Lost email and password - how do I get in touch with Cakewalk to access account?

Author
Post
Essentials Only Full Version
Ian Curson
Max Output Level: -90 dBFS
  • Total Posts : 1
  • Joined: 2013/08/11 05:08:20
  • Status: offline
2013/08/11 05:17:23 (permalink)

Lost email and password - how do I get in touch with Cakewalk to access account?

Hi,
 
I accidentally deleted my email account and cannot recreate it and cannot remember my Cakewalk password.
 
The only method of resetting my password is to have a new one sent to my email address (which doesn't exist).
 
All the methods of contacting Cakewalk support require a product serial number - which I can only get by logging in to my Cakewalk account (all my purchases have been online).
 
How can I contact Cakewalk to register my new email address? Is there anywhere I can phone in the UK?
 
Thanks in advance!
Ian.
#1

2 Replies Related Threads
    Grumbleweed_
    Max Output Level: -72 dBFS
    • Total Posts : 915
    • Joined: 2007/11/01 09:13:58
    • Location: Southampton, England
    • Status: offline
    Re: Lost email and password - how do I get in touch with Cakewalk to access account? 2013/08/11 06:00:35 (permalink)
    When Sonar is open there is a screen with the version number and serial number - it's probably in the last of the top line menus. That'll get you started.

    Grum.

    Grumbleweed on Soundcloud
    Grumbleweed on Bandcamp
    Grumbleweed on Soundclick

    Windows 10 Pro (64 bit), 3770K i7, 8 GB ram, Focusrite Saffire Pro 14, Cubase 9.5, Reason 10, CbB.
    #2
    Fog
    Max Output Level: 0 dBFS
    • Total Posts : 12302
    • Joined: 2008/02/27 21:53:35
    • Location: UK
    • Status: offline
    Re: Lost email and password - how do I get in touch with Cakewalk to access account? 2013/08/11 20:22:33 (permalink)
    ring up roland UK ,they helped me a few weeks back or  I'll PM you the email address of a person who helped me.
     
    just give em your current email , and the old one etc. if you recall it.. they can probably get the info from your address etc.
     
    #3
    Jump to:
    © 2025 APG vNext Commercial Version 5.1