MOTU Audio Express issues

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soens
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2013/06/23 02:34:07 (permalink)

MOTU Audio Express issues

Yep, I have one. A MOTU and an issue.
 
It works as advertised on Win XP-32 bit.
 
On Win 7-64 bit it will not work thru the MAIN outputs. There seems to be a driver conflict with Win 7. The MAIN outs show up in Playback Devices as "MOTU MAIN OUTS (1 and 2)" and the Test feature makes sound but no sound is produced from Sonar or Media Player. Headphone outs work fine.
 
After installing the updated drivers for it I now get sound from the MAIN outs, however, they appear in Playback Devices as "MOTU FW USB (5 and 6)"
or else they don't even show up at all. Yet there is sound.
 
I was on the phone for an hour with MOTU but they have not been able to resolve the issue.
 
So far I believe their drivers are not fully Win 7-64 bit compatible, since it has no issues in Win XP-32 bit.
 
Steve
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    Jim Roseberry
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    Re: MOTU Audio Express issues 2013/06/24 11:11:37 (permalink)
    Hi Steve,
     
    FWIW, That unit uses the same basic driver as the other MOTU USB/Hybrid units.
    So I doubt the driver itself is incompatible with Win7x64...
     
    What's your current sample-rate?
    If it's set to 44.1k, can you hear streaming audio from the internet?
     
    Also, make sure the unit isn't connected to a USB3 port.
     
     

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
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