn your money with it, the work that has been taken place after the update is lost then and i guess that is not a good plan.....
I agree with the fact that it is not fair to sell this product when it is not working in maverichs, yosemite etc. Why no be honest so the customer can wait to buy when your fix has been taken place.
Today there is a new security update for Mavericks from Apple........ shall i install it or wait for a year so cakewalk defeniately have the time to work on a fix for the first security update....
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Aliraza183
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/11 08:43:59
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I fully support this request and hope that this functionality will be re-implemented very quickly.???
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zaknotzak
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/03/19 14:14:46
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I just called Cakewalk customer service and requested (and was granted) a full refund for the Z3TA+2.
I suggest everyone who has purchased the Z3TA+2 software call the Cakewalk customer service line (1-866-522-6855) and do the same. They don't seem to give a damn about addressing this issue with any kind of haste so this is unfortunately the only way we can let them know that we are not happy.
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Dean Capper
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/04/07 10:31:53
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Another thread was updated, but just to make sure people are aware here, a fix for this problem has been released in the Z3TA+ 2.1.2 update. Please download it from the Products list of your Cakewalk account. Unfortunately this took longer than expected to finish, I apologize for the delay.
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Paul P
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/04/07 12:31:45
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And take a look at the sticky at the top of this forum for compensation.
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mikaelbystrom
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Re: Z3ta+2 broke suddenly... reg code on startup / complete silence
2015/04/24 16:24:18
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Dean Capper [Cakewalk]
was updated, but just to make sure people are aware here, a fix for this problem has been released in the . Please download it from the Products list of your Cakewalk account.
Unfortunately this took longer than expected to finish, I apologize for the delay.
I still have this problem or something similiar on OS X 10.9 Mavericks with a clean install of 2.1.2 (As far as I can tell I cleaned out). I added my product key manually to the Z3TA+ 2 plist, which included converting from binary to XML and back. Z3TA+ 2 is running without issues, but I'm worried that I'm on demo time without knowing it. Putting the system clock forward a couple of years didn't change anything, but I don't know if that means anything. Besides this issue I'm very happy with Z3TA+ 2.
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