parco
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Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
When I started to load one of the Waves plugins, Sonar x2a suddenly crashed down and showed these dialogs:   Please fix it as soon as possible!! 
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mudgel
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 00:39:00
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Have you submitted a bug report? There is nothing that users of a peer to peer forum can do to eliminate bugs.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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sharke
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 01:40:33
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This is not necessarily the fault of Sonar - I use Waves plugs all the time without it crashing.
Having said that, there are some ways in which Waves does not play well with Sonar. But these are generally related to the functionality of the plugs (especially their GUI's) within the DAW.
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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backwoods
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 02:15:25
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My Waves plugins work in X2. Not sure this meets the definition of "bug".
Have you been able to load the plugins previous to this crash?
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Kalle Rantaaho
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 02:16:38
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Yes, Parco. If it was a general bug nobody could use Waves plugs in SONAR, but as mentioned above, many people use them.
So it's something more specific. Submitting a bug report will point out the problems to CW, so it's worth doing.
Also, as mentioned above, what you write here on the forum doesn't go to CW personnel.
SONAR PE 8.5.3, Asus P5B, 2,4 Ghz Dual Core, 4 Gb RAM, GF 7300, EMU 1820, Bluetube Pre - Kontakt4, Ozone, Addictive Drums, PSP Mixpack2, Melda Creative Pack, Melodyne Plugin etc. The benefit of being a middle aged amateur is the low number of years of frustration ahead of you.
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parco
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 06:28:49
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backwoods
My Waves plugins work in X2. Not sure this meets the definition of "bug".
Have you been able to load the plugins previous to this crash?
Yup, but around crash 1 time in every 4 times loading plugins averagely.
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mauryw
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 07:18:04
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"there are some ways in which Waves does not play well with Sonar. But these are generally related to the functionality of the plugs (especially their GUI's) within the DAW."
When I add a Waves Plugin the GUI usually appears blank. When I close SONAR and reopen, the full GUI appears as it should. Still, even with X-Ray disabled, a new addition appears blank. No crashes, however. What is your work around for the Waves GUI interface appearing?
Larry Williams A process can not be understood by stopping it. One must flow with it and become one. SONAR Platinum x64, WIN 7 Pro x64, i5-2500K, z68 mobo, 8 Gb RAM, Roland Quad-Capture, 2 SSds, 3 SATA HDDs
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parco
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 08:47:24
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mauryw
"there are some ways in which Waves does not play well with Sonar. But these are generally related to the functionality of the plugs (especially their GUI's) within the DAW."
When I add a Waves Plugin the GUI usually appears blank. When I close SONAR and reopen, the full GUI appears as it should. Still, even with X-Ray disabled, a new addition appears blank. No crashes, however. What is your work around for the Waves GUI interface appearing?
nothing but just clicked the [+] in the FX module of a Sonar bus and added any Waves plugins into and then just crashed immediately. Actually seems no any GUI problems of Waves in Sonar to me. And I'm using Waves 9r11 already.
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bitflipper
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 09:34:54
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The error message shows the path to the minidump, which contains information about which module actually raised the error. Open a support ticket with CW and send them that file. They'll be able to analyze it and perhaps tell you what's happening. Without looking at the dump, all one can glean from that message is that it was an access violation, which does indeed indicate a bug but it could be in the plugin, the Waves shell, SONAR, or the C++ runtime library. Only the minidump well tell.
 All else is in doubt, so this is the truth I cling to. My Stuff
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brconflict
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 11:34:15
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Waves knows about this issue on 64-Bit systems. It's usually related to the fact that when you install the Waves plugins, it may install both 32 and 64-bit plugins. Here's what happens:
WaveShell installs in your 64-Bit directory, hopefully.
The actual plug-in files will attempt to be installed in both the Program Files/VST and the Program Files (x86)/VST directories (or similar). You have to "hide" the 32-bit plug-ins from Sonar. If it sees them, it has a difficult time trying to do (something), and there isn't yet an actual fix for this. After hiding the 32-bit Waves plug-ins, you'll need to re-scan your plug-ins. You may even have to Reset all your Plug-Ins.
It's hit or miss after that, but if you call Waves Support, they can access your system and fix this for you. Hope this helps!!
Brian Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
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sharke
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 12:39:30
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mauryw
"there are some ways in which Waves does not play well with Sonar. But these are generally related to the functionality of the plugs (especially their GUI's) within the DAW."
When I add a Waves Plugin the GUI usually appears blank. When I close SONAR and reopen, the full GUI appears as it should. Still, even with X-Ray disabled, a new addition appears blank. No crashes, however. What is your work around for the Waves GUI interface appearing?
I don't have this problem with the GUI's, mine are related to certain Waves GUI controls being unresponsive and/or jumpy. The Super Taps delays are the worst. I actually contacted Waves and they were able to reproduce the problem and said that there does indeed appear to be issues with some Waves plugs and Sonar, and that they were going to contact Sonar to try to ascertain whose end the problem was on.
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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brconflict
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 12:48:44
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I have Waves plug-ins that have jumpy controls, as well. Mainly when I'm trying to maximize or minimize, a slider, like the Compression control on a Waves CLA Drum Signature plug-in, the control requires multiple movement actions to finally get it to be set to the lowest or highest setting. This issue is only when using Sonar (X1d/X2a 32 or 64-Bit). Wavelab 7 doesn't have this issue. However, I've just learned to live with it. Maybe I shouldn't.
Another issue is that Sonar tends to hold hostage the exact Waves version. So, if Waves decides to upgrade the version from, for example, 9.1 to 9.2, will fail in Sonar.
I sincerely wish Waves would dump the WaveShell approach and go back to single dll's.
Brian Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
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djoni
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/05 14:49:01
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I use waves plugins all the time and they work just fine.
The only bug I have with waves plugins is when I place then in between 2 uad plugins.
good luck.
joni
Ekaya Productions
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Skarda
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/06 07:54:37
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Yes, I had the same errors on Waves Silver bundle that I just purchased. I worked with both Cakewalk and Waves. Neither could get me up and running on it. They had me do a whole lot of things, even to the point of reinstalling my windows 7 in my I7 PC. everything was a bust. I have countless hours in this and neither seems to take responsibility that it could be their own issues. I googled the error and there are many users with that error. It does not seem to be on anyones priority list to pay attention to this as far as I could tell with the 6 or 7 people that I worked with for weeks. The blame was on my side. Oh Well, as long as it works on 95% of the PCs it's not a bug right? NOT!
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DW_Mike
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/06 10:16:06
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mauryw
"there are some ways in which Waves does not play well with Sonar. But these are generally related to the functionality of the plugs (especially their GUI's) within the DAW."
When I add a Waves Plugin the GUI usually appears blank. When I close SONAR and reopen, the full GUI appears as it should. Still, even with X-Ray disabled, a new addition appears blank. No crashes, however. What is your work around for the Waves GUI interface appearing?
When this happens just close the Waves GUI then reopen it from the FX Bin again. No need to close Sonar. Sometimes every so often the GUI just doesn't respond but I found that a close and reopen brings it back. I've never had to delete and reinsert the plug or close Sonar, just the blank window. Once I do this all other Waves inserted to the project from that point on open correctly. Mike
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/06 10:39:48
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If you want to send over the .dmp file I'll take a look at it and tell you if I can determine where the fault originated from. If it's on the Waves side though, best bet is to direct it to them. If it's on our side, I'll bug it up in our Fault Reporter system.
Your image suggests the file is located in your %appdata% folder.
Do this...
Open SONAR and then go to Help > About SONAR. From there, hold down the ALT key on your keyboard and click on the Legal... button. It will take you straight to your Minidumps folder. Grab the file named "test_06042013_225034.dmp".
As an aside, Waves has always been very upfront with us that a lot of crashing and graphical issues are a directing result of needing to update graphics card drivers because they use OpenGL. I'd always rule that out first.
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brconflict
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Re: Big Bug found in Sonar Producer x2a when any Waves plugins were loading!!
2013/06/06 15:23:29
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Ryan Munnis [Cakewalk]
As an aside, Waves has always been very upfront with us that a lot of crashing and graphical issues are a directing result of needing to update graphics card drivers because they use OpenGL. I'd always rule that out first.
Ryan, For me, Waves focused on the 32 vs 64-bit versions of the plugins as seen by Sonar as the most frequent cause. During my last troubleshooting session with them, they never brought up my Graphics card drivers, not that I don't already have the very latest. I'm not arguing this isn't a cause, but the fix in my case was to "hide" the 32-bit plugins from Sonar. That didn't 100% eliminate the crashes, but very significantly reduced them. Could we be facing two causes, that when put together improve the chances for a crash? Thanks!
Brian Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
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