Problem with the X2 Problem Reporter.

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LJB
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2013/05/14 06:35:20 (permalink)

Problem with the X2 Problem Reporter.

So how does one report a problem when the problem reporter reports that it has encountered a problem? Hehehe.

Ludwig Bouwer, One Big Room Studios.
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Cakewalk
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#1

5 Replies Related Threads

    jrom
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    Re:Problem with the X2 Problem Reporter. 2013/05/14 06:43:23 (permalink)
     
    I don`t believe I have ever managed to send a report.  
    #2
    chuckebaby
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    Re:Problem with the X2 Problem Reporter. 2013/05/14 07:26:11 (permalink)
    when you click yes, a crash file is sent to cakewalk.
    I believe those are stored in your app data file/temp directory.

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    #3
    LJB
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    Re:Problem with the X2 Problem Reporter. 2013/05/14 07:53:14 (permalink)
    I have reported MANY MANY issues this way. However, despite the option that says "Keep me updated by email on this problem" or whatever, I have never gotten any emails back from it. Quite possibly the email goes to an email folder marked "Hopefully the user forgets about this soon" in the Bakers' kitchen somewhere..

    Of course, that was when the Problem reported was still reporting. Oh, how I miss the glory days..

    Ludwig Bouwer, One Big Room Studios.
    --------------------
    Cakewalk
    with all the trimmings / Win 10Pro 64 / Intel i7-7700 / Asus Prime Z270k / 16GB DDR4 / RME HDSP9652 / RME UFX / Black Lion Audio ADA8000 / ART MPA & ART Pro Channel / Focusrite Voicemaster Pro / Aphex 107

    Check out my work at www.onebigroom.co.za

    #4
    Shambler
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    Re:Problem with the X2 Problem Reporter. 2013/05/14 08:50:36 (permalink)
    The problem reporter always fails to send the crash log before 'encountering a problem' itself!

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    #5
    gcolbert
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    Re:Problem with the X2 Problem Reporter. 2013/05/14 20:31:14 (permalink)
    I have sent several dump files this way and gotten acknowledgement emails back.  Things do seem to freeze up a bit while the dump file is created.  I wonder if possibly tou are canceling the task while it is creating the dump file?
    #6
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