URGENT HELP NEEDED

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markyzno
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2013/07/16 11:44:35 (permalink)

URGENT HELP NEEDED

Grrrgghhhh (deep breathe)
 
Have a deadline of 30 mins to export to a major client.
 
Sonar has now hidden all my Track folders asides from one meaning I cant edit other track folders?
 
How do I get all my track folders back? I have never seen this before?

Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

Sound Design on IMDB --
 
#1

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    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 11:48:01 (permalink)
    So, all my track folders have vanished asides from one. They just arent there. The project plays back the audio but the view is just trashed.
     
    I have tried view undo....doesnt work.....
     
    Pulling my hair out here.

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #2
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 11:49:51 (permalink)
    how the HELL do you call Sonar support from the UK?

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #3
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 11:56:30 (permalink)
    Cakewalk closed by phone....
     
    THIS SUCKS!
     
    Seriously? Anyone any ideas? Is there a way to restore the default track views on the timeline? I'm facing losing a major project here.

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #4
    Chregg
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    Re: URGENT HELP NEEDED 2013/07/16 11:58:01 (permalink)
    console view/tracks/track manager, check all the hidden tracks, hit ok, and they will show, hope this helps, regards, Chris
    #5
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 12:04:36 (permalink)
    doesnt work. 
     
    My God, this is crazy! Never had this with Sonar before.

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #6
    Chregg
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    Re: URGENT HELP NEEDED 2013/07/16 12:06:36 (permalink)
    try what i said again, save/close and re open project
    #7
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 12:08:15 (permalink)
    this isnt in Console view....my main timeline window only has one track folder showing (all my audio plays fine) but I cant access any of the folders other than one as they have vanished which means I cant edit.
     
    I could lose 3000 pounds over this :(
     

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #8
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 12:09:37 (permalink)
    yes, did that, saved and closed, but it re-opens in the same "Tetris" view
     
    Other projects open fine.
     
    ...am at my wits end.
     

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #9
    Chregg
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    Re: URGENT HELP NEEDED 2013/07/16 12:10:15 (permalink)
    sorry i mean track view, under the tracks drop down open the track manager
    #10
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 12:14:09 (permalink)
    After some SERIOUS frustration....The "H" key opens this up......
     
    god damn it. what a horrible little shortcut to default hide tracks.
     
    NASTY.

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #11
    Chregg
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    Re: URGENT HELP NEEDED 2013/07/16 12:14:45 (permalink)
    glad you have it sorted !!!
    #12
    lawp
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    Re: URGENT HELP NEEDED 2013/07/16 12:17:39 (permalink)
    you could try Roland UK (01792 702701) for support? or the US tech support phones open @ 1pm (about 45 mins away) on +1 617.423.9021
    #13
    lawp
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    Re: URGENT HELP NEEDED 2013/07/16 12:18:42 (permalink)
    or not, glad you sussed it out
     
    #14
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 12:20:32 (permalink)
    Panic Power Users!
     
    Thanks to Chregg who kinda got me on to the right frame of mind coupled with the power of google.
     
    Now to edit, export and deliver to client albeit behind schedule.
     
    Cheers guys.

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #15
    Bristol_Jonesey
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    Re: URGENT HELP NEEDED 2013/07/16 12:22:21 (permalink)
    For future reference - shift + H displays all tracks, hidden, archived or not.

    CbB, Platinum, 64 bit throughout
    Custom built i7 3930, 32Gb RAM, 2 x 1Tb Internal HDD, 1 x 1TB system SSD (Win 7), 1 x 500Gb system SSD (Win 10), 2 x 1Tb External HDD's, Dual boot Win 7 & Win 10 64 Bit, Saffire Pro 26, ISA One, Adam P11A,
    #16
    brconflict
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    Re: URGENT HELP NEEDED 2013/07/16 13:48:58 (permalink)
    Whew! I know how that one feels, truly. Glad it's worked out.

    Brian
     
    Sonar Platinum, Steinberg Wavelab Pro 9, MOTU 24CoreIO w/ low-slew OP-AMP mods and BLA external clock, True P8, Audient ASP008, API 512c, Chandler Germ500, Summit 2ba-221, GAP Pre-73, Peluso 22251, Peluso 2247LE, Mackie HR824, Polk Audio SRS-SDA 2.3tl w/upgraded Soniccraft crossovers and Goertz cables, powered by Pass-X350. All wiring Star-Quad XLR or Monster Cable. Power by Monster Power Signature AVS2000 voltage stabilizer and Signature Pro Power 5100 PowerCenter on a 20A isolation shielded circuit.
    #17
    markyzno
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    Re: URGENT HELP NEEDED 2013/07/16 18:02:07 (permalink)
    Phew!
     
    Thanks BR! x

    Sonar Platinum 64 bit > Pro tools 10.3.2 >Intel i7 3770K > 16Gb Ram > Gigabyte Z77-D3H Motherboard> NVIDIA GeForce GTX 660 2 GB > ATi RADEON HD5700 > 240GB OCZ Agility 3 SSD> Win 10 home 64 bit> Delta 1010 > MOTU Audio Express > MA-15D's > NI Ultimate 9 > NI Kontrol S61 1.1 > NI MAschine Studio 2.3 / KORG MS-20 Mini - Arturia MicroBrute > KORG SQ1 - KORG Kaoss Pad KP3 > iPad and IO Dock 2 running various bits > Bunch of guitars >

    Sound Design on IMDB --
     
    #18
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