X3 Upgrade Order

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Morvejones
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November 26, 13 12:04 AM (permalink)

X3 Upgrade Order

Hi,   i ordered the X3/melodyne bundle last night from the webstore but can not download the files, i have got the serial numbers linked to my account but the link to download the files is dead. Can someone from cakewalk look into this for me please thanks

Fx8350, 32gb ram, Win10, SPlat (latest) , Fl studio, DFHS 
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7 Replies Related Threads

    mmorgan
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    Re: X3 Upgrade Order November 26, 13 12:14 AM (permalink)
    You should contact Customer Support. This is a peer to peer forum and while personnel from Cakewalk do peek in the fastest way for you to get your account straightened around is through Customer Support.
     
    Regards,


    Mike

    Win8(64), Sonar X3e(64) w/ RME Fireface UFX.
    #2
    Morvejones
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    Re: X3 Upgrade Order November 26, 13 12:28 AM (permalink)
    Thanks Mike, i have already emailed support still waiting on them, thought i might get a faster reply here its nearly 24hrs sinse i bought it i wanna try it out damn it! ;P

    Fx8350, 32gb ram, Win10, SPlat (latest) , Fl studio, DFHS 
    Echo layla 3G, Jvm410h, HD147 Pod Pro XT/X3, 
    Behringer B2031A's, MCU Pro, Roland TD3 kit, Edirol PCR-30, Trigger Finger, Bcf2000
    Pod Farm,Guitar rig 5, Amplitube 4,T-racks,Waves,Nomad factory Fab Filter,Psp,Toontrack and P&M plugs
     
    #3
    bitSync
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    Re: X3 Upgrade Order November 26, 13 12:48 AM (permalink)
    Morvejones
    Thanks Mike, i have already emailed support still waiting on them, thought i might get a faster reply here its nearly 24hrs sinse i bought it i wanna try it out damn it! ;P


    You might consider calling Customer Support rather than waiting for an email reply if time is of the essence.  1-888-CAKEWALK.
    http://www.cakewalk.com/Support/contact/default.aspx#contact-info

    Win7 Pro x64 SP1 / SONAR Platinum x64 (latest) / Mackie d8b + D8Bridge x32 v1.1 = MCU DAW Controller / Frontier TranzPort DAW Controller / Studiocat 3.20 GHz Intel i7 950, 24 GB DDR3 1600 RAM, Gigabyte GA-X58A-UD3R 2.0 Mainboard, 2TB SATA3 SSD / NVIDIA GeForce 9500 GT v341.95 / RME HDSP9652 PCI (ASIO) / RME ADI-8 QS / 24 bit at 44.1 / New Belgium 1554 / My Stuff

    #4
    mmorgan
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    Re: X3 Upgrade Order November 26, 13 1:07 PM (permalink)
    One thing: Make sure it is Order Support not Technical Support.
     
    Regards,


    Mike

    Win8(64), Sonar X3e(64) w/ RME Fireface UFX.
    #5
    Splat
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    Re: X3 Upgrade Order November 26, 13 1:12 PM (permalink)
    I always screw up upgrades when it comes to pricing. I ordered X3/melodyne editor, upgrading through melodynes site (the normal way), and a day or two later that offer appeared... arghhh! So what it was like a $70 difference or something...

    Same thing happened to me last time I ordered a plugin.
    Ah well an offer is an offer (mustn't grumble, but I do!).
     

    Sell by date at 9000 posts. Do not feed.
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    #6
    Gary McCoy
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    Re: X3 Upgrade Order November 26, 13 1:24 PM (permalink)
    I know this is no help to the OP, but just FYI, I bought the X3 upgrade last night and it downloaded perfectly.  Installed this morning with no problems.
    #7
    Morvejones
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    Re: X3 Upgrade Order November 26, 13 2:14 PM (permalink)
    All Sorted they sent me a new link, Downloading ;)

    Fx8350, 32gb ram, Win10, SPlat (latest) , Fl studio, DFHS 
    Echo layla 3G, Jvm410h, HD147 Pod Pro XT/X3, 
    Behringer B2031A's, MCU Pro, Roland TD3 kit, Edirol PCR-30, Trigger Finger, Bcf2000
    Pod Farm,Guitar rig 5, Amplitube 4,T-racks,Waves,Nomad factory Fab Filter,Psp,Toontrack and P&M plugs
     
    #8
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