Daylaa
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Where's my Pro Channel??
Hi folks.
Pretty sure I'm missing something here - namely my Pro Channel!?
I have bitten the bullet and upgraded to X3 - but I've opened a project and there's no Pro Channel?!
Did I not install everything?
I selected a custom install and chose not to install things I already had - but there was no option to not install the Pro Channel.
Very confused.
Where have I gone wrong?
I was expecting 3 files to unpack when I first hit install - But I only saw it unpack 2 install files.
Is that where it went wrong??
I checked my download with MD5 Hash programme and all was ok.
Eh?!
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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chuckebaby
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Re: Where's my Pro Channel??
2013/11/22 16:27:48
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you purchased x3 producer correct ?
there should be 4 parts (5 really but one is a read me file)
Windows 8.1 X64 Sonar Platinum x64 Custom built: Asrock z97 1150 - Intel I7 4790k - 16GB corsair DDR3 1600 - PNY SSD 220GBFocusrite Saffire 18I8 - Mackie Control
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Daylaa
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Re: Where's my Pro Channel??
2013/11/22 16:30:10
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I CANNOT BELIEVE THE PRO CHANNEL ISN'T INCLUDED IN SONAR X3?!?!?!?!?!
I CANNOT BELIEVE IT.
I've been so careful to get everything right in this upgrade - I've been reading every thread on safely installing. I've gone through 8 months of 'X2 HELL' only to finally upgrade and the Pro Channel isn't even included in the basic X3 version?!?!?! I've gone UP in the order of things but there's no Pro Channel?!?! I'm absolutely raving - I have been so careful.
Can someone please tell me what my options are now. I need to upgrade to Studio in order to have the Pro Channel.
Can I:
a) Get my money back from this purchase? I haven't registered it yet.
b) get a discounted purchase of Sonar X3 Studio since I now own Sonar X3? Or do I have to pay the full upgrade price as if upgrading from X2?
C) Do I need to completely uninstall Sonar X3?
Please help me.
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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Daylaa
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Re: Where's my Pro Channel??
2013/11/22 16:43:38
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I'm sorry - Outburst over. I really need some guidance here. Money is tight - I think I've just wasted lots of it. I just. Want. To. Make. Music. Again. 
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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bobvila
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Re: Where's my Pro Channel??
2013/11/22 17:01:29
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You should call Cakewalk support, I'm pretty sure they will let you upgrade for the difference!
www.stumblingfree.com
www.facebook.com/stumblingfree Sonary X3 Producer Edition 64 bit, Windows 7 64, bit, Intel Q9660, 8 GB Ram, Echo Audiofire 12, Edirol PCR-M80, Groove Tubes The Brick, MAudio DMP3, Shure SM7B, Rode NT2A
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John
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Re: Where's my Pro Channel??
2013/11/22 17:03:03
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You need to write sales and see what they can do for you. You need to get X3 Studio or X3 Producer to also have Pro Channel. Don't do anything with your version until you do.
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Daylaa
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Re: Where's my Pro Channel??
2013/11/22 17:38:02
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John
Don't do anything with your version until you do.
Hi thanks for your replies guys. John, I have installed it. Does this mean it's 'too late' or do you mean for me not to register it...cuz I haven't done that yet. I've written a note to support to plead for mercy. I feel pretty stupid right now.
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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Daylaa
Max Output Level: -80 dBFS
- Total Posts : 547
- Joined: 2010/01/20 18:43:19
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Re: Where's my Pro Channel??
2013/11/22 18:19:52
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All sorted with support/sales. Thank you Cakewalk! 
Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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John
Forum Host
- Total Posts : 30467
- Joined: 2003/11/06 11:53:17
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Re: Where's my Pro Channel??
2013/11/22 18:30:48
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CW is one of the best companies for sorting out these things. It has been my experience that they will set it right.
Judging by your last post all is well and no I don't think anything of the sort and you shouldn't feel that way. What you did was show courage in posting here and asking for help. Very wise.
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Daylaa
Max Output Level: -80 dBFS
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Re: Where's my Pro Channel??
2013/11/22 18:58:44
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Sonar X3 Producer
Rain Computer's Nimbus Z2 I7 Processor
32GB RAM
Windows 7 Pro Solid State HD M Audio Audiophile 192
M Audio Studiophile BX5a Deluxe's
Edirol PCR 500
Melodyne 3 External HDrvs
I am 'I Woke a Giant' Hear my stuff at:
https://soundcloud.com/i-woke-a-giant
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mudgel
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Re: Where's my Pro Channel??
2013/11/22 21:50:25
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Let us know how they were able to help. It will help balance you earlier rant. Thanks.
Mike V. (MUDGEL) STUDIO: Win 10 Pro x64, SPlat & CbB x64, PC: ASUS Z370-A, INTEL i7 8700k, 32GIG DDR4 2400, OC 4.7Ghz. Storage: 7 TB SATA III, 750GiG SSD & Samsung 500 Gig 960 EVO NVMe M.2. Monitors: Adam A7X, JBL 10” Sub. Audio I/O & DSP Server: DIGIGRID IOS & IOX. Screen: Raven MTi + 43" HD 4K TV Monitor. Keyboard Controller: Native Instruments Komplete Kontrol S88.
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FuddyDuddy
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Re: Where's my Pro Channel??
2013/11/22 23:23:20
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Glad you got things sorted out. I just upgraded from X2 Producer to X3 Producer, and I almost made the same mistake when i saw the $49 upgrade to Sonar X3 price. Since they have removed the word Elements from the basic version, i think they have created some confusion. Fortunately I investigated further, and did manage to buy the Producer version (for $149).
Producer X3e Pro, Win7, Gateway P-7805u laptop Intel 2.26 gHz dual core 4 GB, Roland V-Studio 20, Alesis M1 520 monitors, Sennheiser HD-380 headphones
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