[Resolved] Cannot register SONAR X3 (not listed)

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mcdoma2000
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2013/09/29 10:36:55 (permalink)

[Resolved] Cannot register SONAR X3 (not listed)

I have tried refreshing my browser multiple times, but when I attempt to register SONAR X3 Producer, it is not listed among the products to be registered. Anyone else having this problem?
post edited by Ryan Munnis [Cakewalk] - 2013/09/29 12:06:10

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Sonar X3

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    SteveStrummerUK
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 10:58:35 (permalink)
     
    How long since you purchased and downloaded X3 Mark?
     
    It can take a while for the Serial Number and Registration Codes to appear in your Account.
     
    They state that it can take around 15 minutes for them to appear, if it takes much longer than that, I'd suggest you contact Customer Services.
     
    And when you do register X3, don't forget to open it 'Run As Administrator' when you wish to enter the code.
     
     
     
     

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    mcdoma2000
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 11:04:42 (permalink)
    Sorry - what I meant to say was that on the registration page, it asks for the product to register and X3 is not listed in the drop down.

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    SteveStrummerUK
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 11:07:18 (permalink)
     
    Ah, I see what you mean, it hasn't appeared in that list yet.
     
    Are the details in your Account?

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    mcdoma2000
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 11:11:28 (permalink)
    Yeah - I have the details I need in order to register, but I need the registration page to accept SONAR X3... ;)

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    SteveStrummerUK
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 11:35:47 (permalink)
     
    Just open X3 in 'Administrator' mode and a registration window should open.
     
     

     Music:     The Coffee House Band | VeRy MeTaL

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    mcdoma2000
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 11:46:33 (permalink)
    Okay... I feel stupid now... I'm registered. Thanks for keeping me thinking...

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    scook
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 11:47:40 (permalink)
    You may also need to do that for DimPro and Rapture, if you did a fresh install of those products.
    #8
    Ryan Munnis [Cakewalk]
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 12:01:02 (permalink)
    This wasn't your fault. It was our fault. SONAR X3, SONAR X3 Studio, and SONAR X3 Producer are now available in the registration form for customers who purchased at retail.

    Ryan Munnis
    Cakewalk
    #9
    Ryan Munnis [Cakewalk]
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    Re: Cannot register SONAR X3 (not listed) 2013/09/29 12:01:12 (permalink)
    Sorry for the confusion!!
     

    Ryan Munnis
    Cakewalk
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