Solved : Forum help! Reset password How? : Solved

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rodreb
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2013/11/17 15:07:24 (permalink)

Solved : Forum help! Reset password How? : Solved

Forgot my password. Requested a password change/update.
They sent me a generic password so, at least I'm able to get back on the forums with my old name.
Now trying to reset that generic password to a new one of my choice but it keeps rejecting every new password I try to put in!
I cannot seem to find any way to contact the administrators. Anybody know what I'm doing wrong???? Help!
post edited by rodreb - 2013/11/17 22:40:11



ROD

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    Splat
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    Re: Forum help! Reset password How? 2013/11/17 15:41:59 (permalink)
    Must be at least 8 characters long and it probably won't accept old passwords.
    Otherwise please explain to us what "reject" means exactly (say what you see).

    Thanks
     
    Alex

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    rodreb
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    Re: Forum help! Reset password How? 2013/11/17 19:11:21 (permalink)
    "Password change failed"



    ROD

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    cowboydan
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    Re: Forum help! Reset password How? 2013/11/17 19:52:07 (permalink)
    I just changed my password just to see if it worked. It worked just fine. You have to enter your old password (in your case , the password that was sent to you). After that you have to enter a new password that consists of 8 letters or cijfers. and enter this twice.
    It shouldnt be a problem.
    #4
    scook
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    Re: Forum help! Reset password How? 2013/11/17 19:56:00 (permalink)
    Maybe try a different browser.
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    rodreb
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    Re: Forum help! Reset password How? 2013/11/17 20:25:34 (permalink)
    Just tried again, same results. Password change failed. The only browser I have is Internet Explorer.



    ROD

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    James Argo
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    Re: Forum help! Reset password How? 2013/11/17 20:59:46 (permalink)
    Do NOT copy paste your temporary password when you change the password in your User Control Panel, instead, re-write it (type it with your keyboard). Try it out...

    Cakewalk by BandLab!
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    Splat
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    Re: Forum help! Reset password How? 2013/11/17 21:06:23 (permalink)
    > The only browser I have is Internet Explorer.

    Google chrome here:
    https://www.google.com/intl/en_us/chrome/browser/

    Firefox here:
    http://www.mozilla.org/en-US/firefox/fx/

    They are free.

    Sell by date at 9000 posts. Do not feed.
    @48/24 & 128 buffers latency is 367 with offset of 38.

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    rodreb
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    Re: Forum help! Reset password How? 2013/11/17 22:37:35 (permalink)
    Yes! Thanks James Argo! That did it. Cannot just copy & paste the temp password in. Had to actually type it in.



    ROD

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    James Argo
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    Re: Forum help! Reset password How? 2013/11/18 03:15:30 (permalink)
    Glad to help... :) They should mention that on how to change the password since people tend to just copy paste the temp password...

    Cakewalk by BandLab!
    #10
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