lespattes
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HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
I tried to write to the Order Support and Registration Support,
but I keep getting the error message "internet is broken" everytime i click on "send to cakewalk". I tried different computers with different browsers and different internet connections too. No luck My problem I cannot download the ProChannel Module - PC4K S-Type Expander Gate.
When I click on the download link I get an error message (see below). All other download links work fine. Can someone please download it and send me a link, since I cannot get in touch with cakewalk and have my store page fixed?
( I successfully contacted the Problem Report Support, but they answered me that I had to contact the Order Support....) I live in Italy so, calling them is a bit difficult. THANK YOU! **** This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>AccessDenied</Code> <Message>Request has expired</Message> <RequestId>0779AD7D9C743DA8</RequestId> <Expires>2013-08-29T16:10:28Z</Expires> <HostId> i/+TfKFIlV7inP2hiyIsHw9UBo1YYqsH5GN85Dh1gn1o1r6vOzLJASsixZSGBE2S </HostId> <ServerTime>2013-10-30T15:06:22Z</ServerTime> </Error> Thank You.
MacBook Pro 13"- Mid 2010 Windows7 Ultimate 64bit (BootCamp) Sonar X3 Producer 64bit Presonus inspire 1394 Intel Core 2 Duo a 2.4 GHz 8GB DDR3 500GB SSD Samsung Evo nVidia GeForce 320M
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cowboydan
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/30 11:50:44
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PM me with your e-mail address.
Danny
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Grem
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/30 14:14:49
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I got the same error when trying to access products I have purchased.
Grem
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gswitz
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/30 14:39:13
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Support sent me a link to download it a few months back. Check with support.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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lespattes
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/30 16:07:56
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Gswitz, contact forms give me error too! ;(
MacBook Pro 13"- Mid 2010 Windows7 Ultimate 64bit (BootCamp) Sonar X3 Producer 64bit Presonus inspire 1394 Intel Core 2 Duo a 2.4 GHz 8GB DDR3 500GB SSD Samsung Evo nVidia GeForce 320M
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gswitz
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/30 18:04:44
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StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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cowboydan
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/30 18:57:43
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PM on the way to you.
Danny
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Sanderxpander
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/30 20:02:48
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I had this with my Sonar X2 upgrade after I had two accounts merged (earlier sign up mistake). Never got solved but my X3 upgrade works so I ended up leaving the endless email back-and-forth trying to get it sorted. Still can't get my Sonar 2 video though.
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Razorwit
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 00:46:26
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I'm having the same problem as the OP. Trying to DL the expander/gate and getting the same XML message. Tried to contact support through the Cakewalk web page but it's not working and support@cakewalk.com just bounces. Any of the Cakewalk folks know when the support link will be fixed? I'm happy to go through normal channels but they appear to not be working at the moment... Dean
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Teds_Studio
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 00:59:01
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As far as I can tell ALL of the download links that pertained to freebie stuff that was given to us when we upgraded to X2 no longer works. This includes the DSF Symphonic Strings, PC4K expander/gate, etc.
Those links have been disabled for quite some time.
This is why I ALWAYS save any files I download to a disc.
ASRock X99 Extreme4 MB....Gigabyte GeForce GTX 960 4 GB DDR 5.....Intel i7 5820k 3.3 Ghz....Corsair RM850i power supply....3 Seagate 1TB SATA III drives....32 Gig G.Skill Ripjaws DDR4 3000.....Win 10 Pro.....Sonar X1 Producer Exp & X2, X3...Platinum....Superior Drummer 2 & 3 w/ N.Y. Vol 2 SDX.....Sony VEGAS Pro 11.0 32 & 64 bit Pro 12.....Sony VX2100.....Sony HVR-Z7U....Sony HDR-CX130....Alesis HD24....Behringer X32 console....Focusrite 18i20....JBL LSR2328P studio monitors with LSR2310P sub.
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Razorwit
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 01:11:05
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Hi Teds_Studio,
Point taken about backing up the install media, it's good advice. That said, regarding links broken for freebies, this wasn't free for me. I bought it. Back on 10/5/11. Anyway, I have faith that Cake will make it right. Hopefully one of the folks will chime in on this thread or I'll give them a call tomorrow.
Dean
Intel Core i7; 32GB RAM; Win10 Pro x64;RME HDSPe MADI FX; Orion 32 and Lynx Aurora 16; Mics and other stuff...
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Teds_Studio
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 01:16:40
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Yeah Dean...anything that you paid for should definitely have a working download link. I'm starting to question this whole situation after reading the other thread similar to this one about the DSF Strings download. Some people say their download links still work. I just checked mine again and anything that I had paid for still work...but all of the freebie stuff I got when upgrading to X2 have broken or expired download links.
Although I still have backups all the files that I had downloaded.
ASRock X99 Extreme4 MB....Gigabyte GeForce GTX 960 4 GB DDR 5.....Intel i7 5820k 3.3 Ghz....Corsair RM850i power supply....3 Seagate 1TB SATA III drives....32 Gig G.Skill Ripjaws DDR4 3000.....Win 10 Pro.....Sonar X1 Producer Exp & X2, X3...Platinum....Superior Drummer 2 & 3 w/ N.Y. Vol 2 SDX.....Sony VEGAS Pro 11.0 32 & 64 bit Pro 12.....Sony VX2100.....Sony HVR-Z7U....Sony HDR-CX130....Alesis HD24....Behringer X32 console....Focusrite 18i20....JBL LSR2328P studio monitors with LSR2310P sub.
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Teds_Studio
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 01:16:40
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ASRock X99 Extreme4 MB....Gigabyte GeForce GTX 960 4 GB DDR 5.....Intel i7 5820k 3.3 Ghz....Corsair RM850i power supply....3 Seagate 1TB SATA III drives....32 Gig G.Skill Ripjaws DDR4 3000.....Win 10 Pro.....Sonar X1 Producer Exp & X2, X3...Platinum....Superior Drummer 2 & 3 w/ N.Y. Vol 2 SDX.....Sony VEGAS Pro 11.0 32 & 64 bit Pro 12.....Sony VX2100.....Sony HVR-Z7U....Sony HDR-CX130....Alesis HD24....Behringer X32 console....Focusrite 18i20....JBL LSR2328P studio monitors with LSR2310P sub.
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Bristol_Jonesey
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 04:44:58
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Teds_Studio
As far as I can tell ALL of the download links that pertained to freebie stuff that was given to us when we upgraded to X2 no longer works. This includes the DSF Symphonic Strings, PC4K expander/gate, etc.
Those links have been disabled for quite some time.
This is why I ALWAYS save any files I download to a disc.
Yes, I checked my account last night and can confirm this 100% 
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jb101
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 05:37:50
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I paid for the gate also, and my download link is working.
None of the free stuff is, though.
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gswitz
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 06:42:07
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I don't think it's on purpose.
When I had an issue they sent a link that worked.
If it was intentional wouldn't they just disable the links all together rather than have them be dead?
G
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Razorwit
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 12:48:30
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Polite bump. Any input on from Cakewalk staff on this?
Dean
Intel Core i7; 32GB RAM; Win10 Pro x64;RME HDSPe MADI FX; Orion 32 and Lynx Aurora 16; Mics and other stuff...
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Razorwit
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 14:34:29
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Update - I just got off the phone with Cakewalk support and they've emailed me a new download link. Problem solved!
Thanks Cake support!
Dean
Intel Core i7; 32GB RAM; Win10 Pro x64;RME HDSPe MADI FX; Orion 32 and Lynx Aurora 16; Mics and other stuff...
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gswitz
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Re: HELP! I need the installer for the ProChannel Module - PC4K S-Type Expander Gate.
2013/10/31 19:06:18
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see? 
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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