Gee wiz ... Now, my Keystation 49e Won't WORK either!!!

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joecampbel
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2013/07/24 10:23:13 (permalink)

Gee wiz ... Now, my Keystation 49e Won't WORK either!!!

Hey Guru's!
It's me again with a similar device and a totally different prob.  Im hoping this one will go a little smoother with the diagnosis and results, for my last dilemma was with my Radium 49 which I found in the end was due to the fact that sometimes cakewalk (or maybe its the laptop I use) is sensitive to the EXACT USB PORT  that was used the first time I installed the device.  In my case I had used a new cheap little usb extension resembling a human figure with hands and feet being the extra usb jacks. So until I randomly tried that I was having all kinds of inconsistent B.S. But on to the Keystation 49e problem, I bumped my Radium 49 off the stand and it fell on the usb jack and broke it of so until I get the cord that converts midi to mini at Best Buy or make one from Axman, I am stuck with this one: 
 
My CPU Stats are at the bottom of this message.  I have a Gateway laptop using Sonar x1 producer. I have the right driver and supposedly this one doesn't need a driver due to it falling under the category of older M-Audio devices that are USB compatible with anything Xp and beyond or something....  Now I just had my Radium going on this actual projeft and everything and it worked fine so naturally this one plugged in and I can hear right away that it works... However, the latency is real choppy and not like it should be. I usually use it for drums and if that is all I can use it for i'd be happy but anyways, what's weird is when I just touch one key over and over like as if to play a hi-hat, the latency catches up almost and starts acting normal except the notes or drums change with each touch of the SAME key like its going through the whole list of sounds for me.  It does this all over the keyboard even if I hit the little pitch buttons to move the drums up and down the keys like they should but still hit any key twice and get two different drums.  Is this an easy one to figure out my fellow obsessed cake eaters?  I hope so and thanks in advance for any input, I DO appreciate it and hope I can teach myself enough of this program to be of help as well to others here in the future.
 
- Joe
 
Here's my CPU Stats:
 ComponentDetailsSubscoreBase scoreProcessorIntel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz4.43.0  Determined by lowest subscoreMemory (RAM)2.00 GB4.4GraphicsMobile Intel(R) 965 Express Chipset Family3.1Gaming graphics358 MB Total available graphics memory3.0Primary hard disk24GB Free (138GB Total)4.8Windows 7 EnterpriseSystem  

 ManufacturerGateway ModelMT6728 Total amount of system memory2.00 GB RAM System type32-bit operating system Number of processor cores2 64-bit capableYesStorage  

 Total size of hard disk(s)149 GB Disk partition (C:)24 GB Free (138 GB Total) Disk partition (D:)314 MB Free (11 GB Total) Media drive (E:)CD/DVD Media drive (F:)CD/DVDGraphics  

 Display adapter typeMobile Intel(R) 965 Express Chipset Family Total available graphics memory358 MB       Dedicated graphics memory0 MB       Dedicated system memory64 MB       Shared system memory294 MB Display adapter driver version8.15.10.1930 Primary monitor resolution1280x800 DirectX versionDirectX 10Network  

 Notes  

 
post edited by joecampbel - 2013/07/31 13:02:07
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9 Replies Related Threads

    chuckebaby
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/24 10:45:08 (permalink)
    im sorry if I missed it in your sig or post but what kind of soundcard are you using?
     
    ps- refrain from pluging any midi devices or ext. soundcards into usb hub adapters (3 in 1, exc)
    thanks

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #2
    Beepster
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/24 11:08:40 (permalink)
    Sounds to me like you've got the keyboard in some kind of command function mode instead of set to regular input and it is browsing through the notes/cycling through MIDI note values. Try it with a piano patch and see if the notes raise/lower in pitch as you hit a single key. If that is the case you may have to refer to the controller's manual to see how to get it out of that mode.
     
    As far as the latency thing... turn down your buffers while recording. Turn them back up again when you are done. If you experience dropouts or freeze up when you have them turned down freeze all other tracks and effects and use as few active effects on the track you are working with.
     
    Just taking guesses here.
    #3
    chuckebaby
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/24 15:26:37 (permalink)
    I'm curious if he's possibly using his onboard soundcard ?
    that's where the lag may be coming from.

    Windows 8.1 X64 Sonar Platinum x64
    Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GB
    Focusrite Saffire 18I8 - Mackie Control
       
    #4
    Beepster
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/24 15:49:34 (permalink)
    Yeah I kind of glossed over those specs because... well, that's a bit of a mess. lol
     
    Upon further inspection that is not a very powerful system and you only have a single hardrive which is getting pretty maxed out. Your CPU is just barely hitting minimum specs from what I remember of the requirements, your RAM is kind of low... IDK. I'm guessing there is a lot of potential problems here if you just took an old system you've been using for general stuff and slapped Sonar onto it. There could be viruses, tons of startup programs and bloatware screwing around, no optimization and quite likely the internal soundcard is being used (no interface).
     
    Technically you could make this system work for MIDI input and it sounds like you have already but you really should get rid of any crap you don't need, do some optimization and hopefully get an interface. If you can't afford an interface and you are just doing MIDI you could clean up the system, tweak it and use asio4all which helped me get rid of latency when I was playing around with FLStudio with my padKontrol to test it out before I built my DAW.
     
    You should have a restore disc somewhere or the system might have a restore partition on it if Windows came preinstalled. I'd go through all the files and back up anything you need (this is a good opportunity to go through all your files to delete any junk) then restore it to the factory defaults. Install any Windows updates and necessary drivers (you will lose the ones you have and EVERYTHING except what was on the computer when it left the store). Remove any unneeded bloatware like crummy starter promo AVs or other crap (on mine I had a ton of stuff like Netflix starter programs and Microsoft crap that was only designed to make me buy stuff). Once the computer is clean and updated create an image or restore point, look into optimization for audio, install ASIO4ALL if you need to (but better to get an interface and use a true ASIO driver) and read the manuals for your devices and do the Sonar tutorials.
     
    Probably best if you don't let your gear fall on the ground too. ;-)
    #5
    joecampbel
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/24 16:34:58 (permalink)
    Thanks everyone you are great, but yea I just realized when I posted that one of my RAM cards isn't working so it m Oust be the same with laptops as it is with desktops?  If I have onlyu two spots for Ram and it reads the one 2 gb one obviously but the other is a 1gb it wont work? if like a desktop each side has to be equal but I thought laptops were diff.   I can figure that out and I don't have the capapbilities you guys probably have until I get my desktp going but I want to be portable and im broke so YES im using on board sound card so that is why latency but its more latency than the Radium I was just using so I bet if I can figure out why its stuck in some mode that gives me all notes on each key and stop that I bet the latency issue will be fixed too.  You may be surprised at the projects I've handled on way less than this computers ability with other laptops   Cakewalk is a good program and ive tried every lightweight software and nothing is so intuitive.  But anyways let me try that.  I think it must have to do with the keyboard because I bought it used and never got it to work any better than this but figured $30 for a device I knew made sounds when I plugged it in b4 I bought so if nothing else I may just replace the USB jack on the radium with this one, maybe it got wet or is damaged....
    #6
    Beepster
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/24 17:58:02 (permalink)
    In the future when asking the forum for help make sure you let everyone know you do not have an interface. A lot of people will simply say you need one but others can and likely will help you fix the problem even if you don't. Without that info though you are leaving out a big piece of the puzzle and it can be a little off putting. You could also trim down those system specs so they only convey the necessary info. CPU (model/Ghz), RAM (how many gigs), OS (which version/32 or 64bit), hard drives (type/speed if available) and version of Sonar you are using (including what patch you are on and whether it is 32 or 64 bit). If you get an interface then include that info as well and any other hardware you are using when the problem arises.
     
    Just sayin'... oh and don't use swear words in your thread titles even if they are only fake swears.
     
    Hope you sort out your problem.
    #7
    joecampbel
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/31 13:13:33 (permalink)
    Okay sorry about that I now have my signature updated with that info and changed the title for the poor souls who allow themselves to be offended by anything in this crazy world.  I can't seem to figure it out. It must be damaged and that is why the dude was selling it.

    My CPU STATS:
    Gateway Model MT6728 
    Windows 7 Enterprise
    Intel(R) Pentium(R) Dual CPU T2330
    Intel(R) 965 Express Chipset
    Graphics memory AVAIL: 358 MB
    Primary hard disk: 149 GB
    4GB RAM
    onboard soundcard: sigmatel
    Cakewalk Sonar x1 Producer
     Tascam US-144 audio interface (not the MKII)
    with line out going to my stereo and plugged in via usb
    #8
    Beepster
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/31 13:35:57 (permalink)
    Doesn't offend me (I cuss like a sailor IRL) but some folks may find it rude or aggressive and pass over the question. Just trying help you get the best help you can. This in general is a very polite forum. It's kind of nice compared to some of the other sites I frequent. lol
     
    BTW I thought I had broken the USB jack on one of my devices because it stopped sending/receiving signal after I had bumped the connector into something on my desk but I swapped out the USB cord and it started working again. Might want to try that or maybe jiggle it around a bit (gently) to see what happens. I've even seen people use some tinfoil to fix loose USB connections but I absolutely do NOT recommend that unless you are a) really familiar with exactly how physical USB connections/shielding works and b) don't mind potentially frying something. Not even sure if it works but I have indeed seen it before when I worked with electronics.
    #9
    Jim Roseberry
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    Re: @%*! Now, my Keystation 49e Won't WORK!!! 2013/07/31 14:44:33 (permalink)
    Regarding audio latency:
    It's tremendously beneficial to have a dedicated audio interface that provides a solid ASIO driver.
    Note that the unit need not be overly expensive.
     
    Regarding the MIDI controller itself:
    Make sure it's not plugged into a USB3 port.
    Many USB2 units don't cope well with 3rd-party USB3 controllers.
     
    Since you're using a laptop, make sure the unit's DPC latency is low/consistent.
    If you have high DPC latency... and certainly any large spikes... it's going to be hard to effectively work at low audio latency.
     
    Also, 3GB of RAM for Win7 is running *very* lean.
    I'd swap out the RAM for two 4GB sticks (8GB).
    I'm assuming you're running the 64Bit version of Win7

    Best Regards,

    Jim Roseberry
    jim@studiocat.com
    www.studiocat.com
    #10
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