Instinct
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USB on the 700R isn't lighting.
The USB light on the 700R isn't coming on. USB on 700C comes on when connected. Is there a "reset" for the 700R. Help!
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Crg
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Re: USB on the 700R isn't lighting.
2013/09/02 14:11:52
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☼ Best Answerby Instinct 2013/09/02 14:13:42
Make sure you have the drivers installed and checked. Look in the windows device manager and see if you have a problem device
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/02 14:16:04
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That has been my problem for the last 3 days. Can't download any drivers. Get error messages. Support sent me a link and that didn't work either. I've done all of the updates (I think) and can't even get the v1 drivers to download. I'm usually pretty tech savvy but this is really aggravating....
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Crg
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Re: USB on the 700R isn't lighting.
2013/09/02 14:20:57
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What kind of internet connection are you using? You can't do anything without the drivers. What's your OS and Sonar version?
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/02 14:21:13
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Also, the device manager does show problems with no drivers.
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/02 14:22:15
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Windows 7. I've got 8, 8.5, and X1.
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/02 14:23:34
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Crg
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Re: USB on the 700R isn't lighting.
2013/09/02 14:34:24
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Do you have the X1 discs? And do you have X1D and Expanded? If you have the discs, I think there are drivers on the discs. With DSL you might have problems, plus you have to do some updates to the V700R and V700C. You will need to call support and have them walk you through the process and ascertain what build versions you are running and which ones you need for X1. 8.5 doesn't work either?
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/02 14:56:37
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700C is v1.31, build 076, BUT, when I open the 700R I/O, the CPU, DSP and Fantom VS versions show nothing...??? It shows in the editor, version 1.
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/02 15:02:24
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Only download for X1. Neither 8.5 or 8 work......all open but with no audio devices....
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Crg
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Re: USB on the 700R isn't lighting.
2013/09/02 18:07:50
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Did you have drivers for 8.5 previously? With the V700? Your drivers got blitzed somehow. The X1 download should have V700 drivers in it. Do a custom install and find them in the sub section. There's a complicated update procedure for X1 and X1 Expanded for both devices. Do you have Expanded? You'll need to properly identify which new drivers you're putting in. Also check the windows sound system to make sure the V700R is your default audio device. If it isn't, make it so if it's listed, and turn it on before you boot the PC every time. There's a few things you're going to have to verify and check so your best bet is go through it with support.
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/03 19:50:44
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Everything worked fine for about 1 year. I moved my studio and didn't set everything up for about 6 months (the things I do for women...). Now that I'm re-setting everything up, the drivers disappeared and I can't get them back.....uhgggggg. If I was sure that all of my work wouldn't disappear, I'd uninstall every version of the whole damn thing and reload everything from scratch...except, the original disks for S8 don't work with 7 and I can't seem to figure out how to make them work.....otherwise, I'd download the drivers from the disks I have.........and now, I can't seem to figure out how to "custom install" X1 to find the drivers.....they don't give me the prompt......it just starts downloading......
And, of course, the support group for the 700 is only open from 9-1 on Mondays, Wednesdays and Fridays....pacific time....when I called on Friday, no one was there even during those hours.....and, of course, they were all gone on Monday....so, I've been f'ing with this for 5 days now. I started a ticket and they are supposed to call me tomorrow.....sure wouldn't mind calling you on the phone for help....I'm sure this is all operator error....?????
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Instinct
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Re: USB on the 700R isn't lighting.
2013/09/03 19:54:54
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Oh, all of that happened before I updated to X!....think I'll uninstall X1 and see that helps....
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Crg
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Re: USB on the 700R isn't lighting.
2013/09/03 20:17:27
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Uninstalling X1 won't help. It isn't necessary. You took apart the system, lost the USB hookup. You have to uninstall everything, clean your registry, re-install everything. That's the best way to go. You could search out all the old drivers and delete them. That is a real technical ****. Once you moved the USB connection to the V700R and C, you lost the link that allows Sonar to run your PC as an administrator. So,... when you entered X1, obviously after your move, you created several driver conflicts between versions and between USB ports on your PC. Since you don't have the proper drivers for X1, the old drivers tried to associate with X1 on the wrong USB port. The information and instruction mis-match between the software, win 7 and sonar 8.5 and sonar X1 have left you with a mess that's really hard to clean up if you don't know what you're looking for in the registry. It's really over my head to explain in detail, but in short, all the versions of Sonar on your PC and OS are calling for the drivers on the wrong USB port or are calling for the wrong drivers on the wrong USB port. If that makes any sense.
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