imaband
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SONAR X1D is making me VERY ANGRY!!
I'm so mad I could spit!! What does it take to get STABLE SOFTWARE these days? I've been with Cakewalk since it's DOS launch before SONAR was but a glimmer. I had issues with version 6 so I VERY reluctantly moved to X1 and don't mind the interface IF IT WOULD JUST STOP TRUNCATING MY FILES RANDOMLY!!! I have Windows 7 Pro and build 534 of X1D but almost invariably when I'm editing a new MIDI or CWP file it JUST DIES on me after about an hour or two of work and often I don't even have an auto save file even though I have auto save on. Furthermore, I get a "recovery"file that's only 1K... Blue Bayou (Recover 13-11-17-21-56-14-745) Yet won't load because it says "Oops! Sorry!! We truncated your file!!! In fact we truncate your file and trash your hard work AS OFTEN AS WE POSSIBLY CAN!!!" WTF? REALLY? Is this what I get for DECADES of loyalty to this stupid shaky product! UN-B-FREEKING-LIEVABLE!! So do I finally wise up and jump ship to Pro-Tools or something else? Or is the crappy instability designed into the product so I have to fork over more $100s to get X2 and X3 and WTF ever!!???? Or do I just have a bad build and some kind soul out there will take mercy on me and lead me to a download of build 535 or something?
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gswitz
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/17 22:32:38
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I've seen copies of the project files get truncated too. It's a bummer when it happens. I'm sorry you're losing work. I have no simple fix, but you have my sympathy.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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Splat
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/17 22:46:09
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Sonar X1 is now 3 years old. For $150 you have Sonar X3. I've had X1, X2 and X3 and I've never had this although you have my sympathy. Then again I've never had autosave enabled (I don't trust it, not even Microsoft products got this to work properly) and my system is stable. What I do instead is save frequently under a different file name and use the keyboard shortcut CTRL-S. If it's really pissing you off that much please backup, wipe your PC clean and reinstall Windows, run the latest Windows updates and drivers, then install X3C. It's probably a couple of days work for you but I suspect it will be worth it in the end (and please update your footer so we at least know what system you are running). Cheers....
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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mettelus
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 03:54:12
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Without knowing your system setup, tailoring your DAW buffers is an important thing to look at (and repeat when you make system changes). I do this with the demo project, and setting the I/O buffers too small gave me a "General Program Error" window on save... no crash, but no save either. Having them too high can be just as bad as too low. The demo file is a good candidate for this, since it is a full (and big project), and can be used by muting the final mix down track versus soloing it. Tailoring DAW buffers:Stay in ASIO mode first. There is some tailoring that needs to be done between the audio buffer and the I/O buffers. I had my ASIO buffer too high the other day and FastBikerBoy sent me back a nice PM on this: Start with the ASIO buffer at 128 (Preferences->Audio->Driver Settings->ASIO Panel...), and I/O buffers at 512 (Advanced Mode: Preferences->Audio->Synch and Caching) - Set preferred audio buffer.
- Start playback.
- If it drops out or other issues adjust I/O buffers. Try 512 for both as a starting point.
- Repeat steps 2 & 3. Try adjusting buffers both up and down until happy. 256 jumps should do.
- If after trying all sizes up to 1024 you still have issues go back to step 1 and increase audio buffer.
- Repeat as necessary until you find the "magic" combination for your setup.
The 128 audio and 512 for I/O was the "magic" combo for me at that time for the hardware I was using.
ASUS ROG Maximus X Hero (Wi-Fi AC), i7-8700k, 16GB RAM, GTX-1070Ti, Win 10 Pro, Saffire PRO 24 DSP, A-300 PRO, plus numerous gadgets and gizmos that make or manipulate sound in some way.
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Mystic38
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 08:34:34
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X1D was a stable release and the chances are about 98% that its your system and its configuration that is causing the problem. So, perhaps if you were a little more specific about your system and your setup then someone could help
HPE-580T with i7-950, 8G, 1.5T, ATI6850, Win7/64, Motu 828 III Hybrid, Motu Midi Express, Sonar Platinum, Komplete 9, Ableton Live 9 & Push 2, Melodyne Editor and other stuff, KRK VXT8 Monitors Virus Ti2 Polar, Fantom G6, Yamaha S70XS, Novation Nova, Novation Nova II, Korg MS2000, Waldorf Micro Q, NI Maschine Studio, TC-VoiceLive Rack, 2012 Gibson Les Paul Standard, 2001 Gibson Les Paul DC, 1999 Fender Am Hardtail Strat, Fender Blues Jr, Orange TH30/PPC212, Tak EF360GF, one mic, no talent.
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Splat
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 08:39:55
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Naa wipe the OS start again, doesn't sound like there is a magic wand here. OP has been having issues since version 6 it seems... smells of a PC burning in software residue and loose ends. Unless the hardware is lacking or just getting too old.... But I do tend to agree, if you rant post the full detail. Otherwise it is just a rant.
post edited by CakeAlexS - 2013/11/18 09:44:46
Sell by date at 9000 posts. Do not feed. @48/24 & 128 buffers latency is 367 with offset of 38. Sonar Platinum(64 bit),Win 8.1(64 bit),Saffire Pro 40(Firewire),Mix Control = 3.4,Firewire=VIA,Dell Studio XPS 8100(Intel Core i7 CPU 2.93 Ghz/16 Gb),4 x Seagate ST31500341AS (mirrored),GeForce GTX 460,Yamaha DGX-505 keyboard,Roland A-300PRO,Roland SPD-30 V2,FD-8,Triggera Krigg,Shure SM7B,Yamaha HS5.Maschine Studio+Komplete 9 Ultimate+Kontrol Z1.Addictive Keys,Izotope Nectar elements,Overloud Bundle,Geist.Acronis True Image 2014.
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Funkybot
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 12:31:44
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I'm very strongly of the belief that 1) Sonar is way to picky about system configurations, and 2) something about Sonar's save routine makes it easier for projects to get corrupted than it should be. See these recent threads (there's a lot of input from Craig in the first one): http://forum.cakewalk.com/X3c-project-corruption-AGAIN-m2929795.aspx and http://forum.cakewalk.com/Exceptionally-frustrating-X3c-experience-m2923620.aspx#2923913 If you search these forums on "corrupt projects" or "can't open projects" and other similar keywords, you basically end up with a whole lot of posts around this subject going back years, and a lot of responses that basically say 1) "doesn't happen here, must be your system," 2) "that's why I never use autosave," 3) "that's why you have to use autosave," 4) "you have to Ctrl+S to save regularly," and most of all: 5) "it's your fault for not backing up your projects more regularly." I just don't see that much energy on other DAW forums I frequent around these kinds of issues, and it's all over this forum. If Sonar's not directly at fault for all of these corrupt projects, then it's certainly not doing enough to prevent these issues IMO. I'm of the personal opinion that this is an area that deserves some major attention before X4, as there's just so many reports of similar problems for something not to be wrong.
Intel i7 4790k, ASUS Z97-A mobo, 16GB Kingston DDR3 RAM, Windows 10 x64, UAD2 Duo, RME Fireface 800, Sonar X1/X2 Producer
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John
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 13:29:24
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Funckybot wrote; "I'm of the personal opinion that this is an area that deserves some major attention before X4, as there's just so many reports of similar problems for something not to be wrong." If it were it would be common and its not. In one case we have a non standard system because its being over clocked. I have projects going back to the Pro Audio days and none are corrupted. Generally I believe if this is happening it will most likely be due to an HD that is not working as well as it should or a bad HD subsystem. Drivers also play a role. Sonar itself can't be held responsible if its working with flaky systems.
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ampfixer
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 14:18:12
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Has anyone NOT had a file that was fine during the last session but won't load anymore? I've had that problem with all the X series, across a couple of PC builds. It's not the hardware. Something glitches and then the file is no longer usable. It doesn't happen very often to me, perhaps once a year, and has not happened yet with X3. My own theory is that I have to close the project before I exit Sonar, instead of just hitting save and then exit. I've been doing this since it last happened in X2 and so far no more corruption.
Regards, John I want to make it clear that I am an Eedjit. I have no direct, or indirect, knowledge of business, the music industry, forum threads or the meaning of life. I know about amps. WIN 10 Pro X64, I7-3770k 16 gigs, ASUS Z77 pro, AMD 7950 3 gig, Steinberg UR44, A-Pro 500, Sonar Platinum, KRK Rokit 6
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stevec
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 14:44:08
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ampfixer Has anyone NOT had a file that was fine during the last session but won't load anymore? I've had that problem with all the X series, across a couple of PC builds. It's not the hardware. Something glitches and then the file is no longer usable. It doesn't happen very often to me, perhaps once a year, and has not happened yet with X3.
Honestly, I think I've had that happen maybe 2 or 3 times in all the years I've been using SONAR - that's it. So I'd have to agree with John that it's probably not a common problem in the overall scheme of things, at least when taking into account the entire SONAR user base (vs. forum members alone). However, I also agree with Funkybot that perhaps SONAR's save routine could be improved to make it more fault tolerant when something in the environment is not ideal. Nothing wrong with that! Edit: I usually (but definitely not always) close the project first before exiting, FWIW.
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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robert_e_bone
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 14:50:28
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I would like to point out, without claiming there is not some issue occurring, that many times things that are attributed to being Sonar's fault end up being caused by other factors, and it is potentially unfair to count posted threads as being conclusive just from unsubstantiated claims. Again, I am not saying there isn't a potential bug in Sonar causing some difficult to reproduce corruption, I am just saying that unsubstantiated claims should not be relied upon to be factual. There are a lot of folks with old hardware, maintenance-deficient operating systems, and all kinds of mixed 32-bit third-party plugins running in 64-bit Sonar, and I have seen quite a few complaints turn out to be something related to things like the above. Anything that can be provided to Cakewalk Technical Support that would assist them in figuring out how something got corrupted would be extremely helpful, and even if the issue ends up being caused by some factor external to the Sonar code itself, having some idea of the cause would still go a long way to reducing or eliminating the problems from continuing to occur. Bob Bone
Wisdom is a giant accumulation of "DOH!" Sonar: Platinum (x64), X3 (x64) Audio Interfaces: AudioBox 1818VSL, Steinberg UR-22 Computers: 1) i7-2600 k, 32 GB RAM, Windows 8.1 Pro x64 & 2) AMD A-10 7850 32 GB RAM Windows 10 Pro x64 Soft Synths: NI Komplete 8 Ultimate, Arturia V Collection, many others MIDI Controllers: M-Audio Axiom Pro 61, Keystation 88es Settings: 24-Bit, Sample Rate 48k, ASIO Buffer Size 128, Total Round Trip Latency 9.7 ms
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stevec
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 14:56:25
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robert_e_bone ...There are a lot of folks with old hardware, maintenance-deficient operating systems, and all kinds of mixed 32-bit third-party plugins running in 64-bit Sonar, and I have seen quite a few complaints turn out to be something related to things like the above.
Hey, I resemble that remark!!!!! A Q9300 w/ Win7 Sp1 (no updates since) and whatever 32bit plugins I happen to toss in. And yet...
SteveC https://soundcloud.com/steve-cocchi http://www.soundclick.com/bands/pagemusic.cfm?bandID=39163 SONAR Platinum x64, Intel Q9300 (2.5Ghz), Asus P5N-D, Win7 x64 SP1, 8GB RAM, 1TB internal + ESATA + USB Backup HDDs, ATI Radeon HD5450 1GB RAM + dual ViewSonic VA2431wm Monitors; Focusrite 18i6 (ASIO); Komplete 9, Melodyne Studio 4, Ozone 7 Advanced, Rapture Pro, GPO5, Valhalla Plate, MJUC comp, MDynamic EQ, lots of other freebie VST plugins, synths and Kontakt libraries
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sharke
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 15:14:27
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Funkybot I'm very strongly of the belief that 1) Sonar is way to picky about system configurations, and 2) something about Sonar's save routine makes it easier for projects to get corrupted than it should be. See these recent threads (there's a lot of input from Craig in the first one): http://forum.cakewalk.com/X3c-project-corruption-AGAIN-m2929795.aspx and http://forum.cakewalk.com/Exceptionally-frustrating-X3c-experience-m2923620.aspx#2923913 If you search these forums on "corrupt projects" or "can't open projects" and other similar keywords, you basically end up with a whole lot of posts around this subject going back years, and a lot of responses that basically say 1) "doesn't happen here, must be your system," 2) "that's why I never use autosave," 3) "that's why you have to use autosave," 4) "you have to Ctrl+S to save regularly," and most of all: 5) "it's your fault for not backing up your projects more regularly." I just don't see that much energy on other DAW forums I frequent around these kinds of issues, and it's all over this forum. If Sonar's not directly at fault for all of these corrupt projects, then it's certainly not doing enough to prevent these issues IMO. I'm of the personal opinion that this is an area that deserves some major attention before X4, as there's just so many reports of similar problems for something not to be wrong.
FWIW, I had numerous instances of project files becoming corrupted in Pro Tools.
JamesWindows 10, Sonar SPlat (64-bit), Intel i7-4930K, 32GB RAM, RME Babyface, AKAI MPK Mini, Roland A-800 Pro, Focusrite VRM Box, Komplete 10 Ultimate, 2012 American Telecaster!
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John
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 15:58:14
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The thing that leads me to think it is not Sonar is that saving is a very well understood process in programing. We would all have a problem across the board if a bug within Sonar were the cause. On the other hand all sorts of reasons that have nothing to do with Sonar could cause file corruption. The biggest problem are bad sectors on the HD. Another are badly fragmented files. An NTFS disk is less vulnerable but not completely safe if no maintenance is ever done on them. Another is using the system disk for all file usage. It may receive too many write commands at the same time. One thing that really makes me think that it has nothing to do with Sonar is that if Sonar were crashing while saving then I would think that maybe that was the cause but that is not what is being claimed here. There are way too many other things that could go wrong or cause file corruption to just blame Sonar without any evidence.
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gswitz
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 16:46:35
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My truncated files happen when I'm repeatedly crashing on the same bug. I'm not saying who is at fault for the bug. Like touching the fader on the second monitor on the second Tuesday of the month after your first beer. You crash, relaunch still drinking your first beer and crash again... And again.. .because your doing the same thing and hoping for a different result you get punished with corrupted files. Yes?
When I've been crashing on a project, I backup the project files before relaunching, just in case.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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SuperG
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 16:59:44
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Auto-backup - use it or lose it. TIA
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jbow
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 17:47:41
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Funkybot I'm very strongly of the belief that 1) Sonar is way to picky about system configurations, and 2) something about Sonar's save routine makes it easier for projects to get corrupted than it should be. See these recent threads (there's a lot of input from Craig in the first one): http://forum.cakewalk.com/X3c-project-corruption-AGAIN-m2929795.aspx and http://forum.cakewalk.com/Exceptionally-frustrating-X3c-experience-m2923620.aspx#2923913 If you search these forums on "corrupt projects" or "can't open projects" and other similar keywords, you basically end up with a whole lot of posts around this subject going back years, and a lot of responses that basically say 1) "doesn't happen here, must be your system," 2) "that's why I never use autosave," 3) "that's why you have to use autosave," 4) "you have to Ctrl+S to save regularly," and most of all: 5) "it's your fault for not backing up your projects more regularly." I just don't see that much energy on other DAW forums I frequent around these kinds of issues, and it's all over this forum. If Sonar's not directly at fault for all of these corrupt projects, then it's certainly not doing enough to prevent these issues IMO. I'm of the personal opinion that this is an area that deserves some major attention before X4, as there's just so many reports of similar problems for something not to be wrong.
The Sonar X series indeed seems picky about computers, in particular older computers. Sonar "X" seems to have much fewer problems running on newer computers. Also staying as much 64bit as possible seems to help... at least from what I have read in threads about people having problems. I would absolutely upgrade to X3 and my next computer WILL be a Studiocat. I wanted to have it by now but circumstances... had other ideas. J
Sonar Platinum Studiocat Pro 16G RAM (some bells and whistles) HP Pavilion dm4 1165-dx (i5)-8G RAM Octa-Capture KRK Rokit-8s MIDI keyboards... Control Pad mics. I HATE THIS CMPUTER KEYBARD!
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John
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 18:14:45
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gswitz My truncated files happen when I'm repeatedly crashing on the same bug. I'm not saying who is at fault for the bug. Like touching the fader on the second monitor on the second Tuesday of the month after your first beer. You crash, relaunch still drinking your first beer and crash again... And again.. .because your doing the same thing and hoping for a different result you get punished with corrupted files. Yes?
When I've been crashing on a project, I backup the project files before relaunching, just in case.
Unless it is crashing at the same time it is writing to disk its unlikely it is corrupting any file. Something in that file could be causing those crashes, though.
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gswitz
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Re: SONAR X1D is making me VERY ANGRY!!
2013/11/18 18:48:55
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Just saying my experience. I've seen truncated files. Project files I couldn't open. Not in X3, but in the past. And usually around me beating my head against something that was causing a crash. I know I'm not crazy. :-) Well, pretty sure. Cake has all the dump files... sometimes 10 in a row... as I try to learn to stop doing the thing I'm doing.
StudioCat > I use Windows 10 and Sonar Platinum. I have a touch screen. I make some videos. This one shows how to do a physical loopback on the RME UCX to get many more equalizer nodes.
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