SONAR X2 ESSENTIAL ISSUE

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Generate_R
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2013/10/07 12:30:07 (permalink)

SONAR X2 ESSENTIAL ISSUE

I have sonar x1 essential running on windows 8 i have ran the x1 install in administrator mode now it all works fine, i also have sonar x2 essential download and when i install this i open sonar go create new file and i put the name in and normally click rock or normal etc. I only get normal no others no instrument no track templates and don't know why. i have a alienware x51 r2 running 64bit i have an i7 processor 8gb ram 2terra hard drive can't figure why i am having this problem as i had it all loaded on my alienware laptop before i sold it and it worked perfect. now i have tried installing like 30 times and am getting ready to give up on sonar and help would be greatly appreciated. 
p.s. when i get home i will post pictures of my sonar so people can see what it looks like, which is some really really basic form of sonar
regards
Generate_R
#1

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    Beepster
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    Re: SONAR X2 ESSENTIAL ISSUE 2013/10/07 12:39:32 (permalink)
    Well I don't think the lack of templates is a good reason to give up on the program. You can just create/save your own. I've never used anything beyond the most basic templates included. However you could try an uninstall/reinstall to see if they appear after. The templates portion of the install may have been corrupted or you clicked something where they got left off or not imported. I don't really know how that works but even if that doesn't get things going for you I'm sure you could contact support and see what they say. If worse comes to worse they could probably just email the templates you want.
     
    Aside from that I have no idea what an "alienware" computer is so perhaps you could provide the specific specs of that system so the forum can help you better (eg: CPU/Ghz, RAM, HDD speed, interface, etc)
    #2
    robert_e_bone
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    Re: SONAR X2 ESSENTIAL ISSUE 2013/10/07 13:55:09 (permalink)
    Did you download the version you installed?
     
    If so, did you have any antivirus software running during either the download or the install?
     
    Also, if you remove and install again, there is more to do to remove the prior install than just using Control Panel uninstall program feature.
     
    You also have to look for and remove any Sonar X2 Producer folder in a hidden folder called C:\Users\(insert your user name here)\AppData\Roaming\Cakewalk, and you also have to delete any Sonar X2 Producer registry keys.
     
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\SONAR Producer
     
    In the above, delete the X2 key, if present.
     
    Computer\HKEY_CURRENT_USER\Software\Cakewalk Music Software\SONAR Producer
     
    Again, delete the X2 key, if present.
     
    You might consider downloading the install files again, using a download manager - such as the one built into Chrome, then when running the install, make SURE you right-click on it and click on Run As Administrator.
     
    The above registry keys are for a 64-bit install.  I do not know the ones for a 32-bit install.
     
    Bob Bone
     

    Wisdom is a giant accumulation of "DOH!"
     
    Sonar: Platinum (x64), X3 (x64) 
    Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22
    Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64
    Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others
    MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es
    Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms  
    #3
    bvideo
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    Re: SONAR X2 ESSENTIAL ISSUE 2013/10/07 15:03:18 (permalink)
    May just be an issue of what folder Sonar is looking in to find templates. To see what folder it should be using, type 'P' to get the preferences, then look for the "File - Folder Locations" section and see what is there for "project templates", or .cwt files.
     
    If you had the templates you like on a previous install, they can still be found associated with the previous install. Normally, Sonar installs a pristine set of templates for the new install, and you might want to make changes. But maybe the folder location for templates is telling Sonar to look somewhere else.
    #4
    dubdisciple
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    Re: SONAR X2 ESSENTIAL ISSUE 2013/10/07 15:16:29 (permalink)
    I have come across this issue before.  Forme, and several others, it may be a windows quirk.  Navigate to the path where the project templates are located (This varies since you can choose where to install) and right click, select properties and then the advanced tab.  Make sure the "compress files to save space" box is NOT checked.  Cakewalk software will not read compressed files.
    #5
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