Audio Dropouts - Unlikely Cause

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baudze
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2013/06/25 16:57:03 (permalink)

Audio Dropouts - Unlikely Cause

(Reposted from the legacy Sonar forum)
 
Here's some free advice, in case anyone else ever experiences the same issue I just had. After spending several months tuning X2 on my custom-built DAW, I ran stable for a while, but suddenly started experiencing audio dropouts about a month ago. CPU was not stressed (i7 3.0 Ghz) running at about 15% under load, RAM was plenty (12 GB) at 60% free even with 5 instances of Kontakt 5, Windows 8 OS with nothing but DAW software running, save for NOD32 which has a very light footprint.
 
I tried everything under the sun to try and resolve the issue - nothing. I finally concluded that I needed to swap out my 7400RPM audio drive and, though I intended to purchase a 10000RPM Raptor, I went and bought an SSD instead. While driving back, I noticed an audio dropout thread on a Cubase forum (of all places!) in which someone - after almost a year of debugging - realized that his USB-powered controller was the cause of his dropouts when the machine was over a given threshold of activity. I ran home to check and, sure enough, my Roland PCR800 power adapter was unplugged, which means the controller was sucking USB power instead. As soon as I plugged the power back in, dropouts were gone!
 
Note to the wise out there: Do NOT run USB-powered external gear on your DAW. You could get very unexpected results - including inexplicable audio dropouts!
post edited by baudze - 2013/07/02 12:13:34

Cakewalk by BandLab, Komplete 10 Ultimate
Windows 10 x64, Intel i7 28GB, 1TB HDD OS eSATA, 500GB SSD (VSTi), 500GB SSD (audio)
UAD-2 Duo, Slate Digital, Waves, McDSP
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#1

13 Replies Related Threads

    slartabartfast
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    Re: Audio Dropouts - Unlikely Cause 2013/06/25 21:18:04 (permalink)
    That tip may be useful to someone. Thanks.
     
    Even more useful would be knowing how you are able to drive and read the Cubase forum without losing control of your vehicle, and where and when you are driving, and what your vehicle looks like.
    #2
    robert_e_bone
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    Re: Audio Dropouts - Unlikely Cause 2013/06/25 22:01:01 (permalink)
    Now THAT's funny.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
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    #3
    baudze
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    Re: Audio Dropouts - Unlikely Cause 2013/06/26 11:30:07 (permalink)
    :-D

    Cakewalk by BandLab, Komplete 10 Ultimate
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    STinGA
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    Re: Audio Dropouts - Unlikely Cause 2013/06/28 07:45:15 (permalink)
    Well I don't want to count my chickens just yet, but, I have been having many problems with graphics and drop outs, I read this thread and decided to unplug my APRO 500.

    Voila - no problems with hanging screensets anymore and corresponding audio dropout.

    Early days yet, but you may have just inadvertently nailed my problem.

    Off to buy a 9v power supply for the APRO. I'm guessing my 450W PC power supply may not be man enough for my PC's needs.

    Hope this has it nailed.

    Thanks for the heads up!

    Win 8 x64
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    Roland TD-6KV
    #5
    baudze
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 12:11:32 (permalink)
    Glad to help, STinGa!

    Cakewalk by BandLab, Komplete 10 Ultimate
    Windows 10 x64, Intel i7 28GB, 1TB HDD OS eSATA, 500GB SSD (VSTi), 500GB SSD (audio)
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    Event Studio Precision 8
    #6
    robert_e_bone
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 12:15:29 (permalink)
    Yup - please post back to let us know if that helped you.  That knowledge being available may help some future dude or dudette with the same problem.  :)
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
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    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
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    #7
    riojazz
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 14:18:29 (permalink)
    If I understand the problem correctly, the tip is not quite this:  "Do NOT run USB-powered external gear on your DAW".  The tip is to connect an external power supply when you use such equipment (when possible).
     

    Software: Cakewalk by Bandlab; Adobe Audition; Band-in-A-Box audiophile; Izotope Ozone; Encore; Melodyne; Win 10 Pro, 64-bit.

    Hardware: Focusrite Scarlett 18i20 2nd; Roland Integra-7; TCE Finalizer; Presonus Central Station, Behringer X-Touch.  Home built i7 with 16 GB RAM, SSDs.
    #8
    robert_e_bone
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 14:34:26 (permalink)
    +1 to riojazz's comment.
     
    Bob Bone



    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #9
    baudze
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 14:38:09 (permalink)
    Most accurately (coz some devices could take batteries), "Do not power external devices via USB, on your DAW".  Yes, we're being a picky lot, aren't we?

    Cakewalk by BandLab, Komplete 10 Ultimate
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    #10
    bapu
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 14:40:28 (permalink)
    riojazz
    If I understand the problem correctly, the tip is not quite this:  "Do NOT run USB-powered external gear on your DAW".  The tip is to connect an external power supply when you use such equipment (when possible).
     




    FWIW, I have two external drives connected (via USB) to my DAW but they are not power sourced until I need them. Been using them that way for over a year now.
     
    No problems that I know of.
     
    Same is true of my laptop (which I run SONAR on from time to time).
    #11
    baudze
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 14:49:22 (permalink)
    I haven't tried HDs yet, but others who have reported the same issue seem to consistently see it with keyboard/controllers. Power consumption difference, maybe?

    Cakewalk by BandLab, Komplete 10 Ultimate
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    #12
    ampfixer
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 15:20:30 (permalink)
    I checked and found that my A-500 Pro is pulling 500ma of USB power. I think this is the design max for USB and my quad capture is also running 500 ma.
     
    I too am going to explore wall warts. If you do buy a power supply make sure the current rating in milliamps is high enough, and make extra sure that the polarity is correct. Some have positive on the center pin and some are negative. Good quality devices usually have protection built in but some will just blow up (figuratively).

    Regards, John 
     I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps.
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    Beepster
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    Re: Audio Dropouts - Unlikely Cause 2013/07/02 15:35:42 (permalink)
    My USB MIDI controllers both use USB power. I haven't noticed any difference between when they are turned on or not. I did however invest in a 700W Coolermaster Pro power supply and a pretty high end ASUS MOBO (which I plug the devices directly into... not the front of the case) so maybe that helps. Maybe not. My controllers are a Korg padKontrol and an M-Audio Oxygen 25 in case anyone was curious. Maybe they just aren't power hogs. I read that it's best to keep your PSU at 500W or more for heavy duty usage like a DAW but I forget where and I have no idea if that's true... but I heeded that warning anyway. The Coolermaster has been pretty awesome BTW.
     
    My USB interface uses a wall wart though which is supposedly better than one that does not. Again... can't remember where I read that but it makes sense.
    #14
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